Amazing products and truly high quality. I love every single piece I’ve bought from this store. The crystals are genuine, the packaging is beautiful, and everything feels so unique. The customer servi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Every time I put on a bracelet from Conscious Items, my world comes alive. I feel protected, calm, confident and ready for anything. I wear them daily and when I’m out in public, I get so many compl... Voir plus
L'entreprise a répondu
I have purchased numerous Conscious Items bracelets for myself, family members, and colleagues. Unfortunately, almost all of them have broken within three months of purchase. Some even broke within th... Voir plus
L'entreprise a répondu
This has been the best experience with conscience items. A package was supposed to be delivered to me. I never received it. They sprung in the action, made sure that I got the items if I could’ve been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Coordonnées de contact
4,4
Excellent
529 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Way more than 5 stars!
I took a chance and clicked on a random ad to buy some bracelets and to my surprise the bracelets are super high quality and so pretty AND the customer service was well beyond these five stars. They are kind and communicative and their response time was excellent. I am already shopping for my next bracelet. Thank you so much, Conscious for the great service. Highly recommended to anyone reading this! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
19 mai 2025
Avis spontané
Réponse : Conscious Items
Hi Brandi,
Thank you for sharing your experience! We’re really happy to hear that you loved the quality of your bracelets and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
The Conscious Items Team
I love this store!
I love this store because their stuff is so cute, proper, beautiful, and it's working. I genuinely enjoy it. If I were a celebrity, which I'm not, I'd endorse it. Pretend I'm a celebrity and that this is a celebrity endorsement, and then go to this site, Conscious Items, check it out, and find your happy place. I did, and I hope more people do too, so that more people will experience joy.
8 mai 2025
Avis spontané
Réponse : Conscious Items
Hi Danielle,
Thank you so much for your amazing review.
It lit our entire day here at Conscious Items! 🤗
We are thrilled to receive your positive feedback and are glad to know that you had a great experience with us. These are the stories that keep us so motivated to continue doing what we’re doing!
We sincerely appreciate you choosing Conscious Items to be part of your life! 💜
Awesome experience
I was supposed to get my item delivered but never got it. But they came through with my new item. They stayed in touch through the whole process. The bracelet fits perfectly. They offer all types of crystals and other items
22 avril 2025
Avis spontané
Réponse : Conscious Items
Hi Avery,
Thank you for sharing your experience! We’re so glad we could make things right and that you love your bracelet.
Your trust means a lot to us. If you ever need anything, we’re always here to help.
Warmly,
The Conscious Items Team
Top quality products and the best…
Top quality products and the best customer service! This is the real deal. Everything comes beautifully packaged with a little card explaining it's meaning. It may take a little longer to get but it's well worth the wait for the quality. I bought from another site and got China plastic broken in a bag.
Save yourself the frustration and buy from Concious Items, just give time for shipping.
13 avril 2025
Avis spontané
Réponse : Conscious Items
Hi Mary, thanks so much for your kind words! We’re really happy to hear you loved the quality and that the care we put into packaging came through.
We truly appreciate your patience with the shipping — while the logistics chain doesn’t depend solely on us, we promise it’s all worth the wait for the quality and meaning behind every piece.
Thanks again for being part of the Conscious Items family 💛
Warm wishes,
Conscious Items Team
Exceptional Customer Service
I have ordered from this company numerous times, as their items are authentic, high quality, and as advertised. I did have an issue with shipping on my most recent order; however, it was not due to the company but with customs. I was able to easily reach out to customer service, received a quick reply, an explanation (even though the company was not at fault), and follow up information. Customer service even reached out to me when I received my items. One item did not fit, and I was able to keep the item to gift to another while getting store credit for the item. This was my first experience with the Customer Service department at this company. My needs were thoroughly met and expectations were absolutely exceeded! I will continue to order from this company and refer them to everyone I can.
14 février 2025
Avis spontané
Réponse : Conscious Items
Hello,
Thank you so much for taking the time out of your day to leave us this super kind review!
The whole Conscious Items team was thrilled to read your feedback. 🤗
We are so glad to have been able to exceed your expectations and make your experience a great one. Your kind words mean a lot to us and make all the hard work worth it.
Our team will remain at your disposal, and if there is anything we can assist you with, please don't hesitate to contact us. We're just an email away.
We sincerely appreciate your continued trust and support! 💜
Absolutely love my Wisdom - Labradorite Owl Talisman
Absolutely wonderful customer service! I love my Wisdom - Labradorite Owl Talisman. Highly recommended
28 mars 2025
Avis spontané
Réponse : Conscious Items
Hi,
Thank you so much for your kind words, we’re really happy to hear you’re enjoying your item and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
Conscious Items Team
I will tell you the truth!
I don't typically write reviews, but I enjoy purchasing items that pique my interest and sharing the details privately with friends and family. However, as a new customer of Conscious Items, I felt compelled to share my experience. Initially, I was skeptical about ordering bracelets and other items described as healing or offering energy protection. That skepticism vanished the moment I received my package. First, the packaging was thoughtfully color coordinated, complementing the adorable jewelry boxes that held each bracelet. Upon opening the package, I was pleasantly surprised to find each bracelet nestled in its own small silk bag. When I lifted them, I noticed a substantial weight. At that moment, I knew Conscious Items was authentic. All the bracelets I ordered were beautifully crafted. The care evident in the packaging suggested they were made with love and positive energy. I'm definitely ordering more from them
19 mars 2025
Avis spontané
Réponse : Conscious Items
Hi,
Your thoughtful and detailed review truly made our day!
We completely understand initial skepticism, and we’re beyond grateful that we could exceed your expectations. From the carefully chosen packaging to the quality craftsmanship, every step is infused with positive energy and intention—so hearing that you felt it means the world to us!
Your support and kind words inspire us to keep creating meaningful, high-quality pieces. We can’t wait to have you shop with us again and bring even more beautiful energy into your collection. 💖
With gratitude,
Conscious Items Team
Shipping is a major is a major issue UPDATE
I have two orders placed in December 2024. Both orders stalled at a US mail facility on January 28, 2025. I have yet to receive my items, and it is March 2, 2025. I have had at least three conversations via email asking to rectify the situation. They simply ask me to keep them informed on the situation, despite repeated requests for a refund. Shipping has been a major issue for them, according to other buyers. UPDATE: After emails back and for between myself and the supplier, they agree to replace my items, one item that was damaged after being worn, and an extra item for a total of 5 items. They shipped quickly. I received them without any problems this time, in a very timely manner. I am beyond thrilled with customer service and the bracelets themselves.
1 mars 2025
Avis spontané
Réponse : Conscious Items
Hello Lisa,
Thank you for your feedback.
This is certanly not the experience we wish to create for any of our customers and we deeply apologize for any inconvenice caused. Unfortunately, the logistics chain doesn't depend solely on us. However, we are always here to set things right.
We sincerely appreciate you allowing us to rectify this situation. Thank you for your confirmation that the first two orders were successfully received and as we agreed, we reshipped your most recent order. 🙏
We're sorry that the original parcel got lost in transit. Sadly, these things are out of our hands. However, you can always count on us to resolve any issues.
Please rest assured that we will closely monitor your reshipped parcel until it is successfully delivered to your address.
In the meantime, if there is anything we can assist you with, please don't hesitate to reach out to us. Our team is here for you. ✨
Kindest regards,
Conscious Items Team
Purchased Several Selenite Lamps
Purchased several Selenite lamps. One had a flickering light. Customer service facilitated sending out a replacement quickly. Quite pleased to find conscious integrity especially with a company called:
Conscious Items. Well done! Grateful.
31 décembre 2024
Avis spontané
Réponse : Conscious Items
Hi Anna,
Thank you so much for your kind words! We're delighted to hear that you're pleased with our customer service and we’re so glad we could quickly resolve the issue and ensure you received a perfect replacement. Your trust and satisfaction mean the world to us!
At Conscious Items, we truly strive to embody integrity and care in everything we do, and it warms our hearts to know that this was reflected in your experience. We’re grateful for your support and look forward to serving you again!
Conscious Items Team
Order hiccup / company helped sorted everything out
I ordered two bracelets in one order and a selenite lamp in the other. It's been weeks. Yesterday tracking said the items were out for delivery (I was home the whole day and nothing showed up, ai received packages from 3 other companies just fine).
Today I got two emails saying the delivery failed because my area was closed/holiday. None of which was true. The email said to contact the delivery driver or the items would be shipped back. There was no information on who to contact seems like some weird 3rd party delivery service. I've messaged the company via email and on their website for help and asking them to tell the delivery to "try" again and no response.
Edit: the team at Conscious Items has gotten back to me via email and is trying to work with the delivery team to get me my items. I will update if this gets sorted out. (February 20th)
2/22 Update: The team at Conscious Items reached out and helped me to track down the delivery team. I had my orders delivered today. I'm grateful for their help in getting everything straightened out.
15 février 2025
Avis spontané
Réponse : Conscious Items
Hello Laura,
Thank you for sharing your experience.
We're sincerely sorry to hear that and we apologize for any inconvenice caused. Our team is here for you, and please rest assured that we will resolve this. We're a small family business and we try to reply to all emails and messages as quickly as possible.
Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right. Each parcel is insured, and we guarantee delivery.
We understand how the latest update in the tracking number can cause concern. Our team has already contacted the carrier to investigate this case further and prevent this from happening again.
Our whole team sincerely appreciates your patience and understanding regarding this matter. ✨
Excellent customer service after problem was reported.
I placed an order January 30, 2025 at which time I was billed. On Feb 5th I was notified my order was shipped. As of today the order had not been received. When I tried to track my order I received notification COULD NOT FIND ORDER. $99.00 dollar theft.
UPDATE FEBRUARY 27, 2025
Upon receipt of the above mentioned difficulty with my order Conscious items took action found my order, updated the tracking information. I recieved my order February25. Conscious Items continued to follow up to confirm I had recieved my order and was satisfied. The item is beautiful and everything as advertised. I will be ordering again.
14 février 2025
Avis spontané
Réponse : Conscious Items
Hi Sandy,
We sincerely apologize for the inconvenience and frustration this delay has caused. We truly appreciate your patience and understanding.
The delay was due to U.S. customs processing delays caused by newly applied regulations. Please know that your satisfaction is very important to us, and we are fully committed to investigating this further to ensure you receive either your order or a resolution as soon as possible.
To assist you further, we’ve sent you a message with more details and updates about your order. Our team is always here to offer a solution, and we’d love to resolve this for you as quickly as possible.
We’ll be waiting for your reply and are happy to help in any way we can. Thank you again for your patience!
Conscious Items Team
They have a great variety of items
They have a great variety of items. I've bought multiple items as gifts and everyone always raved about them.
18 décembre 2024
Avis spontané
Réponse : Conscious Items
Hi,
Thank you for your wonderful review! We're so happy to hear that you love our variety of items and that your gifts have been a hit! Knowing that they brought joy to your loved ones truly means the world to us. There's nothing better than sharing the magic of meaningful items with others!
We appreciate your support and can’t wait to serve you again in the future. Wishing you endless positive energy and a wonderful day ahead!
Conscious Items Team
Tracking says out for delivery but never delivered
This place is saying that my order was out for delivery, 3 days later still no update or package… I contacted through email and they said my address wasn’t verified, so I went to the post office and gave them the tracking number I was provided from conscious items and they didn’t have that in their system at all… I feel like this company is a scam and all the good review are fake…
28 janvier 2025
Avis spontané
Réponse : Conscious Items
Hi Jaquilla,
We sincerely apologize for the inconvenience you’ve experienced, and we truly appreciate your patience as we’ve worked to resolve this issue. We understand your frustration and we want to assure you that we take matters like this very seriously.
After reviewing your case, we can confirm that we have reshipped your order as agreed, and we are hopeful that this time you’ll have a smooth delivery experience.
Thank you again for your understanding, and we're truly sorry for the inconvenience you’ve faced. We aim to ensure you have a positive experience with us moving forward.
Conscious Items Team
This is a scam.
This is a scam.
I placed my order 6 weeks ago and they haven't even sent it. Nor have they investigated why my order hasn't been sent.
15 décembre 2024
Avis spontané
Réponse : Conscious Items
Hi Tammy,
We sincerely apologize for the inconvenience and frustration this situation has caused. Your experience is not what we intended.
Unfortunately, the item you ordered went out of stock, and because we truly value our customers, we had hoped to restock it. However, despite our best efforts, we were unable to do so. We deeply regret that this was not communicated to you sooner.
To make things right, we have processed a full refund for your order. We truly appreciate your patience and understanding throughout this process, and we are very sorry for any inconvenience caused.
Conscious Items Team
A+ items
The multiple items I received were all beautiful and beautifully packaged! A+ Shipping took three weeks. You can access the shipping process online but the information it provided was somewhat cryptic. I would definitely still purchase from here again as long as I didn't have a deadline for the items to arrive
18 janvier 2025
Avis spontané
Réponse : Conscious Items
Hi Linda,
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you loved the items and their packaging. It truly means a lot to us.
We completely understand that shipping time can be a concern, and we really appreciate your patience throughout the process. Your feedback is invaluable, and we’re always working to improve the clarity of our shipping updates to make things smoother for our customers.
We’re so happy to hear that you'd still consider purchasing with us again in the future. We’ll be here whenever you're ready!
Conscious Items Team
Unacceptable Delay and Lack of Communication Regarding My Order
Since December 18th, my order has been marked as "ready for delivery," and it was intended as a Christmas gift. It is now Friday, January 3rd, and I have yet to receive it. Despite sending multiple emails to the company, all I receive are promotional messages encouraging me to buy more products. However, there has been absolutely no update about when I will finally receive this order.
This level of customer service is unacceptable. Not only have I missed Christmas, but I also haven’t been able to deliver my gifts even after New Year’s. The lack of communication and professionalism is beyond disappointing.
3 janvier 2025
Avis spontané
Réponse : Conscious Items
Hello Anna Maria,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience regarding this matter. ✨
Said delivered but did not get anything
I ordered 2 selinite lamps …. They said it was delivered today…. I got no delivery at all! Have a front camera and there was no delivery… very hard to get in touch with them !! Not a happy camper right now
2 janvier 2025
Avis spontané
Réponse : Conscious Items
Hello Joann,
Thank you for your review.
We're sincerely sorry to hear that and we deeply apologize for any inconvenice caused. Please rest assured that our logistics department is already investigating this case further with the carrier. 🙏
We appreciate you allowing us to make this right by reshipping your order free of charge. Please rest assured that we will closely monitor your parcel until it is successfully delivered, and be ready to help if anything happens along the way.
Please feel free to contact us if you have any questions.
Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
3 weeks and still not shipped
I ordered items on 12/7/2024 and my wife ordered items on 12/9. It is 12/27 and we still do not even have any word that the orders have even shipped. I messaged the company on 12/22 and still have not reverify l received a reply.
27 décembre 2024
Avis spontané
Réponse : Conscious Items
Hello,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
Undisclosed long shipping from china
When ordering items at the beginning of the month for Christmas the site said 5 to 8 day shipping. The tracking information is extremely limited and gives almost no information but as soon as I realized the items come from China I knew 5 to 8 days was not going to happen. It's now after Christmas, the items aren't here and the tracking gives so little info I have no idea when to expect them. My daughter ordered items for my wife on the 23rd from Etsy that arrived today. Go to Etsy unless you're willing to wait a month.
8 décembre 2024
Avis spontané
Réponse : Conscious Items
Hi Brenden,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas.
After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around.
Conscious Items Team
Very long shipping times
The shipping times are very long due to the items coming from China. This should be disclosed on the website. There are many local and/or U.S. based companies that offer similar products, and who could certainly deliver in a more timely fashion. Unfortunately, I’m not sure I’ll receive my items by Christmas.
UPDATE: The items did finally arrive the next day. The presentation was very nice, and the quality was good. Very long shipping is my only complaint, so be aware of that if you need something in a timely manner.
22 décembre 2024
Avis spontané
Réponse : Conscious Items
Hi Kameron,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when hoping to receive it in time for Christmas. While we always strive to meet our estimated shipping timelines, the logistics chain doesn’t depend solely on us, and unexpected delays can sometimes occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
That being said, we’re so happy to hear that your order arrived and that you loved the presentation and quality of your items! We truly appreciate your honest feedback and will continue working on improving our shipping process to provide the best experience possible.
Thank you again for your support and for being part of our Conscious Items family. If there's anything else we can do for you, please don’t hesitate to reach out!
Wishing you a wonderful day!
Conscious Items Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.