I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus
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Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus
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I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Voir plus
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À propos de l'entreprise
À propos de Consultation Claims
Écrit par l'entreprise
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Coordonnées de contact
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Royaume-Uni
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate it. We are happy to hear that you have been fully informed of the process. If you have any questions please do reach out!
The customer service is fantastic
The customer service is fantastic. I spoke with Ian today he was friendly yet professional and provided clear advice as well as the timeline for my claim
18 août 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are delighted to here the service has been good and you found Eion friendly. We will be sure to pass on this feedback! If you need anything further please do reach out, we are here to help!
Réponse de Consultation Claims
We appreciate you leaving a review! It is great to hear you have found our communication good. We aim to make everything as clear as possible, so it is great to hear we achieved this.
Réponse de Consultation Claims
Thank you for the great review, we appreciate it! We are very happy to hear the advisor you spoke to was nice. If you have any further questions please do reach out, we are here to help!
Excellent service from jackie
17 août 2026
Réponse de Consultation Claims
Thank you for the lovely review! We are thrilled to hear that Jackie provided a excellent service. We will be sure to pass on this great feedback. If you need anything further please do reach out!
Réponse de Consultation Claims
We appreciate you leaving a kind review! We are happy to hear that the conversations you've had with ourselves have been processional but friendly. If you need anything further please do reach out!
They were clear on the process and …
They were clear on the process and explained how this was going all round really good thanks
17 août 2026
Réponse de Consultation Claims
Thank you for the kind review! We are thrilled to hear that the process has been clearly explained. If you have any further questions please do reach out, we are here to help!
Réponse de Consultation Claims
Thank you for the great review! It is great to hear you have found our service helpful. We aim to keep everyone informed so we are happy to hear we have achieved this.
Réponse de Consultation Claims
Thank you for the review! We are happy to hear you have found us informative. If you have any further questions please do reach out!
Very vague
Very vague, not really sure what this call was about as I am bombarded with these types of call on a weekly basis.
3 août 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a review. We’re sorry to hear that you found the conversation vague. We aim to make all our calls as informative as possible, ensuring that you leave with no unanswered questions.
We would be more than happy to arrange another call with you to clarify any confusion. Our administration team will email you an overview of the previous call, after which we can arrange a callback if necessary.
After asking my questions about this…
After asking my questions about this claim I was satisfied with the experience overall
14 août 2026
Réponse de Consultation Claims
Thank you for the kind review! We are thrilled to hear that you have been satisfied with the experience. If you have any further questions please do reach out, we are here to help!
very polite and helpful
7 août 2026
Réponse de Consultation Claims
Thank you for the review! We are happy to hear that you have found us polite and helpful. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for leaving a review! We are very happy to hear you have found the experience great. If you need any further support please do reach out!
Terrible company very forceful &…
Terrible company very forceful & argumentative on the phone highly recommended not to use this company
14 août 2026
Avis spontané
Réponse de Consultation Claims
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience with us so far has not met your expectations. We genuinely want to support you and address any concerns you may have, but unfortunately, we have been unable to locate your account using the information provided.
We have therefore requested some additional information via Trustpilot. Once we receive this, we’ll be able to identify your account, get in touch with you directly, and work with you to address your concerns and answer any questions you may have.
We look forward to hearing from you and resolving this for you.
Réponse de Consultation Claims
Thank you for leaving a review! We are thrilled to hear that you have found our service excellent. If you do need any further support then please do reach out!
Very polite and helpful in all aspects…
Very polite and helpful in all aspects of the call
12 août 2026
Réponse de Consultation Claims
Thank you for the review, we appreciate it. We are happy to hear you found the customer service agent polite and helpful. If you have any further questions please do not hesitate to reach out!
Constant updates.
6 août 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are thrilled to hear that you're happy with the updates we send. We aim to keep clients fully informed so it is great to hear we have achieved this.
Réponse de Consultation Claims
We appreciate your review! We are very happy to hear that you are happy with the service you have received. Please do reach out if you have any further queries.
Réponse de Consultation Claims
Thank you for the review! We are happy to hear that you found Jackie knowledgeable. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for leaving a great review! We are thrilled to hear the customer service was informative. If you need anything further please do reach out.
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