I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus
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Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus
L'entreprise a répondu
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Consultation Claims
Écrit par l'entreprise
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Coordonnées de contact
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Royaume-Uni
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Consultation Claims
Thank you for leaving a great review, we are happy to hear you have found our service excellent and everything has been clearly explained.
Keeping me updated regularly regarding…
Keeping me updated regularly regarding my claim. And very friendly staff
26 août 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a review! We aim to keep our clients informed of the process so are happy to hear we have achieved this with yourself. If you have any further questions please do reach out!
Réponse de Consultation Claims
Thank you for leaving a kind review! We are happy to hear you have found our service excellent.
The form was very easy to fill out
The form was very easy to fill out, they have been very informative all the way through with emails and phone calls, to let me know the status of my case.
26 août 2026
Réponse de Consultation Claims
We appreciate you leaving such a great review! We are thrilled to hear that you found the sign up process easy and appreciate our contact providing updates. If you have any further questions please do reach out, we are hear to help!
Réponse de Consultation Claims
We appreciate you leaving a review! If you have any further questions please do reach out but we will be in touch via email or telephone with any further updates!
Réponse de Consultation Claims
Thank you for your review! We are very happy to hear Jackie provided such a great service and you found them helpful!
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate it!
Great customer service
Pleasant & informative conversation regarding my claim. Happy with the level of communication.
26 août 2026
Réponse de Consultation Claims
Thank you for leaving such a great review! We are happy that you found our communication informative. If you do have any further questions please do reach out!
Spoke to Jackie who was very…
Spoke to Jackie who was very informative and helpful to speak to.
26 août 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are thrilled to hear you found Jackie informative and helpful. We will be sure to pass on this positive feedback!
Nice to have a phone call from Gudian a…
Nice to have a phone call from Gudian a member of your team just updating me about my claim, he was very helpful,easy to talk to and very polite.
26 août 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a great review! We are thrilled to hear Gideon was helpful and polite. If you need anything further please do reach out, we are here to help!
Straight forward communication
Straight forward communication, easy to follow process , clear advice given
26 août 2026
Réponse de Consultation Claims
We appreciate you leaving a review! We are happy to hear you have found the communication straight forward, if you need anything further please do not hesitate to reach out!
Réponse de Consultation Claims
Thank you for the great review! We are happy you have found everyone all good!
Réponse de Consultation Claims
Thank you for leaving a kind review!
Timeline informed
Today, I received update of the progress for the car finance claim. Still it's takes long as long as stretches next year for the result but the update on the phone surprisingly was informative and reassuring in terms of customer service.
Gideon and Matthew were staff from this company today to keep me informed and I'd give them good reviews with pleasure.
25 août 2026
Avis spontané
Réponse de Consultation Claims
Thank you for leaving a detailed review! We are thrilled to hear you received great service and will provide the feedback to the agents mentioned, they will be thrilled.
Unfortunately the process is delayed at the moment, this is due to the Financial Conduct Authority redress scheme being legally challenged. We do not have any control over this but whenever we do have an update we will sure to be in touch. If you have any questions please do reach out!
Réponse de Consultation Claims
Thank you for leaving a review! We are happy you have found our service excellent.
Very helpful
The guy l spoke to on the phone was very helpful and polite and friendly. He explained everything to me and anything l didn't understand he went further into details..
25 août 2026
Réponse de Consultation Claims
We appreciate you leaving such a great review! We are thrilled to hear the customer service agent explained everything clearly and answered any questions. If you need anything further please do reach out!
Clear communication with staff member
Clear communication with staff member , when contacting company.
24 août 2026
Réponse de Consultation Claims
Thank you for the review! We are happy to hear you have found our communication clear. If you need anything further please do reach out!
It was a very good and easy experience…
It was a very good and easy experience l got all my questions answered and more
20 août 2026
Réponse de Consultation Claims
Thank you for the kind review! We are happy to hear you have found the experience easy to navigate. If you need anything further please do reach out!
Daniel was very informative and…
Daniel was very informative and explained to me the whole process. He seemed genuine and knowledgeable and informative to what was gonna happen in the future, I haven’t compared to other companies as I’ve been with this one.He actually made me feel I was with the right company, but obviously cautious we shall see.
19 août 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are thrilled to hear that you found the service Daniel gave was informative. We will be sure to pass on this lovely feedback. If you have any further questions please do reach out, we are here to help!
Explained what was happening with my…
Explained what was happening with my claim and how the process was going
12 août 2026
Réponse de Consultation Claims
Thank you for the kind review! We are happy to hear everything was explained clearly. If you need any further support please do reach out!
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