I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus
L'entreprise a répondu
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus
L'entreprise a répondu
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Consultation Claims
Écrit par l'entreprise
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Coordonnées de contact
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Royaume-Uni
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Priya was polite and informative with…
Priya was polite and informative with my update.
15 septembre 2026
Réponse de Consultation Claims
Thank you for the great review! We are thrilled to hear that you found Priya informative. We will be sure to pass on this great feedback. If you have any further queries please do reach out!
Great with keeping me up to date with…
Great with keeping me up to date with what’s happening
7 septembre 2026
Réponse de Consultation Claims
We are happy to hear you have been kept up to date with any updates to the claim process. If you need anything further please do reach out. We appreciate you leaving a review!
Very helpful with my claim and good…
Very helpful with my claim and good knowledge buy the person I spoke to
14 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a great review! We are happy to hear you have been kept up to date. Please do reach out if you have any further questions!
Kept updated by friendly staff
11 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are happy to hear you have been kept updated. If you need anything further please do let us know.
clear information
11 septembre 2026
Réponse de Consultation Claims
Thank you for the great review! If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for the kind review, we are happy to hear that you found our service agents friendly and helpful. If you need anything further please do reach out!
Claims review
Easy process to follow,kept upto date with claim,excellent helpful staff on call centre
10 septembre 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a review. We are happy to hear you have found the process easy to follow and have been kept up to date. If you need anything further please let us know.
Helpful and informative guidance from…
Helpful and informative guidance from representative who called to update me.
10 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate it. We are happy to hear you have found out service agents helpful and informative.
Réponse de Consultation Claims
Thank you for leaving a review! We are thrilled to hear you have found the service agents polite and respectful. If you need anything further please reach out!
Helpful and friendly
10 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are happy to hear you have found the process helpful and the service agents friendly. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for leaving a review, we are happy to hear you have been kept up to date. If you need anything further please do reach out!
Very helpful in guiding me through the…
Very helpful in guiding me through the process, and keeping me informed.
9 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a great review! We are happy to hear you have found out service helpful and informative. If you need anything further, please do reach out!
The process has taken longer than…
The process has taken longer than expected but CC has kept me informed along the way, a couple of emails that didn’t allow me to send the signatures but was resolved in the end
1 septembre 2026
Réponse de Consultation Claims
Thank you for taking the time to leave us a review! We’re pleased to hear that you’ve appreciated the regular updates we’ve provided throughout the claims process.
We sincerely apologise for the delays you’ve experienced. Unfortunately, these delays are outside of our control, as they relate to matters involving the FCA. Most recently, this includes the legal challenge to the redress scheme introduced by the FCA.
We hope this matter is resolved within the timeframe advised by the FCA, and we will continue to keep you informed of any developments regarding the legal challenge and the progression of your claim.
If you have any further questions, please don’t hesitate to get in touch. We’re always happy to help.
Experience was absolute brilliant
Experience was absolute brilliant I spoke to Mathew he was so friendly helpful and polite he explained everything to me what I needed to know thank you so much Mathew for all the help you gave me
9 septembre 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a great review! We are very happy to hear that Matthew provided a friendly and informative call. We will pass on this fantastic feedback to him. If you have any further questions, please do reach out!
Best Service
It is very easy to make a claim through this company, and I appreciate receiving email updates at every stage of the decision-making process.
Today, Gideon called me to provide an update on the status of my claim. He was very confident, professional, and knowledgeable, and answered all my queries clearly. I was very pleased with the service I received.
8 septembre 2026
Réponse de Consultation Claims
Thank you for taking the time to leave a great review! We are thrilled to hear that Gideon provided you with a professional and informative telephone call. We will be sure to pass on this feedback. If you do need anything else, please do reach out!
Very professional
2 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are happy to hear that you have found our service professional. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for taking the time to leave a review, we appreciate it!
The gentleman was very informative and…
The gentleman was very informative and helpful,
7 septembre 2026
Réponse de Consultation Claims
Thank you for the lovely review! We are happy to hear you found the service agent informative. If you need anything further, please do reach out!
Good Communication
Ian was patient, friendly and helpful.
A full explanation for the call was given , clear updates were received, understanding checked all in a professional and helpful manner.
7 septembre 2026
Réponse de Consultation Claims
Thank you for the great review! We are thrilled to hear Eion was helpful and patient on the call with yourself. We are happy our service team are providing this exceptional service. We will be sure to pass on this feedback. If you need any further support, please do reach out. We are here to help!
Customer service representative was…
Customer service representative was polite friendly and clear.
7 septembre 2026
Réponse de Consultation Claims
Thank you for the kind review. If you need anything further please do reach out!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.