Consultation Claims Avis 

1 057
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

À propos de Consultation Claims

Écrit par l'entreprise

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 057)

1 047 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very professional

2 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are happy to hear that you have found our service professional. If you need anything further please do reach out!

Noté 5 sur 5 étoiles

Great job

Very good job!

7 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review, we appreciate it!

Noté 5 sur 5 étoiles

The gentleman was very informative and…

The gentleman was very informative and helpful,

7 septembre 2026
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Réponse de Consultation Claims

Thank you for the lovely review! We are happy to hear you found the service agent informative. If you need anything further, please do reach out!

Noté 5 sur 5 étoiles

Good Communication

Ian was patient, friendly and helpful.
A full explanation for the call was given , clear updates were received, understanding checked all in a professional and helpful manner.

7 septembre 2026
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Réponse de Consultation Claims

Thank you for the great review! We are thrilled to hear Eion was helpful and patient on the call with yourself. We are happy our service team are providing this exceptional service. We will be sure to pass on this feedback. If you need any further support, please do reach out. We are here to help!

Noté 5 sur 5 étoiles

Everything was done for me and I was…

Everything was done for me and I was kept in the loop

27 août 2026
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Réponse de Consultation Claims

Thank you for leaving a review! Great to hear that everything has been good and you are being kept informed. If you require any additional support, please do reach out!

Noté 5 sur 5 étoiles

Great service

Consultation claims are keeping me updated regularly about my claim. Great service.

26 août 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review, we appreciate it! We are happy to hear you appreciate our regular updates. We aim to keep all our clients informed so it is great to hear we are achieving this!

Noté 5 sur 5 étoiles

Just having someone telling me what's…

Just having someone telling me what's happening regular updates

3 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are thrilled to hear you're appreciative of our regular updates. If you have any further questions please do not hesitate to reach out!

Noté 5 sur 5 étoiles

Very good!

Very good!
Fantastic!

28 août 2026
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Réponse de Consultation Claims

Thank you for the kind review! We are happy to hear you have found everything good. If you need further support please do reach out!

Noté 5 sur 5 étoiles

Priya *****

Priya went above and beyond to explain my situation

4 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review! We are thrilled to hear you found Priya service great! We will be sure to pass on this feedback!

Noté 5 sur 5 étoiles

Rep very clear

Rep very clear

3 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! Happy to hear the customer service agent was clear.

Noté 5 sur 5 étoiles

Car Refunds

Good communication.

3 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review, we appreciate you taking the time to leave this. We are happy to hear you have found our communication good. If you need anything further, please do reach out.

Noté 5 sur 5 étoiles

I had totally forgotten about setting…

I had totally forgotten about setting up the claim as quite a, while ago and I was in Europe for 6 months, so was happy when all explained to me by Shey, a very pleasant man 👍😁

3 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you found our service agent, Shey, pleasant. We will keep you updated on the progression of the claim/s but if you have any questions please do reach out!

Noté 5 sur 5 étoiles

Very well spoken Good Colleague

Very well spoken. Confirmed that they are the original company we are dealing with. So many spams trying to jump in. Sorted my claim out and confirmed all went through well.

3 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are thrilled to hear everything was explained and the service agent was well spoken. If you have any further questions please do reach out!

Noté 4 sur 5 étoiles

Professional service

Easy to appoint and good communication with updates. Staff friendly and professional.

2 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! It is great to here that you have found the process easy and communication good, this is something we strive for. If you need anything further please do reach out!

Noté 5 sur 5 étoiles

Daniel communicated well

Daniel communicated well, explained current situation and what might happen next

2 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a kind review! We are very happy to hear that Daniel provided a great experience and communicated well. We will be sure to pass on this positive feedback! Please do reach out if you have any further questions!

Noté 5 sur 5 étoiles

Lovely people to talk to very helpful…

Lovely people to talk to very helpful clear and friendly

2 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you have found our service agents helpful and clear. If you need anything further, please do reach out. We are here to help!

Noté 4 sur 5 étoiles

Emiel was very helpful.

2 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review, we are happy to hear you found the service agent helpful. If you need anything further please do reach out, we are here to help!

Noté 5 sur 5 étoiles

Customer first

Great customer service

26 août 2026
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Réponse de Consultation Claims

Thank you for the great review, we are happy to hear you have found our service great!

L’expérience Trustpilot

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