So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Voir plus
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Lisez les avis des autres
The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Voir plus
L'entreprise a répondu
Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Voir plus
L'entreprise a répondu
What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Coordonnées de contact
Luxottica Place 4000, 45040, Mason, Etats-Unis
- contactsdirect.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Accurate order sent on-time
Fast and ease of ordering product at an…
Fast and ease of ordering product at an affordable price.
Easy ordering process
Easy ordering process. Availability of product, Free shipping, on time delivery
Well pleased with my experience.
The website was easy to navigate. Data retrieval was automatic through the doctors name or practice. Lots of options with great prices. Fast shipping as well.
Great Experience
My contacts came sooner than expected. The cost was very reasonable and they took my insurance!
Affordable, accurate, professional, fast
Customer service sounds kind polite professional and efficient. I had called to inquire if I could get the discount offered for purchasing a year's supply. I was accommodated. I also really appreciate the discount offered to government employees. I work for my city's Parks Department and I am a bicycle commuter. Contact lenses are essential to my job and my way of life. I also greatly appreciate the financing offered through a payment program, with no interest or fees, through my debit card.
My online order arrived correctly and quickly. I have used contacts direct many years in a row.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus

Réponse de ContactsDirect

Réponse de ContactsDirect
The means of ordering was fairly simplWorking with Contacts Directre.
The means of ordering was fairly simple.

Réponse de ContactsDirect
The easiest service for contacts!
I always get my daughter’s contacts from ContactsDirect. The prescription is on file and I am able to just reorder and use my benefits in a matter of minutes. It is always a seamless process. Delivery is quick and customer service is great!

Réponse de ContactsDirect
Very helpful customer service
Very helpful customer service! Sherry helped me two different calls about my script and order. Very polite and answered questions as I needed

Réponse de ContactsDirect
Customer service nightmare
It appeared I had received the wrong order so I reached out to try and get it corrected. Three chats and one phone call later I was able to finally determine where the disconnect was and that the order was correct afterall. But in 3 charts sessions, one in which the rep hung up on me, I was told thing that were wrong and/or misleading. It was not until I called and got a person that they cleared up some of the confusion. Just bad customer service overall and all around.

Réponse de ContactsDirect
Easy to order and quick delivery
Ordering was easy and contacts were shipped out quickly.

Réponse de ContactsDirect
Easy
Quick, easy, and delivered with no issues. Price was similar to any other sources but these were shipped directly to me and actually took my insurance unlike others.

Réponse de ContactsDirect
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