ContactsDirect Avis 

3 642
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Voir plus

Noté 5 sur 5 étoiles

The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened w... Voir plus

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(3 642)

1 102 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well pleased with my experience.

The website was easy to navigate. Data retrieval was automatic through the doctors name or practice. Lots of options with great prices. Fast shipping as well.

4 juin 2026
Noté 5 sur 5 étoiles

Affordable, accurate, professional, fast

Customer service sounds kind polite professional and efficient. I had called to inquire if I could get the discount offered for purchasing a year's supply. I was accommodated. I also really appreciate the discount offered to government employees. I work for my city's Parks Department and I am a bicycle commuter. Contact lenses are essential to my job and my way of life. I also greatly appreciate the financing offered through a payment program, with no interest or fees, through my debit card.
My online order arrived correctly and quickly. I have used contacts direct many years in a row.

1 juin 2026
Noté 5 sur 5 étoiles
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Easy to order and great price

Easy to order and great price. Plus they take my insurance

29 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service

25 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Great!

Ordering was easy and shipping was fast.

16 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Perfect

Perfect. Always

28 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Correct order

The order was correct and arrived in a timely manner.

16 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

The easiest service for contacts!

I always get my daughter’s contacts from ContactsDirect. The prescription is on file and I am able to just reorder and use my benefits in a matter of minutes. It is always a seamless process. Delivery is quick and customer service is great!

26 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Very helpful customer service

Very helpful customer service! Sherry helped me two different calls about my script and order. Very polite and answered questions as I needed

26 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 1 sur 5 étoiles

Customer service nightmare

It appeared I had received the wrong order so I reached out to try and get it corrected. Three chats and one phone call later I was able to finally determine where the disconnect was and that the order was correct afterall. But in 3 charts sessions, one in which the rep hung up on me, I was told thing that were wrong and/or misleading. It was not until I called and got a person that they cleared up some of the confusion. Just bad customer service overall and all around.

18 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com

Noté 5 sur 5 étoiles

Easy to order and quick delivery

Ordering was easy and contacts were shipped out quickly.

21 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Excellent Service

Fast and easy and reliable.

24 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Easy

Quick, easy, and delivered with no issues. Price was similar to any other sources but these were shipped directly to me and actually took my insurance unlike others.

15 juin 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

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