So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Voir plus
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Lisez les avis des autres
The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Voir plus
L'entreprise a répondu
Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Voir plus
L'entreprise a répondu
What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Coordonnées de contact
Luxottica Place 4000, 45040, Mason, Etats-Unis
- contactsdirect.com
4,2
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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How customer service support me to…
How customer service support me to place order. Very nice and great service.
17 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The website was easy to navigate and…
The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified and my contacts were delivered in about 3 days.
14 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great site and quick delivery!
16 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Wasting my time
I repeatedly got emails that my order was on hold but when I called, I waited on hold only for them to tell me my order was cancelled and I would need to make a new one on the website. Just tell me that in a email, don’t waste my time. Their “apology” was a 20% off coupon that I can’t use with insurance but that’s ok because I won’t ever be ordering from them again!
13 juillet 2026
Réponse de ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
ContactsDirect is ok, but expensive
ContactsDirect is in network for Priority Health which made it easy to apply insurance coverage payment. Unfortunately, this eliminated additional advertised discounts. Net cost was higher than purchasing out of network. Will probably purchase from Costco next time and then apply for reimbursement. Delivery time was somewhat slow.
4 août 2026
Réponse de ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Always the best place to buy contacts
Always the best place to buy contacts. Full stock. Best prices. Best coupons. Fast shipping. Every. Time. Don’t even try to compare with anyone. Every time I tried, ContactsDirect wins!
15 août 2026
Did not receive my order even though…
Did not receive my order even though tracking states otherwise.
14 août 2026
Réponse de ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Had a mistake with order
Had a mistake with order. They responding quickly to resolve the problem. I always order with them its worth it! Good prices
6 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Order according to your prescription
They helped confirm my correct contacts order with my prescription but not before I ordered them. Order was cancelled and needed to reorder again choosing the correct contacts but it should have verified before completing the sale asking me to correct the order according to my prescription
4 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Will not be ordering from here again
Will not be ordering from here again. Order has been delayed for over a month and they keep pushing the date back every time I ask. There was no notice that my contacts were out of stock when I placed the order. When I asked about cancelling the order they immediately ended the chat. After waiting 10 minutes for another agent they immediately ended the chat as well.
14 août 2026
Avis spontané
Réponse de ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Shipping was pretty quick
Shipping was pretty quick. I love the fact that you'll give a military discount. The price with the discount was really good.
14 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Making an online purchase feel comfortable.
I like the quality, quick delivery and the constant communication. It made my purchase more comfortable I will be a returning customer thanks 😊
4 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Insurance Connection + Fast Shipping
Connected to my insurance and reduced my checkout price by my yearly contacts allotment. Shipped and delivered quickly which was appreciated since I was out of contacts.
11 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Réponse de ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Good as expected
12 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The easier and best experience I had
The easier and best experience I had. Great customer service too!
1 août 2026
Réponse de ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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