Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I get positive feedback from my Nurse Kim, days when I’m feeling negative about my health. She calls right on time and gives me positive feedback.

Noté 5 sur 5 étoiles

I have increased my appreciation to my nurse Iris who has guided me with what works and how the body response to nutrition and active life style. Surely my glucose level has stabilized since I signed... Voir plus

Noté 5 sur 5 étoiles

I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a... Voir plus

Noté 1 sur 5 étoiles

How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect. What do you have on record, how do I check the facts... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de soins à domicile
  2. aussi dans
  3. Centre de soins pour personnes diabétiques
  4. Fournisseur d'équipements de traitement du diabète

Écrit par l'entreprise

We are on a mission to bring world-class care to seniors living with chronic conditions such as diabetes and hypertension. Our firm conviction lies in believing every patient deserves access to expert healthcare monitoring to receive personalized care, identify potential risks, consistent data collection, and experience thoughtful support. CopilotIQ differs from conventional care, which typically works off a single blood pressure and glucose measurement yearly. We zoom in and focus on collecting 1,000 times more readings and sharing the data with your current primary care team and a dedicated remote nurse to unlock a more detailed and holistic picture of your health profile.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(216)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Useful & Not So

Blood glucose monitor & helpful interactions with the nurse. However, had a total failure with the company doing the blood pressure cuff. They should be replaced with a more reliable group. Total waste. This also an area of standard interest by my general practitioner.

3 avril 2024
Noté 5 sur 5 étoiles

Catlin is great!!

Catlin is great!!! Easy to talk too, and always happy!!!! Gives me good advice and helps me anyway she can!!!! Love to hear from her!!!!! Professional but a new friend!!!!!!

29 mars 2024
Noté 3 sur 5 étoiles

Some things are not right or correct

Every time I check on the explanation of benefit provided by United, I see that you are charging for my visit to your offices, which is not right. Also, during that visit, it looks like I have seen a doctor when in fact, I only had a phone call with a nurse. Finally, from the reports I read issued by the nurse, there are some facts that aren't right or have been misinterpreted.

27 mars 2024
Noté 2 sur 5 étoiles

Immature communication fromnurse…

I had a call from a nurse last week. The supposed nurse was not very knowledgeable about diabetic issues, kept calling me “girl”. I am not a child and did not appreciate being so trendy flip. I expect professionalism in my diabetes care

18 mars 2024
Avis spontané
Logo de CopilotIQ

Réponse de CopilotIQ

I'm sorry to hear you this interaction with your nurse - this is not our standard. I assure you that all of our nurses are knowledgeable about diabetic issues, and strive to share their expertise and resources. If you would feel more comfortable moving forward with a new nurse, please call our nurse line at 888-920-1588. We take professionalism very seriously, and are looking forward to providing you with a better experience.

Noté 3 sur 5 étoiles

Refill prescription

I called back Roofing , my lances and test strips talk to an agent at the end story I do not know if the order is going through or not waiting for results how to run out and still don’t know if they’re coming or not

20 mars 2024
Noté 5 sur 5 étoiles

My nurse hands down

My nurse hands down. She is kind caring compassionate and very knowledgeable. She gives me dietary advice and recipes to aid me in choices.

14 mars 2024
Noté 1 sur 5 étoiles

BEWARE

Not sure who is giving great reviews but as stated in many other reviews. Waste of money, did not get any of the care I was promised. One call week one and no other communications for the last 4 weeks. I even used the option of hold for the next available nurse. After waiting 15 minutes it said leave a message. Maybe they called you cause they didn't call me. Went as far as not taking readings for 4 days to see if someone would reach out as said when I signed up.
In my opinion this is a scam BEWARE!!!! When I cancelled it even took 4 days to get a call.

13 mars 2024
Avis spontané
Logo de CopilotIQ

Réponse de CopilotIQ

Hello! Thank you for sharing your feedback - I'm sorry to hear you did not connect with your nurse consistently - this is not our standard. We'd like to look into what happened here. If you would like to contact us to share your experience, please give our member care team a call at 800-930-5144.

Noté 5 sur 5 étoiles

My nurses really great when we talk we…

My nurses really great when we talk we have a good relationship the only problem I have is the fact that I can't get a hold of her anymore because of your new system I wish you would go back to letting me call her straight rather than going through you're answering machine and never be able to get her

13 mars 2024

L’expérience Trustpilot

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