CopilotIQ Avis 

All my questions were answered to my satisfaction. Their dedication to their patients is remarkable. When you need answers you get them on time. When you need anything they are right there and you don't have to wait. Whatever you need is on time and you never runs out.

I have a very nice nurse..Amber who is very thorough and professional. She connects with me q Wednesday....she advices me in medical issues pertaining to my health . I look forward to speaking to her weekly.

I’ve only talked to a nurse once. My first appointment for a call I held my phone for two hours and received no call. I asked originally if I could have appointments for the calls since I live in a very rural area and my phone doesn’t always ring. I have taken my BP and it was 171/101and you would think someone would check but I have only talked to a nurse once and she was very nice. Been using this since January 11,2024. Hopefully I won’t be charged for this service as I have heard, as I was told there were no charges.

The caringness of the staff and there expectations for you to achieve better results for your health…:)

The fact that I take my sugar everyday is holding me accountable for my health ! Being able to speak with a professional staff is beautiful! Thank you

Alexandrea is very helpful and definitely cares about my health.

Just don't like use stick finger turn them burst

REALLY GREAT EQUIPMENT, EXCELLENT STAFF OF NURSES, FREE SUPPLIES, AND MY QUESTIONS ARE ANSWERED IMMEDIATELY...
COULD NOT BE ANY BETTER THAN WHAT IT IS NOW
LOVE IT!!!!!!!!!!!!!!

I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a phone call/text message almost immediately! The fact that I keep the blood pressure monitor close to the glucose meter reminds me to take my BP frequently as well! Thank you for caring

I wouldn’t have given them one star, very disappointed, I signed up 3-4 weeks ago and my nurse never called, I let them know and got another day and time and again no call. I called today to cancel and they said they would get me another nurse. I said no, my time is valuable and for them not to call leaves me the impression they don’t really care, just want my Medicare money
Please think twice before you sign up

It's really a scam! And, they keep billing my account even though I stopped using them last year!!!!

They are supposed to have a nurse call you on a schedule and talk about your diabetes. The first call came in 2 weeks after I signed up then not again. I called to stop using them because of this...and then, a nurse called. I then decided it wasn't worth it...Also, they said I talked to a doctor...I did not.

When the nurse called she just wanted to know what I ate. That's it. No suggestions, no help at all. You can find more information from your doctor or online about what food to eat if that's all they do.

I think it's a company that just wants to bill
Medicare. That's it. DON'T USE THEM. Terrible.

Nurse who is supposed to be a nurse never called for my allotted appointment time. She could not even send a quick short text explaining why she was unable the keep appointment
.I also see that this has happened to others. Some of us are elderly and very sick and have blockages of arteries.. I find that she is incompetent, unreliable, self centered ( she abiously doesn't care about others), if you have to call them other than for purchase, you will jirresponsible uncaring individual and am very disappointed with this lack of service. They seem to only care about getting paid from Medicare.

How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect.
What do you have on record, how do I check the facts. My nurse and everyone that answers the calls has no idea how to provide help. One person told me he has elevating it to 'tech support' but I have NOT gotten a call back.
It's time to give up this system and find an organization that works!

I needed something to make me accountable daily. This program was perfect. Because I know someone sees my numbers. Love that monitor, strips, needles, and blood pressure were free always. My nurses have been great. This program is for those wanting to lower their numbers and keep it that way. It's great.

I love the program, but I cannot get the glucose strips I need. I told the nurse I was low last week, but she said there was an issue with getting them. I have 4 strips left. When can I get more?

I have been a member for one month and no one has called me..

Update: nurse was supposed to call me today at 4:45. I got an email saying it was scheduled for today at 4:45. Never happened. I don't think it ever will happen. If it ever does then I will leave a 5 star rating and share on Facebook. If it never happens well then of course I won't share. Or if I do I will simply be honest about my experience. That I do love the meter but once I run out of strips I've no idea how I will reorder them and that the calls from a nurse are non existent. So then I wonder... Is this some kind of scam?

I received my supplies right on time. I love the meter and the nurse that called me to help me set it up was great, kind and very helpful. An appointment was made for a nurse to call me weekly every Friday morning between 9:00-10:00 am. I have been in the program since the week before Labor Day and have never recieved anymore calls from any nurse at all. I really don’t understand why. I thought that was part of the program. I am quite discouraged at the lack of encouragement and wonder if the program is honestly what it claims to be or am I wasting my time. I do check my glucose every morning before breakfast as I was told to do but there is never any feedback and questions I have go unanswered. Will my nurse ever call me??

I started a few months ago . I was told my health plan would be excepted . I spoke a nurse who ask questions about my health history great . Then I was assigned to RN . She told my equipment will be mailed to me . I called back to customers service to cancel me because I am not sure I am covered for this service.
Meanwhile I called my health insurance company to verify I was covered
I was told one the doctors is in my in network with my plan.
I got call from nurse asking me did I cancel my membership with them . I explained the confusion about not knowing how I was covered nurse told me she had check on my information is still in the system
She would call me back in a few days.
I didn’t receive a call so I called be asked for nurse
I was speaking RN she told me worked side by side with nurse
I told her about my problems. Nurse said she would be my nurse to monitor my readings etc. I received several calls on Friday from Nurse
Two months later I had not received a call 2 Friday in a roll I called Nurse I left a message and text a message about this matter. I received a call back from Nurse she told me my membership from state is in question will they license to give service to my state anymore. I was told to wait a week to what the decision will be made. I could still get the supplies sent me paid by my insurance but no support calls can made at this time . I cancel my membership because I didn’t feel I was told in a informal way about a change might come about. I feel that is poor business communication with patient and Nurse relationship

Good morning every since I use your company it’s has serve me well.My Nurse call and check up on me once week and I think her for that.

Truly friendly nurses ,very knowledgeable,,so helpful, and hasn't never made me feel unpleasant to ask a question