I get positive feedback from my Nurse Kim, days when I’m feeling negative about my health. She calls right on time and gives me positive feedback.
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Lisez les avis des autres
I have increased my appreciation to my nurse Iris who has guided me with what works and how the body response to nutrition and active life style. Surely my glucose level has stabilized since I signed... Voir plus
I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a... Voir plus
How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect. What do you have on record, how do I check the facts... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de soins à domicile
- aussi dans
- Centre de soins pour personnes diabétiques
- Fournisseur d'équipements de traitement du diabète
Écrit par l'entreprise
We are on a mission to bring world-class care to seniors living with chronic conditions such as diabetes and hypertension. Our firm conviction lies in believing every patient deserves access to expert healthcare monitoring to receive personalized care, identify potential risks, consistent data collection, and experience thoughtful support. CopilotIQ differs from conventional care, which typically works off a single blood pressure and glucose measurement yearly. We zoom in and focus on collecting 1,000 times more readings and sharing the data with your current primary care team and a dedicated remote nurse to unlock a more detailed and holistic picture of your health profile.
Coordonnées de contact
40 Burton Hills Blvd, Suite 200, 37215, NASHVILLE, Etats-Unis
- 800-930-5144
- info@copilotiq.com
- copilotiq.com
3,8
Bien
216 avis
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am checking my BP more and regular…
I am checking my BP more and regular checking my sugar.
4 mars 2023
Nurses that call every 2 to 3 weeks…
Nurses that call every 2 to 3 weeks instead of weekly and no info sitting to my doctor. I found it useless and had really hoped it was gonna help me.
25 janvier 2023
Réponse de CopilotIQ
Hi Janice, I’m so sorry you had this experience and we would like to fix this immediately, as that is not our standard. I have let your nurse know about these issues and they will be reaching out immediately. In the meantime, if you need any assistance, you can call us at 800-930-5144 and a member of our patient care team can assist you. Thank you for your patience as we sort this out, Janice.
Worst time in my life your equipment…
Worst time in my life your equipment doesn’t work It was very frustrating to be sticking myself with no results every day. This doesn’t work for me I Will not be experiencing your technology experience anymore
31 mars 2023
My nurse is always warm and friendly…
My nurse is always warm and friendly every call really concerned about my health and share information with me that she thinks will be helpful.
31 mars 2023
Julie is excellent
24 mars 2023
It's really been great in helping me…
It's really been great in helping me keep track of my numbers. Thank you.
31 mars 2023
No call again
No call again, not sure if my nurse is still here or not, Marvella is the 6th nurse since I started. I understand they have hundreds of patients to get to
31 mars 2023
Réponse de CopilotIQ
Hi Henry, thank you for your patience and understanding - we are disappointed to hear that you’ve had inconsistent communication. We will work to resolve this immediately.
My nurse really cares aboutmy health
My nurse really cares about my health, she motivates me to monitor my sugar, exercise daily and sends me good low carb recipes to try.
20 mars 2023
This really helps me to be more…
This really helps me to be more accurate with my blood pressure and sugar
31 mars 2023
My journey with copilot
Nurse Brantley has been very good with explaining meal planning and things that you can do to help you get your sugar levels down and I’ve had a very positive experience since I’ve been with copilot and Nurse Brantley. Sincerely, Joseph Frailey
31 mars 2023
The overall empathy of the staff.
14 mars 2023
Great Job!
Very helpful! Excellent advice and thanks to Kiana’s knowledge of foods and nutrition and willingness to share. Kiana is a great listener and provides excellent advice.
28 mars 2023
Now kind guidance at all just call and…
Now kind guidance at all just call and ask you how your doing anybody can do that no kind of diet advice what so ever.
31 mars 2023
Réponse de CopilotIQ
Hi Curtis, I’m so sorry to hear that your check-ins haven’t been productive, we would like to fix this as soon as possible. I have let your nurse know that you are interested in more diet education, and if you have any other health goals, please let your nurse know. We are here to help you, and be of assistance in any way that we can. If you have any questions or need assistance in the meantime, you can reach us at 800-930-5144. Thank you for your patience as we sort this, Curtis.
Recibí la mercancía empede a usarla…
Recibí la mercancía empede a usarla tengo la cita de seguimiento. Todo va bien.
31 mars 2023
Copilot is the best help I can get!
I get a call from my nurse every Thursday morning to go over my blood pressure and my diabetes numbers. She always offers good advice. Having these numbers helps me understand how I'm doing!
31 mars 2023
I have always been helped by Kayla
I have always been helped by Kayla who checks on me and spends time going over my glucose levels and always gives me suggestions on how to maintain my numbers. To me Kayla is the best!
22 mars 2023
While I did like the service initially
While I did like the service initially, I never knew who was calling, seemed like it was a different number each call and often a different person.
When you switched over to the Biotel system, I asked a simple question which was not answered. I insisted on an answer and was terminated?
19 janvier 2023
Réponse de CopilotIQ
Hi Stan, I’m sorry to hear about this. When you first start working with your nurse we encourage patients to save their nurses number in their phone, to track who is calling. I’m not sure what happened in regards to asking your question, but we are happy to answer any question you may have, you can reach us at 800-930-5144. I would love to sort this issue out immediately - please give us a call. Thank you for your patience, Stan.
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