I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
App not the most accessible for a new user, help chat bot useless, emails to the help section much more effective and efficient. New account set up quickly, card sent promptly. Had problems with my cl... Voir plus
L'entreprise a répondu
I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Voir plus
L'entreprise a répondu
I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Banque
- Entreprise de logiciels de comptabilité
- Institution financière
- Logiciel de préparation de déclaration des taxes
À propos de Countingup
Écrit par l'entreprise
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Coordonnées de contact
London, Royaume-Uni
- support@countingup.com
- countingup.com
4,2
Bien
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good bank account
Very good bank account, been with them for a few months now and highly recommend Countingup as a smooth business bank covering all day to day business banking needs.
27 mars 2026
Réponse de Countingup
We're so happy to hear the compliments you've got for Countingup Renato 🥰
Thank you so much for the lovely review. We really appreciate it!
❤️ Team Countingup
Réponse de Countingup
Thanks for the great feedback David 😃
It’s wonderful to know that you're enjoying our service and your experience with us!
❤️ Team Countingup
Réponse de Countingup
We're thrilled to hear you're having a great experience with Countingup so far 🙌 - we'll make sure it continues for you!
❤️ Team Countingup
Awful!!
Awful!!! Complete waste of time, say they help Sole Traders starting out is a complete lie!!
Avoid these unprofessional charlatans!
26 mars 2026
Avis spontané
Réponse de Countingup
We're sorry to hear that you feel this way Steve 😞
We pride ourselves on supporting our customers to the best of our ability. We take your comments about your experience seriously.
We have reached out to request some more information - that way we can get in touch and look into what has happened here.
❤️ Team Countingup
very easy and intuitive to use
24 mars 2026
Réponse de Countingup
This is exactly what we love to hear! 😃
We want our customers to spend less time on admin so they can focus their time on running their businesses.
❤️ Team Countingup
Réponse de Countingup
Thanks for the glowing review Colin!
We're thrilled that you're happy with our services. Thanks for choosing Countingup! 🙌
❤️ Team Countingup
The taxpot is great to help with…
The taxpot is great to help with forward planning. The Countingbot help chat is brilliant and I use it slot to answer questions / provide me with information.
22 mars 2026
Avis spontané
Réponse de Countingup
Thanks for the fab feedback! 👏
We're pleased to hear that the Tax Pot is helping you with forward planning - it helps take the stress out of tax season!
❤️ Team Countingup
🌟🌟🌟🌟🌟 🌟🌟🌟🌟🌟
20 mars 2026
Réponse de Countingup
Wow, that's a lot of stars! 🤩
We're delighted you're enjoying the Countingup experience ☺️
❤️ Team Countingup
Réponse de Countingup
Thanks so much for the review Olajide! We're glad to hear that this is the case and look forward to supporting your business!
❤️ Team Countingup
Organised & Easy
17 mars 2026
Réponse de Countingup
We're delighted to hear the compliments you've got for Countingup Paul 🥰
Thank you for taking the time to leave your review!
❤️ Team Countingup
Excellent services with great features…
Excellent services with great features on the app. No regret sincere I have having banking with the company.
17 décembre 2025
Réponse de Countingup
Kolapo, thank you for such a lovely review 🙂
We're pleased to hear that you're enjoying the features on the app! We look forward to supporting you and your business for years to come. 🥰
❤️ Team Countingup
Réponse de Countingup
Thanks for the 5-star review ⭐️
Being called the best is the ultimate compliment for us! We're thrilled the app is working well for you and your business.
❤️ Team Countingup
I absolutely love this banking App
I absolutely love this banking App. Easy to use and it offers so many valuable business financial insights.
10 mars 2026
Réponse de Countingup
This is music to our ears 🎶
We’re so happy the app is making your life easier and providing insights into your business. We’re right here with you as you grow!
❤️ Team Countingup
Fast creat and good cart
9 mars 2026
Réponse de Countingup
We love to hear this! We aim to keep things moving so you can focus on running your business!
❤️ Team Countingup"
Réponse de Countingup
Thanks Marian! We know how busy running a business is, so we've designed everything to save you time. Great to hear it's hitting the mark for you. Have a fantastic week!
❤️ Team Countingup
Livened up very easily
8 mars 2026
Réponse de Countingup
Brilliant news! Glad to have you with us Gary, and even happier to hear the setup was a breeze. Let us know if you need anything as you get stuck in.
❤️ Team Countingup
Number one for businesses bank
28 février 2026
Réponse de Countingup
Thank you for the 5-star rating Adam ⭐️
Being the 'number one' is the best compliment we could get! We'll continue to work on delivering the best possible service & experience!
❤️ Team Countingup
Professionally weighted for Small Businesses
I’m thrilled by the prompt and professional service/support I get from CountingUp team. It’s been a breath of fresh air for my company as well as my clients!
5 mars 2026
Réponse de Countingup
Thank you so much for the wonderful feedback 🥰
We're thrilled to hear that our support team have been a breath of fresh air. We're delighted that our service is making such a positive impact on our customers.
❤️ Team Countingup
User friendly in setting up and using.
27 février 2026
Réponse de Countingup
Thanks for the feedback ☺️
It’s great to know you had a smooth start with us and are finding the app easy to navigate. We’re happy to be supporting your business! 👏
❤️ Team Countingup
Very bad customer service
24 février 2026
Réponse de Countingup
We're really sorry to hear you feel this way 😞
Providing the best customer service is one of our top priorities and it seems we've let you down in this instance. Rest assured, we've referred your query over to the relevant team to make sure that they get back to you as soon as possible.
We want to put this right for you as soon as we can. Please keep an eye on your app for our reply.
❤️ Team Countingup
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