Even though we did not have our cruise (canceled due to low level of water in Rhine) our experience with Crui.se was very good. Rebecca went above and beyond to get us a good deal and then sorted out... Voir plus
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Booking at short notice, Rebecca was helpful beyond belief. Not knowing how to download a Ryanair boarding pass for a flight from Manchester, she took pity on me, and offered to give up part of her... Voir plus
L'entreprise a répondu
I was very impressed with the helpful advice and continued contact throughout my enquiry and booking. Both Carley and Rachel helped with potential cabins as far as far as pros and cons. They explained... Voir plus
L'entreprise a répondu
Very nervous about going on holiday alone and didn’t know what to expect. My Cruise director, Rachel, is very knowledgeable, very efficient and I was very impressed by the advice I received. She put... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.
Coordonnées de contact
1 Rilldene Walk, OL11 5WF, Rochdale, Royaume-Uni
- info@crui.se
- crui.se
4,9
Excellent
268 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Réponse de Crui.se
Thanks, Mr. Francis. Quick, concise and accurate. Enjoy your cruise in 2 weeks time. We're not jealous at all : )
Used Crui.se for the first time.
Used Crui.se for the first time.
Will definitely will return again.
Rachel was superb in everyway something you find hard to get nowadays.
2 juillet 2025
Avis spontané
Réponse de Crui.se
Thanks for your kind review, Terence. We're certain that you'll love the Rhine, Strasbourg and Heidelberg Cruise in September with Riviera Travel. It's one of our favourites. In the meantime let us know if you have any further questions. All the best.
Faultless customer service
I was a complete pain in the neck as I wasn’t sure exactly what I wanted but both Rebecca and Rachel were very patient, answering all my questions promptly and found several suitable cruises within the budget that I had in mind - customer service was second to none and both are a credit to Crui.se. I only hope that my actual cruise with Ama Waterways provides the same level of service because if so, it will be awesome!! Thank you 😊
21 juin 2025
Avis spontané
Réponse de Crui.se
Oh Gill, believe me, we've had pains in the neck and you wouldn't rank anywhere near the top : ) we're sure you'll love your Impressions of the Seine & Paris river cruise with Amawaterways in July. Just around the corner so you must be very excited. Not jealous at all. If you need anything else before your trip please let us know. Bon Voyage!
Excellent service
Went on the Danube River Cruise last October booked through Cru.ise..everything was dealt with very efficiently and thoroughly enjoyed the Riviera cruise.
Have now booked another 2 River cruises through Cru.ise....because they were so fantastic in their planning procedures and pleasant approach...thanks to Rachel and Rebecca...will not hesitate to recommend you. Christine Cregg
19 juin 2025
Avis spontané
Réponse de Crui.se
Our dear friend, Christine, thanks once again for your lovely review and trusting us with your cruise bookings. We're honoured that you chose to come back to us for your future cruise bookings. You'll have been on more river cruises than we've had hot dinners soon : ) thanks a million.
One happy customer
My agent Rebecca was very helpful and polite and spent time to find two cruise options which were suitable for me, both were below my maximum budget and I was so pleased that I booked one straight away. So far, I am extremely pleased with this company and it's efficiency and communication and understanding of my request.
12 juin 2025
Avis spontané
Réponse de Crui.se
Whoa, you got a great bargain on that Uniworld cruise, Elizabeth. 14 nights in September on the River Duchess will be amazing. You'll want to bring the butler home with you. If you need anything in the run up let us know. All the best.
Outstanding Customer Service.
The level of customer service provided by Rachel Pears at Cruise has quite simply been outstanding. Nothing has been too much trouble for Rachel and I will always be grateful for the kindness she showed when a member of our original group sadly passed away. If the cruise itself is half as good as the support provided so far we are in for a great time. Rachel is a credit to herself and to the Company
13 juin 2025
Avis spontané
Réponse de Crui.se
What a lovely review, Keith. Our sincere condolences for your loss. We're sure Elizabeth would have loved the cruise. We hope that you all have an amazing time in October with Riviera Travel on the Rhine & Moselle. Rachel is always on hand to answer any questions you may have. All the best
Personal help
I was not able to find exactly what I wanted but having given my garbled version to Rebecca she found a river cruise which was very acceptable.All done with due professionalism and good humour.Well done Crui.se.
13 juin 2025
Avis spontané
Réponse de Crui.se
A true gentleman, Henry. Rebecca told of the long discussions that you had about the places in which you wanted to visit. We're glad we could find something that satisfied your needs. Roll on September for your Seine, Paris & Normandy cruise and please let Rebecca know if you need anything in the meantime. Have a good one.
There was no hanging around waiting for…
There was no hanging around waiting for answers.
Replies were swift and the price was very competitive.
I would reccomend this company to be included in your searches.
6 juin 2025
Avis spontané
Réponse de Crui.se
Thanks for your review, Tony. It was an honor and a pleasure. The Danube Capitals await you next September. We'll phone ahead and get the red carpet dusted off. Anything you need in the meantime please let us know. Thanks a million.
Rebecca has done an amazing b for us…
Rebecca has done an amazing b for us for our river cruise booking. Many thanks to her, we are paying a very good price for that trip and we would strongly recommend this company for your holiday needs.
22 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for your review, Paul & Linda. You've definitely picked a stunning cruise to book for November. Please let us know how you get on with Uniworld and in the meantime let us know if we can do anything else for you. All the best.
Plain sailing
I would have no hesitation in recommending this company to arrange your cruise. Rachel was highly efficient, and her communications were very prompt.
23 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for your review, Gary. You'll have to let us know how your Nile Cruise goes in Feb 2026. It's definitely one for the bucket list. All the best.
Rachel was excellent
Rachel was excellent, efficient, pleasant and patient. From the searching, selection, and booking of all aspects of our relatively complex cruise holiday she was helpful and resourceful. Very happy to recommend.
5 juin 2025
Avis spontané
Réponse de Crui.se
Thank you, Gordon. The bulk of our bookings are on European Rivers so Rachel was excited to book the Mekong for you for November. You've picked a great time of year to go. We can't wait to hear how it went and expect lots of pictures. In the meantime please let us know if you need anything. Thanks a million.
Rebecca gave us exceptional personal service.
Rebecca made the whole process of booking our Riviera River Cruise simple. All our questions were answered promptly and never did we feel under pressure to book. She was absolutely delightful and caring, recognising that this holiday will be a special one for us and our first cruise.
3 juin 2025
Avis spontané
Réponse de Crui.se
Well you've picked a great first cruise to go on, Lois. The Rhine to Switzerland is one of our best sellers and the Glacier Express add on will be the icing on the cake. Thanks so much for booking with us. Rebecca is chuffed with the lovely review. Now roll on September 2026!
Rachel was outstanding with her…
Rachel was outstanding with her communication of the cruise that we wanted to book. We 1st communicated at 9am in the morning and within a few hours the deposit was paid. It was a delight to have this booked so promptly and I have never experienced this before. Paperwork all received and correct.
Thank you.
Brian
2 juin 2025
Avis spontané
Réponse de Crui.se
Wow that was efficient, Brian. We're glad to hear Rachel was helpful. October won't be long coming by so if you need anything in the meantime please let us know. Cheers
Excellent service
Rachel was very helpful and knowledgeable about the holiday we booked. She made the booking process very easy. So professional.
30 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for the kind review Mrs. JET. I hope I am right in assuming this is Jane. We're so thankful you decided to book your river cruise with us. If there's anything at all you need please let Rachel know...but maybe wait til Monday! All the best
Rachel was very informative and clear…
Rachel was very informative and clear in her explanations, helping me to find the right package for our Danube River Cruise to celebrate our 'big' birthdays.
Rachel was also on hand the next day to explain the paper work more clearly for us.
Thank you, would definitely recommend
22 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for your review, Mrs. LeGrove. As your cruise is 1 year and 5 days away, the team here at Crui.se wish you a Happy 'Small' Birthday for next week. If you need anything in the run up to your cruise please let Rachel know. PS. She's also great at blowing up balloons!
Rebecca was very helpful and not pushy…
Rebecca was very helpful and not pushy to get the sale. Explained about the flights from my local airport . She held the cabin for me while I checked with my fellow traveller that this was the holiday for us
9 mai 2025
Avis spontané
Réponse de Crui.se
Awesome feedback thanks, Christine. July is just around the corner and we can't wait to see how you get on with your APT cruise on the Douro. The Douro is so popular right now. We expect pics and a full rundown of the trip. Have a great weekend.
Excellent service
Excellent service, spoke to Rachel who was very helpful and and knew all about the cruise we wanted to book. Price was very competitive. Spoke the next day and booked our cruise. Would highly recommend using.
19 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for your kind review, Andrea. We've always wanted to visit Transylvania so you'll have to let us know how you get on. Plenty of time to prepare. In the meantime if you need anything please let us know. Have a great long weekend.
Duoro river cruise
Rachel was very helpful when I booked our river cruise. she spent a lot of time answering my questions and explained everything fully. thank you Rachel for your patience. Would highly recommend using Crui.se.
12 mai 2025
Avis spontané
Réponse de Crui.se
Thanks for your review, Norma. Great to hear that Rachel was able to help you book your river cruise for June 2026. You picked a wonderful itinerary with Riviera Travel. Any questions you have in the meantime please let us know. Enjoy the sun!
HELPFUL REBECCA
HELPFUL REBECCA
My friend and I were very pleased with the way we were dealt with in booking a river cruise with AMA Waterways, and are now looking forward to our trip in July.
1 avril 2025
Avis spontané
Réponse de Crui.se
Hey Juliet. Thanks so much for your review. We hope yourself and Helen have a wonderful time with AmaWaterways on the Danube in July. We're excited to see some pics of the two of you when you return. All the best
Excellent service
Excellent service. Rachel knew all the details of the package she was selling. With a competitive price the deal was wrapped up and deposit paid within the hour.
Rachel Is now our dedicated agent and will track our package until we depart on our Portugal river cruise in 2026.
5 mai 2025
Avis spontané
Réponse de Crui.se
Very efficient, David. The Douro, Porto & Salamanca is our most popular Douro cruise and everyone loves it. We're sure you'll think the same. In the meantime if you need anything just give Rachel a call. Thanks
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