Excellent service from start to finish. They gave me the best quote I could find and were friendly, efficient and professional when it came to booking. What I really appreciated was that they did... Voir plus
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Lisez les avis des autres
The booking process has been the easiest we’ve ever experienced. From the start, Catherine understood our requirements and she was incredibly attentive, keeping us updated at every stage, even over t... Voir plus
This was another excellent booking experience with Catherine . Since booking the first time with Panache a few years ago we have never used anyone else. Great professional service . Catherine really l... Voir plus
I'd heard good things about Panache from some of their customers that we met on a cruise, so when I saw a good deal advertised, I got in touch. Elitsa answered all our questions quickly and fully and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Karen provided excellent service. Always quick to respond and very helpful. Would book again.
Thank you for your assistance with our…
Thank you for your assistance with our late booking.
As we are so old, we don't feel confident booking earlier 😃
We are so looking forward to another Avelon cruise
and feel assured that all will go smoothly.
Excellent service from start to finish
Excellent service from start to finish. They gave me the best quote I could find and were friendly, efficient and professional when it came to booking.
What I really appreciated was that they didn’t constantly pester me with calls or emails, but were always there to answer questions whenever I needed help.
The loyalty points scheme is a great bonus too — the points convert into money off your next cruise, which is a really nice perk. Would definitely book through them again!
Expert knowledge
Jill is friendly , professional and very knowledgeable about the cruising world, it made booking the cruise, stress free and pleasant.
Super friendly and knowledgable!
Jen was so helpful in helping us book our cruise - super informative and friendly and knew the answer to any question we could have!
Service with Panache
Nicola at Panache Cruises was extremely helpful and made the river booking cruise an easy and pleasant process. All the follow up documentation was received promptly and I'd have no hesitation in recommending their services
Commend Catherine’s service & the price was also very competitive.
The booking process has been the easiest we’ve ever experienced. From the start, Catherine understood our requirements and she was incredibly attentive, keeping us updated at every stage, even over the weekend when there were changes to our booking. Her service was top-notch and we’ll definitely book with Panache Cruises again.
Great service from Panache
I'd heard good things about Panache from some of their customers that we met on a cruise, so when I saw a good deal advertised, I got in touch. Elitsa answered all our questions quickly and fully and was so helpful in getting us the best deal.
Recent booking
Kathryn has been friendly, helpful and very responsive throughout the booking process.
Gems of the Danube river cruise
We booked a gems of the Danube river tour with a couple of modifications. Very easy booking process with a tailored quote. Great service.
Having phoned up Rivera Cruises
Having phoned up Rivera Cruises, I ended up speaking to Wendy at Panache. I was very happy with the service I received Wendy was very attentive and listened to what I required. She was able to send us some quotes which we were able to look at. We were then happy to speak to Wendy and book a cruise. We are now looking forward to our holiday .
Panama Canal cruise
This is the second time we have booked through Panache Cruises. We recommended friends to them and they have also booked. Everything was very well arranged and the whole booking experience was very easy.
Lisa Ladds was very helpful and informative.
This was another excellent booking…
This was another excellent booking experience with Catherine . Since booking the first time with Panache a few years ago we have never used anyone else. Great professional service . Catherine really listens and helps us work together to find our ideal cruise. I feel confident in the company and their support and professionalism. Catherine always goes the extra mile to help us find exactly what we want and does it with a friendly attitude. Great company and staff would recommend them highly.
When booking through Panache cruise's…
When booking through Panache cruise's you can be sure of expert help & advice also extremely competitive prices, we would not use any other company
It was so easy to book my cruise I got…
It was so easy to book my cruise I got all the details I needed
Went above and beyond
Roxy was very prompt in getting me the…
Roxy was very prompt in getting me the information we needed . She was giving us the details we needed to proceed.
Perfect honeymoon…
Service was personal yet professional and Elitsa went out of her way to make changes and create the perfect honeymoon for us.
We contacted Lonnie Fowler at Panache…
We contacted Lonnie Fowler at Panache Cruises in July of 2025 to help us plan a river cruise in Europe to celebrate our 50th wedding anniversary. After a number of ocean cruises on large ships we were wanting to experience a smaller vessel and with unique stops and excursion/extension options that gave us a better sense and understanding of the region we were visiting.
Lonnie found just the right cruise to fit our interests, our timeline, and the budget we had set for this celebration. We recently returned from the AMA Magna wine cruise on the Danube (Vilshofen to Budapest) and are happy to report that it greatly exceeded our expectations. Lonnie, Panache, and AMA did a great job of coordinating our travel with AMA air, a pre-cruise extension in Munich, and a schedule that allowed us some time on our own (post-cruise) to see Prague and also spend some time with our niece in Germany before returning home.
Thanks for your remarkable knowledge and guidance in coordinating our travel experience!
This was our first experience of…
This was our first experience of booking an ocean cruise. We found Lisa Buckley both helpful and efficient helping us to book with confidence knowing that all our questions and requests were covered. Just looking forward to the actual cruise now.
Amazing service
Amazing service, really prompt and thorough!! Jen was amazing she answered all my questions and gave me recommendations for my holiday
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