We have used sovereign for several years . Phone always answered quickly by professionally trained staff . If staff are exceptionally busy they will arrange call back promptly to deal with book... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Skye booked our cruise for us and she was so helpful and patient. She took extra time to make sure she provided the best price and has been very timely in response to my emails. I feel completely conf... Voir plus
L'entreprise a répondu
Great communication and helpful staff. Lovely Cloe was a pleasure to work with to get my first P&O cruise booked. Would recommend without hesitation.
L'entreprise a répondu
My wife and I are long-term clients of the Sovereign Cruise Club. We have booked multiple cruises on various lines including Seabourn, Explora Journeys, Scenic and Holland America. The customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Coordonnées de contact
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Royaume-Uni
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excellent
691 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Friendly staff easy to book
14 mai 2026
Réponse de The Sovereign Cruise Club
Dear Carol Ogley,
Thank you so much for your recent 5-star review.
We are so pleased to hear that you found our team friendly and the booking process easy and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful staff!
Skye booked our cruise for us and she was so helpful and patient. She took extra time to make sure she provided the best price and has been very timely in response to my emails. I feel completely confident knowing that she is managing our booking.
14 mai 2026
Réponse de The Sovereign Cruise Club
Dear S Hill,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided such helpful and attentive service throughout your booking experience.
Ensuring our guests feel confident and well looked after is incredibly important to us, so your kind comments will mean a great deal to her.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Great communication and helpful staff
Great communication and helpful staff. Lovely Cloe was a pleasure to work with to get my first P&O cruise booked. Would recommend without hesitation.
23 avril 2026
Réponse de The Sovereign Cruise Club
Dear Glynnis Senior,
Thank you so much for your recent 5-star review.
We are delighted to hear that you had such a positive experience booking your first P&O cruise with us. Cleo will be pleased to receive your kind comments and we will be sure to pass them on.
Thank you for your recommendation and we hope you have a wonderful cruise experience.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Lesley,
Thank you so much for your recent 5-star review.
We are pleased to hear you have always found our team helpful.
We appreciate your feedback and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Huntingdon customer,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our team member helpful, friendly and efficient while booking over the phone.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
First time I’ve booked with sovereign…
First time I’ve booked with sovereign but won’t be the last , Skye was friendly, helpful , very efficient I felt I was in good hands for the booking, all at a very good price , what more could you want
7 mai 2026
Réponse de The Sovereign Cruise Club
Dear Paul Noel Doherty,
Thank you so much for your recent 5-star review.
We are pleased to hear your first booking experience with us was such a positive one. It is lovely to hear your kind comments about Skye and we will be sure to pass them on to her.
We appreciate your support and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service and price
We have used sovereign for several years .
Phone always answered quickly by professionally trained staff .
If staff are exceptionally busy they will arrange call back promptly to deal with booking or queries .
We have always had a named member of staff for each cruise booking . Prices are very competitive and discount given on P and O prices .
30 avril 2026
Réponse de The Sovereign Cruise Club
Dear Michael,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that our team’s professionalism, prompt service and personal approach have made your cruise bookings smooth and enjoyable over the years. It is wonderful to know you value our competitive pricing as well.
We truly appreciate your support and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Cynthia Brookes,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our service efficient, straightforward and easy to understand, while also offering the best price.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Christopher Clarke,
Thank you so much for your recent 5-star review.
We are thrilled to hear you found our service easy and helpful and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
It's our 4 Crusie with have booked…
It's our 4 Crusie with have booked through your company.
Find all staff very helpful and friendly to deal with.
6 mai 2026
Réponse de The Sovereign Cruise Club
Dear David Palmer,
Thank you so much for your recent 4-star review and for booking your fourth cruise with us.
We are thrilled to hear you have consistently found our team helpful and friendly.
We truly appreciate your loyalty and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Fast response easy to book friendly…
Fast response easy to book friendly staff eager to help
6 mai 2026
Réponse de The Sovereign Cruise Club
Dear Linda,
Thank you so much for your recent 5-star review.
We are delighted to hear you found the booking process easy and our team friendly, responsive and eager to help.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Clear advice on options and made the…
Clear advice on options and made the whole booking process simple.
29 avril 2026
Réponse de The Sovereign Cruise Club
Dear Lindsey Templeman,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our advice clear and the booking process simple and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Professional friendly service
Professional service from friendly staff providing competitive pricing. Phones are answered within a couple of rings and my amazing go to member of staff, Cleo, is always prompt with her responses to me.
28 avril 2026
Réponse de The Sovereign Cruise Club
Dear Roland Gell,
Thank you so much for your recent 5-star review.
We are pleased to hear you have received professional service and competitive pricing from our team.
It is lovely to hear your kind words about Cleo and we will be sure to pass on your comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Cw,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our team polite and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always very pleasant and helpful.
Always very pleasant and helpful we always book our cruises through Sovereign.
30 avril 2026
Réponse de The Sovereign Cruise Club
Dear Brian,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you consistently find our team pleasant and helpful.
It means a lot that you choose to book your cruises with Sovereign and we appreciate your continued support.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Réponse de The Sovereign Cruise Club
Dear Angela Parker,
Thank you so much for your recent 5-star review.
It is always a pleasure assisting you and we truly appreciate your continued support.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
ANSWERING PHONES IN 3 MINS,LOTS OF…
ANSWERING PHONES IN 3 MINS,LOTS OF CHOICE WITH MANY CRUISE LINES AND A GOOD AFTER SALES SERVICE,WELL DONE ALL.
22 avril 2026
Réponse de The Sovereign Cruise Club
Dear Mr Price/Foley,
Thank you so much for your recent 5-star review.
We are delighted to hear you were happy with our quick response times, wide range of cruise options and customer service post-cruise.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Exceptional service
Always polite, knowledgable and helpful. We always book through you and have done since 2017/18 . We are happy to use your services and would also be happy to recommend you to others . Thankyou
28 avril 2026
Réponse de The Sovereign Cruise Club
Dear Mrs Diana Ilsley,
Thank you so much for your recent 5-star review and continued loyalty.
We are thrilled to hear that you have consistently found our team polite, knowledgeable and helpful over the years. It means a great deal that you have chosen to book with us since 2017 and would recommend our services to others.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very professional and helpful service
A very professional, helpful and caring service was experienced when booking a cruise today. Questions we had on the different components of each type of booking - availability, what was included, travelling with friends etc. - were well covered and explained. Our Contact, Skye, was very polite, well informed, and explained all the options well. Booking a holiday can be a somewhat stressful experience. Ours was very pleasant and relaxed. Thanks Skye, a credit to your company and your clients.
28 avril 2026
Avis spontané
Réponse de The Sovereign Cruise Club
Dear Keith,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided a professional, caring and informative service which helped to make your booking experience smooth and stress-free.
It is great to know your questions were thoroughly answered and that you felt confident in your options.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Our Sovereign Booking Experience.
Helpful, patient, friendly and thorough sales staff (Luke) made it easy to book our cruise.
27 avril 2026
Réponse de The Sovereign Cruise Club
Dear Gee,
Thank you so much for your recent 5-star review.
We are delighted to hear that Luke provided such a helpful, patient and friendly service that made your cruise booking experience smooth and enjoyable. We will be sure to pass along your kind words to him.
We look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
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