Heard about Panache Cruises via forums, where participants recommended them highly. Our experience so far has been exceptional: I registered an interest for a specific cruise that showed sold out on... Voir plus
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Lisez les avis des autres
I asked Karen from Panache to prepare me a quotation for a couple of cruise lines, together with flights, transfers and a pre-cruise stopover. She was very friendly and helpful, responding quickly to... Voir plus
We have just booked a cruise with Panache Cruises via Catherine. She was extremely helpful, gave us useful advice and was responsive and friendly without being pushy. I am pleased that all our follow... Voir plus
Helen at Panache was extremely knowledgeable and endlessly patient with the advice offered to us on booking our very first cruise. From the outset she understood the brief, actively listened to our c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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High quality service
We have just booked a cruise with Panache Cruises via Catherine. She was extremely helpful, gave us useful advice and was responsive and friendly without being pushy. I am pleased that all our follow up communication will be with her, rather than lots of different people.
First class support and guidance from…
First class support and guidance from Kelsey Sutherland. From the outset Kelsey made the booking process easy and she got us a great price. It was a special birthday for me while we were away and Kelsey worked with my wife to provide special treats throughout our river cruise and arranged a private dinner on my birthday. Will definitely be using Kelsey and Panache again. Thank you.
Super helpful & easy process - thanks Wendy
Wendy was really helpful. Coordinated everything for us then followed up to make sure we had everything/no queries. Thanks for your help Wendy
Professional and friendly
I want to share my appreciation for the excellent service I received from Eric Arbital during my recent cruise booking. Eric was very easy to speak with and clearly understood exactly what I was looking for.
I appreciate the high level of service provided and look forward to booking with Panache Cruises again in the future.
Excellent 2nd Booking Experience
The time came for us to make a cruise booking, albeit not for another 15 months. As usual, I contacted a couple of our usual agents to compare prices. Only Georgia Redmond at Panache Cruises responded (promptly) and with an exceptional price as well. We completed the booking with her (very well deserved) and the rest of the formalities were completed quickly and efficiently. Only our second booking with Panache, but they are showing the others a thing or two, for sure.
Excellent customer service and truly a custom made holiday
Excellent customer service and truly a custom made trip. Very easy process and quick responses & Jill was very understanding of our wishes and has accommodated them very well.
Highly recommend this company.
Excellent Service by Elitsa Nixon
Excellent Service by Elitsa Nixon. Answered all my questions well. I never felt I was being pressured into booking the holiday. She concluded with a full explanation of what was included in the holiday
Great service
Used them before.
And they were always so helpful Had very knowledgeable answers for all my queries
Nothing was too much trouble
We had wonderful communication and a…
We had wonderful communication and a great price for our holiday. Carolin was very friendly, helpful and worked to get us a great deal so we are extremely excited re our impending trip.
First time cruisers
Helen at Panache was extremely knowledgeable and endlessly patient with the advice offered to us on booking our very first cruise. From the outset she understood the brief, actively listened to our concerns and ensured our preferences were met, and matched us perfectly with our Seabourn Cruises for our trip to Alaska. We returned last week with a phone full of photographs and memories to last a lifetime.
Thank you Helen.
Felicia is fantastic.
Felicia has been fantastic to deal with. Very responsive to emails. Several quotes issued without worry or delay. Felicia is also really knowledgeable about the product she’s selling.
The price quoted was very competitive - with no credit card fees!
Would happily use again.
Excellent process throughout booking
Excellent process throughout booking. Extremely helpful . Nothing too much trouble. Thank you to Helen for all your help.
Panache are the best! We always trust them!
Jill and Katie were so helpful and quick to reply on our interests and requirements.
Their advice was really helpful and found the perfect cruise and planning for us.
As always, impeccable service
Once again we have received excellent service from Catherine Divan. This time she went over and above to sort out a problem we were having with a cruise company. We cannot recommend Panache and Catherine highly enough. She always gives us fantastic service and support- combined with genuine care for her clients and a friendly personality.
Louise so helpful and gave me…
Louise so helpful and gave me confidence in booking a med cruise.
Amazing service
Amazing service, very helpful staff and my cruise was excellent value for money. Would highly recommend
Exemplary service and saving from Panache Cruises
Felicia from Panache Cruises was able to help me out with a long list of requirements for an Explora Journeys cruise. She secured the cabin, mid ship, the discounts, the credits, the reduced deposit and more. Win, win. I will certainly be seeking Panaches’ services for future trips.
Great customer service
Phone answered promptly and discussed the cruise we wanted with Kelsey Sutherland. Very helpful and answered my queries and quoted a good price. Excellent customer service.
Thank you Brenda Woods
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