Booked two Explorer Journey's cruises with Panache and I must say, Charlene Snaith was absolutely fantastic to deal with. Friendly, extremely knowledgeable and the costings were extremely competitive... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just booked our second cruise with Panache, this time with Karen. As with our previous booking through Lucy, we've found Panache to be very efficient at what they're doing, fully communicative and hel... Voir plus
Susan was very helpful and proactive in helping us book our cruise for next year to celebrate a milestone birthday. She even worked on it after hours to secure our requested cabin. All questions were... Voir plus
We were recommended to go on a cruise by another company but before booking with them checked cruise company listings and found Panache. Helen immediately came back with a better price. She also put a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Katy was excellent in her quality…
Katy was excellent in her quality booking process. She is very knowledgeable and efficient
Quick efficient service
Quick efficient service very pleasant manner easy to understand and put my mind at rest that we chosen the correct company to deal with our future holiday
This was efficient friendly and clear
This was efficient friendly and clear. No pressure and a lot of experience and assistance available.
Excellent value.
Great first experience
Thanks to Karen for assisting us with our first booking with Panache. It was a seamless experience, and Karen was very informative and communicative.
Nicola from Panache
Nicola from Panache was very professional and extremely helpful. She was very patient when we couldn’t decide which Explora Journeys cruise destination we wanted to go with and she made our decision very easy in the end, so thank you Nicola.
Great cruise deal from Panache
Great client customer relations. Dealt with Rita who was super helpful with our cruise booking. She did everything she could to get us the best deal possible!
This is the second time that we have…
This is the second time that we have used Nicola at Panache Cruises. She has been extremely proactive and helpful and has made the whole process of booking our cruise with Explora very easy. We have appreciated her help very much.
Hurtigruten cruise
Nicola listened to my request and then put together a superb package with everything we require really quickly and professionally.
Jen was very helpful and a pleasure to…
Jen was very helpful and a pleasure to deal with
Friends Recommendation
Following a recommendation from some new friends we met on a Cruise. We spoke to Georgia at Panache who was extremely helpful. We booked another cruise around Australia as Georgia offered us a great price.
You’re agent was very good and got me…
You’re agent was very good and got me an exerlant cruise very professional thank you
Booking Experience
A very helpful and efficient booking experience, with attractive discounts in addition.
Client based
I can only review the booking process as our trip is in 12 months, however, Carolin has been accomodating and pleasant to deal with. The process was seamless once we decided what we wanted. Priced well and we are happy. So much so, that l would be very happy to use Panache again and have every reason to record a 5 star experience. Thankyou Carolin!
Rita was very genuine and friendly and…
Rita was very genuine and friendly and conversational! We like that she will be a consistent information source moving forward!
Fantastic experience
Fantastic experience. Nicola Tempest-Mitchell was so incredibly helpful and patient with a lot of questions but always available and coming back to me in the evening and weekends to ensure I had all the information I needed to make a considered decision. No pushy sales just felt like speaking to someone who genuinely wanted me and my Mum to have the best experience and holiday.
We just booked our cruise with Emerald…
We just booked our cruise with Emerald Cruises through Panache, and I cannot speak highly enough of Becky's assistance. From the very start, she was incredibly knowledgeable, patient, and attentive to every detail, ensuring everything was perfectly organized. Thanks to her, the booking experience was absolutely seamless and stress-free. We are so excited for our trip!
Many thanks Joe & Anna
Great customer service
Helpful, friendly service. Knowlegable member of staff, Jen, who was very efficient and highly professional.
Becky from Panache Cruises
Becky was so easy to deal with, we changed our minds on dates and cabins and nothing was a problem.
Everything organised by Jen kept us…
Everything organised by Jen kept us updated with all the information of our holiday I would highly recommend her when booking a cruise.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








