Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Voir plus
L'entreprise a répondu
I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Voir plus
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Coordonnées de contact
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
4,9
Excellent
477 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service from Louisa
Excellent service from Louisa. Very knowledgable, helpful yet gives you time to make your decisions. Excellent in all ways.,
15 janvier 2026
Top of the range!!
Consistently a brilliant, reliable company to work with and Louisa is always very responsive, efficient and accommodating in arranging new bookings. Admin staff likewise couldn't be more helpful.
12 janvier 2026
Avis spontané
Lynne is great to deal with and very…
Lynne is great to deal with and very efficient. Thanks for securing us the last cabin on the ship for our caribbean adventure!
12 janvier 2026
VERY HANDS-ON AND PERSONAL SERVICE AT…CRUISELINE
VERY HANDS-ON AND PERSONAL SERVICE AT EVERY LEVEL.HAVING CRUISED FOR 40 YEARS THIS COMPANY IS IN A LEAGUE OF IT'S OWN.
12 janvier 2026
Helpful and honest
Helpful and honest, very polite and informative. Held cabins for us and then dealt with booking the holiday.
9 janvier 2026
Jess makes booking a holiday seamless
Jess makes booking a holiday seamless.
fab!
6 janvier 2026
Avis spontané
Excellent service
The customer service is great as they are very responsive and helpful to answer all of our questions. We also needed advice on where to stay after our cruise, and they provided with several great options to choose from.
6 janvier 2026
Booked a cruise
Booked my cruise with Benedict at Cruise Line . Very helpful and patient with questions we required an answer too. Nice experience
24 décembre 2025
Super Cruise Line
Our agent Lauren is a superstar....always helpful, always friendly and always efficient
12 décembre 2025
They are always polite
They are always polite, professional and always find the best deals at great prices. After booking our cruise they continue to be helpful with any queries we may have. We have used them for many years and the service they provide remains excellent.
11 décembre 2025
The lady by the name of Kirsty was very…
The lady by the name of Kirsty was very professional and she was absolutely wonderful throughout the process of booking my cruise.
8 décembre 2025
Great service yet again
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances have changed and the original cruise was no longer suitable. Paul worked very hard to move the booking.We have dealt with Paul for many years and find him very helpful,he will always do his best for us and greats us like friends although we have never met him.
3 décembre 2025
Avis spontané
Quick and efficient.
2 décembre 2025
Superb service from Jess G at cruise…
Superb service from Jess G at cruise line , email enquiry acted on swiftly, best possible deal obtained, easy booking process.
Highly recommend this company
21 novembre 2025
Avis spontané
I highly recommend The Cruise Line
I highly recommend The Cruise Line. Paul is excellent - he is knowledgeable, professional and efficient. The whole team are really helpful and know their cruises! They have always got us great prices and handled everything for us really well, even with difficult things like cancellations. Great company. Thank you.
17 novembre 2025
Benedict really gave a personal touch…
Benedict really gave a personal touch and found us the perfect cruise :)
13 novembre 2025
Paul was really helpful and…
Paul was really helpful and knowledgeable with my queries. He made the booking so easy to sort out. Excellent customer service
10 novembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.