When the first camera failed shortly after installation, I reached out to Dash for help. Oliver responded quickly and walked me through several steps to try and resolve the issue to no avail. He then... Voir plus
L'entreprise a répondu
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Had bought a dash cam as an Xmas present. He only got around to connecting now. Sd card wouldn't format. Oliver from customer services was absolutely amazing. After working through different steps as... Voir plus
L'entreprise a répondu
Well I’m not a fan of suction cups I’d much prefer sticky pads, but at this moment it’s still on. Having said that it’s a great bit of kit. Easy to install and seems to work flawlessly, only time wil... Voir plus
It's good to have a paper manual with the product, but it's too small. A printable PDF download option would be better. The manual does not explain all of the setup options (EV etc). Licence plate... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Experience unparalleled safety and security on the road with Dash Vision. Our advanced dashcams offer high-quality video recording, reliable performance, and innovative features. Stay protected and gain peace of mind with Dash Vision's cutting-edge technology for capturing every crucial moment during your journeys.
Coordonnées de contact
124 City Road, EC1V2NX, London, Royaume-Uni
- support@dashvision.co.uk
- dashvision.co.uk
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Dash Cam Apex
Ordered a Dash Cam Apex just before Christmas so was lucky to get a nice extra discount. Delivery was prompt, the product looks to be of good quality and the instructions seem to be clear but not had chance to install it yet so🤞
24 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re pleased to hear you were happy with the prompt delivery, quality of the Dash Cam Apex, and clear instructions. We hope you enjoy using it once installed and look forward to welcoming you back for future orders!
Quick delivery very pleased with the…
Quick delivery very pleased with the product
19 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re pleased to hear you’re happy with the product and that delivery was quick. We look forward to welcoming you back for future orders!
Excellent website with good…
Excellent website with good information. Prompt dispatch and delivery.
22 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re delighted to hear you found the website informative and that dispatch and delivery were prompt. We look forward to welcoming you back for future orders!
Want to return the item I’ve emailed…
Want to return the item I’ve emailed with no reply to me this is poor customer service
30 décembre 2025
Avis spontané
Réponse de Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team once more at support@dashvision.co.uk, we will be more than happy to assist you and provide a suitable resolution.
Quick delivery
Quick delivery, amazing discounted price for two items.
The instructions are not overly comprensive. The menu is touch screen type, if you want to format the SD card the method is not obvious. Touch the menu icon then go to the left side of the screen and scroll down, you will find a lot more options, one of which is format. Delete recordings by choosing Files. Pick a file and touch the delete dustbin. This dash cam is extremely useful for my wife and I as we have several cars and can move it from one to another. The stick on dash cams do not allow this option.
26 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re pleased to hear you’re happy with the quick delivery, price, and versatility of the dash cam. We appreciate your detailed tips on using the touch screen menu—they’ll be helpful to others. We look forward to welcoming you back for future orders!
Excellent product that was just as…
Excellent product that was just as described. Very fast delivery, I’m very happy with my purchase and shopping experience. Thank you.
2 janvier 2026
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re delighted to hear the product met your expectations and that delivery was very fast. We’re glad you’re happy with your purchase and shopping experience. We look forward to welcoming you back for future orders!
Fantastic service Thankyou
Fantastic service Thankyou !
Would definitely order from this company in the future x
2 janvier 2026
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re delighted to hear you enjoyed our service and look forward to welcoming you back for future orders!
Initial problem resolved happy with…
Initial problem resolved happy with product
31 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re pleased to hear your initial problem was resolved and that you’re happy with the product. We look forward to welcoming you back for future orders!
Order process was very easy
Order process was very easy, lots of different items to choose from, parcel was late being delivered and there was a massive issue with the delivery company (ending up in compliants to the delivery company). But Dashvision were able to provide evidence of when the parcel was delivered and to who (just not the address and it wasn't my address). Dash cam is light and easy to use, only thing is there is no play back so we have to get further device to play back the footage. Partner loved it for Xmas present.
10 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re glad to hear you found the ordering process easy and that the dash cam is light and simple to use. We appreciate your patience with the delivery issue and are pleased we could provide the necessary support. We hope you continue to enjoy the dash cam, and we look forward to welcoming you back for future orders!
Excellent product
Extremely helpful when I had an enquiry. Purchased two of these dash cams for my two children's cars and they are brilliant! I am so pleased with my purchase. Would definitely recommend.
27 novembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your wonderful review! We’re delighted to hear our team was helpful and that you’re pleased with the dash cams for your children’s cars. We really appreciate your recommendation and would be happy to welcome you back for future orders!
Got this for our van because it only…
Got this for our van because it only had sensors for reversing. The system was easy plug and play with a little wiring for the reverse camera. I had it fitted within a couple of hours. Instant upgrade to apple play and android. No cutting of wires and simple to install.
30 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your detailed review! We’re glad to hear the system was easy to install, upgraded your van instantly, and worked seamlessly with Apple CarPlay and Android. We’d be happy to welcome you back for future orders!
How can I write a review when I haven’t…
How can I write a review when I haven’t received the goods yet
29 décembre 2025
Avis spontané
Réponse de Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
According to our records, the order has been delivered. However, if you have not received it, please contact our customer support team directly and we will be happy to investigate and provide a suitable resolution.
Réponse de Dashvision
Thank you for your feedback! We’re glad to hear you think it’s a great product. We’d be happy to welcome you back for future orders!
Just received the Dash Vision Pro
Just received the Dash Vision Pro, not yet fitted but looks like a nice piece of kit, unfortunately it didn’t come with a hard wire kit but probably my fault for not looking into it in more detail when I ordered. Delivered late at night so no chance of fitting it in the dark so the proof is in the pudding tomorrow.
28 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your review! We’re glad to hear the Dash Vision Pro looks like a nice piece of kit. We hope fitting it goes smoothly and that it performs well once installed. We’d be happy to welcome you back for future orders!
Not installed yet but seems ok
Not installed yet but seems ok, nice size screen.
28 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your review! We’re glad to hear the screen is a nice size and that everything seems okay so far. We’d be happy to welcome you back for future orders!
Great product
Great product, easy to use, easy to fit, fast delivery, very happy with my purchase
28 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your review! We’re delighted to hear the product is easy to use and fit, arrived quickly, and that you’re very happy with your purchase. We’d be happy to welcome you back for future orders!
Small Claims Court
Order #DV164518419
I purchased a Dashcam Pro and it was faulty out of the box. I agreed to try numerous fixes but none worked and a replacement camera was sent.
The replacement camera was also faulty. After spending days trying numerous fixes, none of which worked, I asked for a full refund. Dash Vision agreed to provide the refund but would not pay for the return postage.
I pointed out that under the Consumer Rights Act 2015 the seller is responsible for paying the costs of return postage for faulty items. The relevant area of the act is Section 20(8).
Dash Vision insisted they wouldn’t pay as it is not in their terms and conditions. I again pointed out that legislation in the UK overrides any terms and conditions a company has and that a company cannot have policies or terms and conditions that are themselves illegal in law.
I have filed a claim with the Small Claims Court to recover the costs of the camera and return postage.
Customers should be aware that it is the legal responsibility of the seller to pay the return postage costs for an item that is faulty. A company cannot use its own terms and conditions to supersede the law.
7 janvier 2026
Avis spontané
Réponse de Dashvision
We’re sorry for the inconvenience you experienced. As per our records, a replacement was arranged and, following this, a full refund was also processed to your satisfaction, so the matter was resolved.
We regret the frustration caused during the process. If you need any further assistance, please don’t hesitate to contact our support team.
My order arrived damaged
My order arrived damaged. Have been sent a replacement
27 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your feedback! We’re glad to hear a replacement has been sent and hope it arrives in perfect condition. We’d be happy to welcome you back for future orders!
Very easy to order
Very easy to order. It was posted out immediately. I ended up buying 3, one for each of my grown up adults. Christmas presents. Everyone was thrilled. Thank you.
10 décembre 2025
Avis spontané
Réponse de Dashvision
Thank you for your lovely review! We’re delighted to hear ordering was easy, delivery was prompt, and that your gifts were so well received. We’d be happy to welcome you back for future orders!
Disappointed
Disappointed! Ordered 10 days before Christmas for next day delivery and was still to wait for it after Christmas ! When inquiring it, been told to sort it out with Amazon costumer service! An absolute joke! Unfortunately I say never again!
26 décembre 2025
Avis spontané
Réponse de Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team once more, we will be more than happy to assist you and provide a suitable resolution.
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