Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Voir plus
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this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Voir plus
Happy to edit previous review After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authe... Voir plus
L'entreprise a répondu
Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️
À propos de l'entreprise
Écrit par l'entreprise
Pre-loved designer without the price tag
Coordonnées de contact
Royaume-Uni
- hello@designerclan.com
- designerclan.com
3,9
Bien
82 avis
Demande des avis aux clients
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A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Jumper is top tier all real and legit…
Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand
Will definitely be returning! Delivery took longer than it should do how ever I'm happy with my order
Matty was quick and efficient in responding
25 février 2026
Avis spontané
No contact order 1992
this is an update from 1 star to 5 star.
as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again.
one small thing is the delivery, could be better but i guess we can all live with that. maybe word it has 1-3 working days once disptached.
happy customer once again anyways
17 février 2026
Avis spontané
Bad Comms
Ordered on Wednesday, order still not dispatched, sent several messages, over email, FB chat and a comment on FB page, with no reply at all. No filling me full of confidence. Totally willing to change my review if somebody bothers to reply
13 février 2026
Avis spontané
Réponse de Designerclan
Hi Paul,
We’re really sorry to hear about your experience and the delay in response at the time.
We can confirm that your return has since been received and a full refund has been processed.
This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention.
If there’s anything further we can assist with, please don’t hesitate to reach out.
Designer Clan
Great product took ages to come tho
2 février 2026
Great Service 10/10👍
26 janvier 2026
Ordered stone island shorts 7 days ago…
Ordered stone island shorts 7 days ago and still they haven't arrived they supposed of been on 24 hr delivery.
Royal mail is not showing any tracking information either.
28 janvier 2026
Réponse de Designerclan
Hi Michael,
We’re sorry for the delay you experienced with your order.
We can confirm that your parcel has now been successfully delivered. Occasionally, tracking updates can take time to appear while the parcel is moving through the network.
We appreciate your patience and apologise for any inconvenience caused.
Designer Clan
Didn’t have the jumper I ordered so was…
Didn’t have the jumper I ordered so was offered money back or different colour still waiting for a answer
11 septembre 2025
Réponse de Designerclan
Hi Paul,
We’re sorry for the delay in getting back to you and for the initial stock issue with your order.
We can confirm that your order has now been successfully delivered.
We appreciate your patience while this was resolved, and we apologise for any inconvenience caused.
If there’s anything further we can help with, please don’t hesitate to reach out.
Designer Clan
Excellent Customer Services
Top customer service, prepared to go the extra mile.
Will become a regular customer now and highly recommend them.
21 janvier 2026
Avis spontané
Great jumper
Great jumper, fantastic customer service, delivery needed to be quicker but Mattys communication was spot on
3 janvier 2026
Avis spontané
Delivered on time and great condition…
Delivered on time and great condition of hoodie
23 décembre 2025
Réponse de Designerclan
Hi Mark,
Thank you for your feedback, and we're really sorry for the initial issues you experienced with your order.
We can see that this has been resolved and the order was successfully delivered. We appreciate your patience while we got this sorted for you.
Designer Clan
Received gds that where not acceptable…
Received gds that where not acceptable return goods with no issues might be ok some people just not me
30 décembre 2025
Réponse de Designerclan
Hi Edward,
Thanks for taking the time to leave feedback, and we’re sorry the items weren’t as expected.
We can confirm we received your return and a full refund was issued to the original payment method, so the matter has now been fully resolved.
We take condition grading seriously and are reviewing this listing internally to ensure our descriptions and checks remain accurate. If you’d like to discuss anything further, please reply to our email and we’ll be happy to help.
Designer Clan
Genuine item but more wear than a 10/10
Genuine item but more wear than a 10/10 as listed. Also smaller fit than newer CP sweatshirts I have
29 décembre 2025
Réponse de Designerclan
Hi Chris,
Thank you for your feedback, we really appreciate you taking the time to share your experience.
We're glad to hear you were happy with the authenticity of the item, but we're sorry to hear it didn't meet expectations in terms of fit and condition.
If there's anything we can help with, please feel free to reach out to us directly.
Designer Clan
Review edit
Happy to edit previous review
After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authenticated.
A bit of a strange first time experience from the company, (communication could’ve been a bit better) but give them the benefit of the doubt and would likely purchase again.
6 janvier 2026
Avis spontané
Réponse de Designerclan
Hi Chris,
We’re sorry for the delay and the frustration caused. We can confirm your order has been dispatched and is currently in Royal Mail’s network. We’re actively chasing this with Royal Mail and have messaged you directly with the tracking details and next steps. If you reply to our message, we’ll keep you updated until this is fully resolved.
Designer Clan
Great service would definitely order…
Great service would definitely order again. Thank you
20 décembre 2025
Avis spontané
I have had a couple items off them and…
I have had a couple items off them and they have been great to deal with be all account. Very happy with the quality and when one item didn’t fit me right they were good at taking it back and giving a prompt refund. Would recommend
16 décembre 2025
Avis spontané
Have used Designer Clan 3 times
Have used Designer Clan 3 times. Two great condition pieces at a price I was happy with.
3rd time I wasn't happy with the sizing, not only did they sort the return out in speedy time, but checked in for feedback. Nothing wrong with the item, just didnt suit me.
A decent company to deal with.
28 novembre 2025
I won’t be using this company ever…
I won’t be using this company ever again. Made an order on the 26th November and still nothing has arrived. Emailed on seller on several occasions, and no reply. Don’t even know if I can get refund as seller hasn’t provided any tracking information either. I would seriously avoid this company
26 novembre 2025
Avis spontané
Réponse de Designerclan
Hi Danny,
We’re sorry to hear you felt this way at the time.
We can confirm that this order was subsequently delivered and later returned to us, with a full refund processed.
We always aim to respond to customer enquiries promptly and resolve any delivery issues as quickly as possible. We’re pleased the matter was brought to a full resolution.
If you would like to discuss anything further, please feel free to contact us directly.
Designer Clan
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