Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Voir plus
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this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Voir plus
Happy to edit previous review After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authe... Voir plus
L'entreprise a répondu
Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️
À propos de l'entreprise
Écrit par l'entreprise
Pre-loved designer without the price tag
Coordonnées de contact
Royaume-Uni
- hello@designerclan.com
- designerclan.com
3,9
Bien
82 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I placed an order a week ago have…
I placed an order a week ago have emailed twice now and got no reply can someone please contact me
27 novembre 2025
Avis spontané
Réponse de Designerclan
Hi Laura,
We’re sorry you initially experienced delays in communication — that’s never the standard we aim for.
We can confirm that your order was successfully delivered shortly after and has since been returned to us, with a full refund processed.
We appreciate your patience while this was resolved and we’re pleased we were able to bring the matter to a complete conclusion. If there’s anything further we can assist with, please feel free to contact us directly.
Designer Clan
Fantastic quality of product and quick…
Fantastic quality of product and quick delivery. Thank you 🙂
21 novembre 2025
Brought a long sleeve polo its come…
Brought a long sleeve polo its come great condition be ordering again 👍
3 octobre 2025
Very helpful in all areas and quality…
Very helpful in all areas and quality goods when arrived
28 octobre 2025
Ordered a reported perfect condition…
Ordered a reported perfect condition Stone Island jumper that when it arrived it was in awful condition. Wrong colour, hole in the back of the jumper, faded at the bottom, bobbles all over and the badge was creased and again bobbled. Sent it back immediately for a refund.
29 octobre 2025
Réponse de Designerclan
Hi Gary,
We’re sorry the item wasn’t as expected. As soon as you got in touch, we provided a return and confirmed a full refund back to the original payment method.
If you’d like us to review anything further, please contact us on the email thread with your order number and we’ll help straight away.
Designer Clan
Another great purchase from these guys…
Another great purchase from these guys with a nice discount aswell... CP tshirt & a Stoney hoodie with probably the world's oldest Stoney badge on it tho 😅
25 octobre 2025
Nothing in stock takes days before they…
Nothing in stock takes days before they reply avoid
24 octobre 2025
Réponse de Designerclan
Hi Mark,
Thanks for taking the time to leave a review. We’re sorry to hear you were disappointed with the experience.
We did respond and offered an alternative when the original item was no longer available, and we’re always happy to help resolve any outstanding concerns. If you’d like to discuss this further, please feel free to contact us directly and we’ll be glad to assist.
Designer Clan
Very helpful in everything
Very helpful in everything, i made a mistake on one of my orders once they amended it straight away for me, can't fault them
22 octobre 2025
You did delivered me two items that…
You did delivered me two items that were supposed to be large. They are very much small large than large items that I have today so the two items were not fit for purpose. I will never be ordering anything from yourselves again. Many thanks Andrew.
22 octobre 2025
Réponse de Designerclan
Hi Andrew,
Thanks for your feedback and we’re sorry to hear the items weren’t right for you.
We’re more than happy to resolve this and can arrange a hassle-free return for a full refund. Please email us with your order number and we’ll get this sorted straight away.
Designer Clan
Time wasters no refund
Ordered and paid for a top .
Watched the listing become unavailable .
Contacted by them days later , sorry out of stock and offered a cheaper worn version .
Chose refund , was told three days maximum . Now messaged me again saying ten more days .
Avoid .
10 octobre 2025
Avis spontané
Réponse de Designerclan
Hi Chris,
We’re really sorry to hear about your experience. As mentioned via email, your order was refunded immediately after your request, and any delay in it appearing in your account was due to standard bank processing times — something that’s unfortunately outside of our control.
We completely understand the frustration this caused and did everything possible to resolve it promptly on our end. If there’s anything further we can do to help, please don’t hesitate to reach out.
Designer Clan
Clothes
The items were packaged well the delivery was fast and the items arrived as portrayed in the photo
24 septembre 2025
Made sure I got the quality goods that…
Made sure I got the quality goods that l paid for , communication was very good and service too
11 septembre 2025
Very helpful
Helpful and personal experience from Matty. Returning customer.
Will be back again soon.
1 septembre 2025
Matty is a pleasure to do business…
Matty is a pleasure to do business with, exceptional product at fantastic prices!
Customer service is a 10 out of 10!
4 septembre 2025
Excellent items
Excellent items, great price. Will definitely be using again. Customer service is fantastic also.
12 septembre 2025
Avis spontané
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