Devon Hampers Avis 

609
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order online and great that you can choose the delivery day. Got this cream tea hamper for my mum on her birthday. She was amazed how delicious it was, just like going into a tea room, i... Voir plus

Noté 5 sur 5 étoiles

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A fantastic company all round! Ordered a delivery, then found out the recipient was away for a fortnight .. panic ensued! In a couple of quick emails, the sales team changed the delivery date and ever... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order online-updated from Devon Hampers re delivery via email which was good…..friends said the Hamper was lovely..thanks

À propos de l'entreprise

  1. Magasin de souvenirs
  2. aussi dans
  3. Boulangerie
  4. Boutique de cadeaux
  5. Crèmerie
  6. Fromagerie
  7. Service de commande de repas en ligne

Écrit par l'entreprise

West Country treats delivered to your door. Devon Hampers has been sharing the best of the West Country since 2014, creating thoughtful food and drink hampers filled with produce from Devon, Cornwall and Somerset. We specialise in gifts that feel personal, generous and rooted in real regional flavour. Our range includes Devon cream teas served the proper Devon way, with cream first, alongside artisan cheeses, chutneys, preserves, biscuits, cakes, chocolates, ciders, ales, wines and other local favourites. We work directly with small producers wherever possible and taste-test products before adding them to our hampers, so every gift reflects the quality and character of the West Country. Customers can choose from our ready-made hampers or create their own for a more personal gift. Whether you are sending a birthday present, thank you gift, thinking-of-you surprise, corporate hamper or a treat for yourself, we make it easy to send something thoughtful. We deliver across mainland UK and offer helpful touches such as chosen delivery dates and personalised gift messages. We are also proud to have received recognition from Taste of the West and Food Drink Devon, including Best Online Retailer awards. Everything we send is chosen with care: simple, memorable gifts packed with food and drink from producers who care about what they make.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

609 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(609)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service!

Excellent customer service!
Through no fault of the company the courier delivered the hamper to the wrong address, i was able to speak to someone personally and a replacement was arranged and sent the same day to arrive the following day.
The recipient was very happy with the hamper and I would definitely order from this company again.

31 mai 2025
Avis spontané
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Réponse de Devon Hampers

Thanks for the great review Sarah. Glad we could sort that out.
Adan

Noté 5 sur 5 étoiles

Great gift for a man!!

I was looking for a get well pick me up for a dear friend who’s male and diabetic. That’s not easy!!
This was perfect!! And he was so pleased with it .. the packaging, the scones, cream and jam were delicious!!
Fab company and I’ll definitely use them again!!

22 mai 2025
Avis spontané
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Réponse de Devon Hampers

We like to make the Blokes happy too!

Adam

Noté 5 sur 5 étoiles

What a find 😀

My sister lives in Manchester, I live in Devon. For her birthday I wanted to give her a little bit of Devon so I was chuffed to bits when I found Devon hampers. You pick your own!!
I ordered lunch for 2 -
Pasties
Scones
Clotted cream
Jam
Tea bags
Fudge
All packed in a beautiful box and delivered to her door on a day of my choosing. I was kept informed of where it was right up until it reached my sister.
Fabulous service & amazing price.
My new go to for all occasions 🤩

13 mai 2025
Avis spontané
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Réponse de Devon Hampers

What a lovely review! Thank you Beverley

Noté 5 sur 5 étoiles

Yummy …

Easy to order with a date that sorted They we’re a gift so did not see them but was told they were yummy.

9 mai 2025
Avis spontané
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Réponse de Devon Hampers

Thank you Brian

Adam

Noté 5 sur 5 étoiles

Fantastic customer service

Cannot fault this company- very long story, but I ordered hamper for friend who was unwell and she had received another cream tea from Cornish company from family and thought my delivery was a scam so turned away delivery - after calling customer services to explain the situation they sent a new order to my friend no questions. Very quick to resolve issue and cannot fault customer services- highly recommend.

12 mai 2025
Avis spontané
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Réponse de Devon Hampers

Thank you Carolyn, I'm pleased we were able to help sort that out. Adam

Noté 5 sur 5 étoiles

Vegan cream tea

Order arrived on requested date, well packed. Enjoyed vegan cream tea and cakes, delicious. Thank you.

2 mai 2025
Avis spontané
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Réponse de Devon Hampers

Thansk for the great review Frank

Noté 1 sur 5 étoiles

Poor Service

I ordered a cream tea for two to be delivered on Wednesday.it was sent on
Tuesday to the courier who delivered
Thursday afternoon the cream was hot and so were the scones after being driven around all day in a hot van not fit to eat I called this morning to advise of the delay and was told I would get a refund for the perishable items and not much help when I wanted a nice surprise
I was told the delay wasn't their fault but why advertise the day of delivery on
the website
I would definitely not ever use again I paid £26.00 to put in the bin I got a refund of £7.70 disappointed as nobody seems to careless

1 mai 2025
Avis spontané
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Réponse de Devon Hampers

Hi Sam,
Thank you for your feedback. We always strive to provide a brilliant experience, and we are disappointed when things go wrong.
We are sorry that our couriers were unable to deliver on the day you requested. Although we make every effort to ensure your order is delivered in perfect condition and on time, occasionally deliveries may be delayed due to conditions beyond our control. We are acutely aware that nearly all of our hampers are gifts and many will be a special occasion.
I can see that we have refunded you the cost of the perishable items in the hamper, as agreed when you called. Once again I am sorry that the delivery was not as expected.

Noté 5 sur 5 étoiles

Reliable Company and Great Product

Have used this company before and find their website easy to use. Plenty of choice of items to send. Gift was much appreciated by my daughter (sent instead of an Easter Egg). Delivery went well and on time too. Many thanks

17 avril 2025
Avis spontané
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Réponse de Devon Hampers

Thank you Judy. We are glad you enjoyed our Easter selection

Adam

Noté 1 sur 5 étoiles

Shocking Delivery- Ordered hamper as present for friends…

Ordered hamper as present for friends and arranged delivery, sat in throughout delivery time and didn't arrive, no message. Eventually next day told it would be delivered later and I sent message asking if it had been kept refrigerated overnight, no answer. Item delivered and driver left on step before running off, so no chance to ask him. Sent a message to hamper company expressing my concern about fresh food not being kept cold, but again, no answer. Very disappointed and not confident about giving it as a present, product looked good but delivery let it down badly.

16 avril 2025
Avis spontané
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Réponse de Devon Hampers

Hi Lorraine, thank you for supplying your order details, and thank you for your review. After your hamper left us I can see tthat there was a failed delivery on the first nominated day, and it was automatically upgraded and delivered before 11am the next day. We do all we can to deliver within 24 hours of dispatch, and our parcels are fully tracked, but sometimes things don’t go to plan.
We enclose a card in all our hampers which explains that the contents are best if consumed within 5 days of dispatch and yours was within that time frame. In practice, hampers going to Scotland often take 2 days and the contents remain delicious.
We can find no record of any correspondence from you prior to this review that would have allowed us to reassure you regarding the freshness of the contents or to rectify the situation you describe. I am sorry you were disappointed on this occasion.

Noté 5 sur 5 étoiles

Absolutely fabulous hamper for my…

Absolutely fabulous hamper for my husband’s birthday! A great taste of home, packaged beautifully, delivered quickly and tasted fabulous!
Thank you!

4 avril 2025
Avis spontané
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Réponse de Devon Hampers

It's great that he still enjoys the Taste of Devon.
Thanks Karen

Noté 5 sur 5 étoiles

Delicious treat

Nicely presented Devon cream tea fresh scones luxury cream and jam, I will order again fir a special birthday later this year. Thank you.

28 mars 2025
Avis spontané
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Réponse de Devon Hampers

Thank you Angela

Adam

Noté 5 sur 5 étoiles

Never disappointed with the quality

I’ve ordered these hampers multiple times before and they are always wonderful and good value for money.

28 mars 2025
Avis spontané
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Réponse de Devon Hampers

A returning customer is the best sort of feedback!
Thank you for all your orders Ella.
Adam

Noté 5 sur 5 étoiles

Gorgeous, tasty cream tea

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said. The scones, warmed in the microwave, we're fabulous and the jam,amazing. And the wicker basket was a lovely touch. Thanks go to Devon Hampers for their understanding and resending of another hamper which was very much appreciated.

1 avril 2025
Avis spontané
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Réponse de Devon Hampers

I am glad we could sort that out and thank you for your understanding.

Adam

Noté 5 sur 5 étoiles

Perfect

Delivered exactly as described and on time! Recipient was delighted!

18 mars 2025
Avis spontané
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Réponse de Devon Hampers

Thank you P.S-M

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