My first box arrived and there was a spillage with the condiments inside the box. Thankfully, other contents were wrapped separately and although messy, was easily fixed with a wipe over. Customer sup... Voir plus
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Amazing range of recipes to choose from. Flexibility of it all is also amazing. Takes out all the guess-work around meal planning, especially if you work full-time and struggle to eat good healthy fo... Voir plus
Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Voir plus
L'entreprise a répondu
Loving Dinnerly. At this stage, I'm certainly saving money. It will be interesting once my discounts are used up as to whether the savings continue. Money aside, the food is delicious and the recipes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.
Coordonnées de contact
190 Bourke Road , 2015, Alexandria, Australie
- (02) 9056 7570
- dinnerly.com.au
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A répondu à 100 % de ses avis négatifs
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Nice choices especially for a…
Nice choices especially for a vegetarian. Vegetables are fresh. Nice spices.
Terrible disappointed in the overall…
Terrible disappointed in the overall experience with Dinnerly. DO NOT RECOMMEND. Made an account and then deactivated it maybe 30 minutes later, thinking that would be the end of it. I was wrong. Dinnerly charged my account $26 for a box that I didn't order.
Anusha with customer service eventually cancelled the box but won't refund my money because I opened a dispute with PayPal over the fraudulent charges.
The box was cancelled so I'm not receiving the service. That means you refund the money Dinnerly!

Réponse de Dinnerly AU
sizes of ingredient items are getting smaller
sizes of ingredient items are getting smaller and smaller over the years I have been using Dinnerly, to the extent that I often now have to top up with ingredients I have had to buy from the supermarket or market. The portion sizes of fish are now so small it has become ridiculous and I am thinking of trying a different meal delivery service. Dinnerly - you need to lift your game.

Réponse de Dinnerly AU
I loved the meals and the easy recipes
I loved the meals and the easy recipes. Taking the thinking out of cooking is a big win! Everthing arrived fresh
So many positives!
There are a lot of things that I like about Dinnerly compared to other meal kits I've tried. The price is good, the recipes are easy and always delicious (we've never not liked one), there are always loads of dishes to chose from and communication from Dinnerly is really good. Couple of things that I'm not so happy with. The freshness of the veggies is not the best. By the end of the week the broccoli and asian greens are looking worse for wear. Also I've experienced a lot of missing items or recipe cards recently. It's not that big of a deal but when you get home from work and just want to cook you sort of just want everything there and ready. For example tonight I realized that no green curry paste had been sent for the green curry- they sent tomato paste instead 🙈. I just improvised with some other sauces but it wasn't the same. That said, any missed ingredient or recipe card is always credited for my next purchase, so that aspect of customer service is excellent.
So a little more care with the packing of boxes wouldn't hurt....
Every week delivery is late
Every week delivery is late! And not just by the time slots! It’s a whole day!
So frustrated at missing a day and then having to go to the supermarket to purchase another 2 meals as when the box does finally get delivered it’s too late for my children to have dinner
Dinnerlys response is to credit $5 and try to speak to delivery driver which I doubt has happened as this is week in week out!
If you want a timely dinner service box look elsewhere

Réponse de Dinnerly AU
Greens were not as fresh as I expected…
Greens were not as fresh as I expected and garlic was soft.
For the cost of four meals for two, quality was not present.
Flavours were great though.

Réponse de Dinnerly AU
delicious easy meals
delicious easy meals, takes the thinking out of dinner.
Short on features big on delivery
Consistent quality and supply of everything necessary. I'd love it if you could just set it fortnightly, which seems like they're just unwilling to but it's alright.
Unprompted review my arse, every week I get a reminder to review!
I do not recomnend them anymore.
Dinnerly has greatly changed over the few years I used them. They definitely increased variety of dishes.
However, they quality of products dropped quite a bit, often sending non-fresh greens, weathered veggies.
The volume of produce in recipes has drastically reduced - early days their meals for two always fed the crowd of four or split the dish in two meals intakes for two. These days they dish for two feeds me once - ALONE.
I gave them feedbacks on multiple occasions - be it inferior quality of ingredients, loss of ingredient or overall negative due to selection of supply. But nothing has improved.
Now, they even send shakshuka ingredients without key product of the dish - THE EGGS!!!
I would definitely not recommend Dinnerly anymore.

Réponse de Dinnerly AU
Love the choices
Love the choices
Only problem I have is ordering in advance as choices made by dinnerly don’t suit my eating plan
2 of 3 meals spoiled no response
Last week (25 Aug) two of three meals spoiled meat in the fridge within 3 days (second time in a month, last time got sick and vet bill $300 for one piece given to my doggy).
No response for 1 week now.
Seeking refund for inedible meals but can’t even get any email response.
Haven’t cancelled yet since I am sure they will not refund me if I do.
Given they are uninterested considering going straight to consumer affairs…any suggestions? The general public needs protection against the poor quality and lack of interest in customer welfare!

Réponse de Dinnerly AU
Grateful for the variety of food delivered to your doorThe variety of food with regular…
The variety of food with regular favorites is good. Easy recipes on the whole. Delivered to door when the delivery company get it correct.
Cancelling dinnerly is like cancelling a gym membership
I joined out of curiosity and then cancelled minutes after realising I wasn't interested. I was still charged for a box of food. Then I was told even though I cancelled my subscription minutes after creating my account that I was still required to email them specifically according that I didn't want the box. Then they proceeded to show me where they hid it in their terms and conditions

Réponse de Dinnerly AU
The easy of it all
The easy of it all, from selection your meals to the arrive at your door. The recipes are quick and easy to follow.
I also like that the calories are worked out for you.
Fresh ingredients easy to follow recipes
I would put a zero if i could
I would put a zero if i could. I have been buying Dinnerly for about 4 years and was generally happy. However last Saturday my delivery was not loaded and the driver told me it would be delivered on the Sunday. It was not. I sent a support enquiry and did not hear back. On Tuesday the box turned but the meat was no longer refrigerated. As we are in winter this can only mean my box has been lying around somewhere for 5 days. This is disgusting customer service and you basically expect people to poison themselves with meat unsuitable for consumption. I will never buy from Dinnerly again and will put in a complain with the consumer watchdog

Réponse de Dinnerly AU
The food has been great
The food has been great. It’s not expensive. We don’t have any leftovers which is great. There has been times we have added a couple of extra things to make the meal a bit larger but most of the time no issues at all love the food so easy to cook doesn’t take much. We are very happy.
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