My first box arrived and there was a spillage with the condiments inside the box. Thankfully, other contents were wrapped separately and although messy, was easily fixed with a wipe over. Customer sup... Voir plus
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Amazing range of recipes to choose from. Flexibility of it all is also amazing. Takes out all the guess-work around meal planning, especially if you work full-time and struggle to eat good healthy fo... Voir plus
Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Voir plus
L'entreprise a répondu
Loving Dinnerly. At this stage, I'm certainly saving money. It will be interesting once my discounts are used up as to whether the savings continue. Money aside, the food is delicious and the recipes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.
Coordonnées de contact
190 Bourke Road , 2015, Alexandria, Australie
- (02) 9056 7570
- dinnerly.com.au
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A répondu à 100 % de ses avis négatifs
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One of the products received was…Damaged.
One of the products received was damaged by the ice packs making the product un-useable. I contacted Dinnerly explaining the situation and they immediately credited my account for the damaged product.
Great product and value
Great product and value. The level of packaging needs to be reduced! sweet chilli sauce, tomato paste, etc. are all pantry essentials and don't need to be included.
Love ordering dinnerly
Love ordering dinnerly. It's made my evenings so much quicker with not having to think about what ingredients I need and plus the hubby even jumps in and helps now with the ease of the recipes on his phone. Love the variety of food options and decent serving sizes.
Twice no delivery, no explanation
We've tried twice to get a box from Dinnerly. The first time it didn't turn up at all, we complained and they blamed their delivery partner, and then didn't give us any explanation.
We tried again to have a box delivered today and it was cancelled without warning or reason. I did receive an email around midday stating that their delivery partner would be ceasing delivery to our region on Saturdays from our next delivery. We've complained and not yet received a response.

Réponse de Dinnerly AU
I love the flavours and variety
I love the flavours and variety.
Meals are healthy, simple, quick and tasty!
Perfect for the mid week meal slump
Theives
Theives, they take money without informing, they change delivery to earlier date on suspension, they drop delivery that wasn't requested and then charged double of what they Said

Réponse de Dinnerly AU
Great prices and meals
Great prices and meals, however customer service aren't very helpful. I've had to complain about almost every box I've received weekly since October 🙄
Recipes are good.
Recipes are good.
Sometimes vegetables could be fresher.
Every once in a while things missing from order....
Over all enjoying the experience of cooking and eating Dinnerly
I bought Dinnerly before Covid and it…
I bought Dinnerly before Covid and it was great. I have just come back to it and the quality is much lower than it used to be. The meals were bland and the quantity was reduced. Before Covid I would have rated 5 stars, now it's a 1.

Réponse de Dinnerly AU
Would not recommend Dinnerly to family and friends!!!
On multiple occasions, I received food that was near its end of life date, my boxes arrived broken and damaged, and somewhere along the way, multiple ice blocks had been broken in my boxes and spoiled some of the fresh goods. Very disappointing

Réponse de Dinnerly AU
Would have given 5 stars if….
I love the menu variations and the simplicity.
However, it is a pity that you do not provide the recipe cards like other companies. This would make life a lot easier! I would also suggest the recipes with Chicken thigh to have option to select chicken breast instead. I’m happy to pay extra for this.
Value for money and little food waste
The range of meal options is large and varied which is great.
Easy to follow instructions with quick preparation and cooking time also ticks the boxes.
On the odd occasion, the quality of the fresh produce is subpar (so far I've only had an issue with tomatoes, everything else has been OK) but this has put me off picking meals with fresh tomato just in case.
I understand that dinnerly is one of the cheaper companies offering this service but a slight increase in the amount of vegetables in some meals would be great.
Overall, I'm happy with the product, it's value for money, actually gets me cooking and I have very little food waste
Worst company to deal with
Worst company to deal with. They sent me meals that I didnt even choose. They charged my card without me even ordering anything. They need your card details before you can see any meals. I was just checking out meals and then they organised to charge me without me accepting any of this. They are a scam and the food was disgusting.

Réponse de Dinnerly AU
Fabulous recipes and good value.
Impressive menu choices
The meal choices were impressive and I have expanded the types of things that we would normally eat. The quantities provided are good and there is always enough for us.
Generally speaking we are happy with…
Generally speaking we are happy with the recipes and variety. However we find there is a lack of green vegetables, and the root veggies (mostly carrots) are terrible by the time we get to them, soft and bendy, after being refrigerated, and being used 2-3 days along from delivery. We value add our own green vegetables but feel that we shouldn't have to do this when we are paying for the meal already, it's additional cost.

Réponse de Dinnerly AU
Check carefully what is in the box
First box delivered: veggies went a bit downhill after two days. Second box: Delivered at neighbours house. Also I have to rush out at dinner prep time for pantry items. Third box: surprise when I started cooking and realised meat for one recipe was never included, off to the shops again. Cancels subscription, with one final delivery to come. Final delivery: two whole ordered items not included (luckily I checked and ticked all off to the order list and recipe card). They refunded those two items, $17. Relieved I checked carefully and didn’t just pack it away.

Réponse de Dinnerly AU
Dinnerly
Great meals - more affordable than their rivals, tasty and nutritious, most of them are easy to prepare with minimal base ingredients needed.
Highly recommended. 👍
We love Dinnerly
Fabulous food delivered promptly.
Fresh crisp ready to cook
The recipes are AWESOME
look forward to future dining with Dinnerly
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