Direct Sports Avis 

1 191
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looking at several sites and speaking to various people . The choice and variety of merchandises was good . Footwear I ordered arrived without any issues . I did have to google on a different footwear... Voir plus

Noté 3 sur 5 étoiles

I never actually received my delivery due to a courier error(apparently) . However it took a month to realise this and didn’t know they had received the stock back then a follow up email for a refund... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Voir plus

Noté 5 sur 5 étoiles

Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Voir plus

À propos de l'entreprise

  1. Terrain de badminton
  2. aussi dans
  3. Club de badminton

Écrit par l'entreprise

Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 191)

206 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very nice products

3 avril 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We appreciate your positive feedback and hope you are happy with your order.
Kind regards,
Direct Badminton

Noté 5 sur 5 étoiles

Always prompt service with an excellent…

Always prompt service with an excellent range of badminton products.easy to navigate website and have used this site for a number of years so can speak from experience.

23 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for leaving us a review. We appreciate all returning customers and are pleased to have met your expectations again. We look forward to your next order with us.
Kind regards,
Direct Badminton

Noté 5 sur 5 étoiles

Great

Great service easy to navigate the website

27 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We are glad you found our website easy to use and hope you are happy with your order.
Kind regards,
Direct Badminton

Noté 5 sur 5 étoiles

Outstanding

The website is easy to navigate and the product are excellent quality and very reasonably priced.

23 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

HI,
Thank you for leaving us a review. We are glad to hear about your all-round positive review and hope you will shop with us again soon.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Delivered next day

Delivered next day, damage free :)
Had my racquet restrung which it looks and feels all good. Will buy from here again.

11 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We are glad to hear you are pleased with your racket, and look forward to your next order with us.
Kind Regards,
Direct Badminton

Noté 1 sur 5 étoiles

Disbelieved, poor customer service

Ordered three items, to which only one was delivered. I rung customer services, who stated they had carried out an investigation and determined that all items were delivered. I told them the bag used could not have fit 3 items in, however I have been made out to be a liar. Will never use again, nor would I recommend to anyone.

9 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your feedback. We are sorry to hear about your experience. It is never our intention to direct blame or accuse our customers of lying, and we hope you can appreciate that we must carry out due diligence and properly investigate these matters. Now that the courier has accepted liability for these missing items, due to the parcel being damaged, we have been able to arrange a replacement.
Kind Regards,
Direct Badminton

Noté 4 sur 5 étoiles

I bought this NCS badminton for a try

I bought this NCS badminton for a try, and found that it is pretty good, traveling very much same as feather shutters and last much longer.
Usually we use 2 Victor Master shutters for one session. The first one NCS lasts for 2 sessions.

8 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. It is great to hear your thoughts on the new Victor NCS Hybrid shuttles! We hope you will place your next order with us soon.
Kind Regards,
Direct Badminton

Noté 1 sur 5 étoiles

i have not got my racket until now

i have not got my racket until now. Royal mail and direct badminton has betrayed me by saying 1 day delivery. so pathetic with delivery system. they come to my place. then i will get a email saying delivery attempted , but no response and will go back for past 1 week

16 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We are sorry to hear that your parcel was delayed with the courier. Unfortunately, delays with Royal Mail are out of our control and so all delivery times shown at checkout are provided as a guide and cannot be guaranteed. We hope that you are happy with your item and will consider us again.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Fast delivery no hassle

Fast delivery no hassle

9 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review, we hope you are pleased with your items and will order with us again soon.
Kind Regards,
Direct Badminton

Noté 4 sur 5 étoiles

Good company spoilt by poor Parcel Force delivery service.

Have used this company before and always found them reliable. Racket delivered eventually though can't endorse Parcel Force delivery service; not the best. So say tried to deliver parcel but no card left to say they had, very iffy.

5 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We are sorry to hear that you experienced some issues with the delivery of your parcel but hope you are pleased with your item.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Reliable

Always a quick dispatch, good return system. I definitely prefer shopping here over other suppliers.

4 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We appreciate all returning customers and it is great to hear you are happy with our level of service. We look forward to your next order with us.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Great racket at a competitive price

My son saved up to buy a badminton racket that was a better quality from his previous ones. He was really pleased with the wide choice available and it arrived promptly. The racket suits him really well (He had it strung to his requirements) and is a great step up from the one he had.

20 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for taking the time to leave us a review. It is great to hear that you are happy with your order and our stringing service. We hope you will shop with us again.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Excellent prices and quick delivery.

Excellent prices and very good and quick delivery. Great that delivery by Royal Mail is an option.
Good choice of equipment.
Will definitely use again.

27 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your great review, we look forward to your next order with us!
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Direct Badminton - First Class Service

Direct Badminton provided an excellent Online Service. The Badminton Shoes purchased are good value for money and delivery time was also very good.

26 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your positive feedback. We are glad to hear you are pleased with your item and that it arrived in good time. We hope you will order with us again soon.
Kind Regards,
Direct Badminton

Noté 1 sur 5 étoiles

Strings broke in 5 days, poor customer service

Ordered the following rackets

Yonex Astrox 99 Play 4U5 Badminton Racket (White Tiger) £ 67.95

Yonex Astrox 88 Play 4U5 Badminton Racket (Black-Silver) £66.95

The former racket’s strings broke within 5 days of light use - I contacted customer service as “all their rackets have a 12 month warranty” but they clearly don’t stand by this as they want me to post it back at my own cost which Royal Mail have quoted £13.79 for, and Direct Badminton will only refund £3.99 postage costs.

Plus, once I send it back, they will take up to 21 days to assess whether their warranty covers this issue of broken strings.

Will definitely not be buying from this company again.

2 mars 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your feedback. Snapped strings do need to be assessed in person in order to determine whether or not there is a manufacturing fault.
We offer a £3.99 contribution towards return postage because this reflects a standard delivery charge. We offer the same amount for all instances to keep the process consistent and fair for all of our customers. While some return methods may cost more, customers are free to choose the courier or service that works best for them.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Would buy again

Excellent product at a very good price. Rapid delivery.

26 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. It is great to hear about your all-round positive experience. We hope you will order with us again.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

Reliable company with great prices!

Want to buy something badminton related - Direct Sports is my second port of call. They may not be linked with BE anymore, but their prices are still cheaper than the company that is linked with BE even with their 5% discount!! 😂
I ordered a racquet and I love it. It turned up in perfect condition.
I've used this company since they were Direct-e-sports and I have no complaints.

19 octobre 2025
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your great review. We appreciated all returning customers and are pleased to have met your expectations again. We look forward to your next order with us.
Kind Regards,
Direct Badminton

Noté 5 sur 5 étoiles

A large range of products

A large range of products with a speedy delivery service.

26 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your positive review. We hope you are pleased with your items, and will shop with us again soon.
Kind Regards,
Direct Badminton

Noté 4 sur 5 étoiles

Ordered one size too small

Ordered one size too small, and they exchanged both top and bottom to one size up quickly and easily.

Just wish returns were free like most places!

18 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for your review. We are pleased to hear that you found our returns process simple and quick. We hope you are pleased with your new items. We are constantly reviewing our policies and continue to work to stay in line with our competitors.
Kind Regards,
Direct Badminton

Noté 4 sur 5 étoiles

Need better packing

Everything went well but my racket was received hanging out of the box (handle first) no bubble rap or anything similar to protect it. A bit more tap on the box and the handle wouldn't of come out the corner. That is the only bad thing to say, the postage was on time and the racket is amazing! thank you.

18 février 2026
Avis spontané
Logo de Direct Sports

Réponse de Direct Sports

Hi,
Thank you for taking the time to leave us a review. We are pleased that you are happy with your item and are sorry to hear that your item arrived this way. We will pass this feedback on to our warehouse team and hope you will shop with us again.
Kind Regards,
Direct Badminton

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