DLG Auto Services - Aldershot Avis 

403
TrustScore 4.5 sur 5

4,5

Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very friendly team. It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt. My car looks as good as new and they cleaned it inside and o... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile

Écrit par l'entreprise

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Coordonnées de contact

  • Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Royaume-Uni

  • 0345 3015087

4,5

Excellent

TrustScore 4.5 sur 5

403 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,5

Tous les avis

(403)

414 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

My car was involved in a car accident…

My car was involved in a car accident and it was pretty smashed in but they manage to save it and fix it and now it looks brand new. They were very kind and contacted me as soon as my car was finished and organised for it to be delivered back to me. Great service

16 avril 2024
Noté 5 sur 5 étoiles

Accident damage

Great service. From collecting my car to returning it. More importantly the repair and level of finish is excellent.
Communication was good I was kept informed and up to date regularly

Thank you

16 avril 2024
Noté 4 sur 5 étoiles

Great customer service, fantastic repairs.

Great customer service, great communication, would have given 5 stars but l had to contact DLG to find out when my vehicle would be returned as their vehicle tracking system was not working ( and still isn’t). Told it would be ready but it wasn’t completed until the following day after l had terminated the hire of the replacement vehicle. Overall very satisfied with the repairs though. Would never have known my car was damaged.

10 avril 2024
Noté 5 sur 5 étoiles

Excellent Repairs and Customer Service

DLG completed the body work on our Mazda, the whole team are very efficient and helpful. The job itself was carried out to a extremely high standard and we were kept updated throughout the whole process. We are very pleased with the work carried out. Thank you.

25 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

DLG Performance is way above the norm in this sector

Following an insuraance claim DLG were excellent. Wrote to me advising process, picked up my car from20 miles away - very professional pick up team. Wrote to me advising all the listed issues on the Computer - this was totally unexpected and of great use to me. They sent me the computer printout ! WOW. They obtained a very scarce part brand new OEM and fitted it in quick time. Kept me posted all the way. Asked if i wanted anything else doing, Delivered my car back on time to me with notice and again a very professional delivery team. As the retired Senior manager of a Global IT Company I have to give credit where it is due and I would award DLG 100/100 and I had never heard of them before this repair but i will use them again privately. Ps I was a BSI trained Company auditor and praise is not issued unless fully deserved

26 mars 2024

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