Really pleased with the service from Guy. He was genuinely helpful and made the whole process of purchasing my business card machine really straightforward. He took the time to explain everything... Voir plus
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Really helpful service from DNA Payments. I spoke with Doug, who was extremely friendly, professional and helpful throughout the call. He took the time to listen to my Questions, explained everythin... Voir plus
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Nicola, the inital rep that cane in had a lobely manner and was well informed helping me make the decision to move. Then both representatives were great during set up. Dougie and Leah were both polite... Voir plus
L'entreprise a répondu
We purchased a new DNA payment machine for my wifes business and Guy Dore talked us through setting up the machine, he was very thorough and couldn't have done more to make sure we were satisfied with... Voir plus
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À propos de l'entreprise
À propos de DNA Payments
Écrit par l'entreprise
Pioneering payment solutions powering businesses to thrive
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
Coordonnées de contact
10 Lower Grosvenor Place,, SW1W 0EN, London, Royaume-Uni
- 0208 102 8100
- support@dnapaymentsgroup.com
- dnapayments.com
4,9
Excellent
2 k avis
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Doug was very helpful with the setting…
Doug was very helpful with the setting up of the terminal and associated items
17 août 2026
Réponse de DNA Payments
Hi Rose
That's great news, and thanks very much for letting us know about Doug! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Signed up
Signed up. A day later machine had arrived and Dougie got us up and running in minutes!! Excellent service no problems.
13 août 2026
Réponse de DNA Payments
Hi
That's great news, and thanks very much for letting us know about Dougie! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Othman
That's great news, and thanks very much for letting us know about Doug! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Excellent Company
Excellent Company
Tremendous set up and follow up , Ricky made the experience so easy with great rates and quality card machine.
Been dealing with DNA for over two years now , easy to get hold of and quick response , would 100% recommend them if your contemplating getting a card machine, having previously struggled to find a decent supplier.
12 août 2026
Avis spontané
Réponse de DNA Payments
Hi Nigel
That's great news, and thanks very much for letting us know about Ricky! We're delighted to have helped you. Thanks again for such positive feedback on the experience you have had!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
DNA always make everything so easy
DNA always make everything very simple and easy. The team at DNA are always so lovely and very helpful
12 août 2026
Réponse de DNA Payments
Hi
That's great news, and thanks very much for letting us know! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very helpfull this morning in issung a…
Very helpfull this morning in issung a credit.
Thank you
12 août 2026
Avis spontané
Réponse de DNA Payments
Hi Vicky
That's great news, and thanks very much for letting us know about how helpful our team has been.
We're delighted to have helped you with your query. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Fantastic Service
Excellent service from start to finish,
setting up the account was an easy process with Nicola, and then setting the machine up with Guy,was really easy and the service given to make sure we were happy and shown everything we needed to know was fantastic. Highly recommend
10 août 2026
Réponse de DNA Payments
Hi Richard
That's great news, and thanks very much for letting us know about the excellent customer service from Guy & Nicola.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Excellent Customer Service
So far my experience has been excellent from Rocky and Amina. Smooth, easy efficient...all the things that I look for in customer service, and getting harder to find, so well done, and thank you.
10 août 2026
Réponse de DNA Payments
Hi Mark
That's great news, and thanks very much for letting us know about the excellent customer service from Rocky & Amina.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Paula dealt with matter efficiently and…
Paula dealt with matter efficiently and in a polite manner very helpful and first class service thank you
7 août 2026
Avis spontané
Réponse de DNA Payments
Hi Mr Hammerton
That's great news, and thanks very much for letting us know about the first class service from Paula.
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Smooth process setting up
Smooth process setting up. Great service from all the team at DNA
7 août 2026
Réponse de DNA Payments
Hi SRK Joinery Ltd
That's great news, and thanks very much for letting us know about how great the service from our team has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
I had a great experience with DNA payments
I had a great experience setting up my new card machine with DNA Payments. Andy was super helpful throughout the whole process and made sure everything is correct .
23 août 2025
Avis spontané
Réponse de DNA Payments
Hi John
That's great news, and thanks very much for letting us know about how super helpful Andy has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Great communication
Great communication
Rocky has been great at keeping me up to date with things and once we received the card machines someone called straight away to get them set up.
All set up now so fingers crossed this continues and we have a good experience with DNA.
6 août 2026
Réponse de DNA Payments
Hi Lisa
That's great news, and thanks very much for letting us know about how good at communicating with you Rocky has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
doug was very helpful and very easy to…
doug was very helpful and very easy to talk to setting up my machine
6 août 2026
Réponse de DNA Payments
Hi Daniel,
That's great news, and thanks very much for letting us know about how helpful Doug has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Andrew
That's great news, and thanks very much for letting us know about Douglas! We're delighted to have helped you with your terminal set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Andy talked me through the terminal and…
Andy talked me through the terminal and how to use it, very easily navigated with the instructions provided, also did the same with app! Great customer service would definitely recommend
5 août 2026
Réponse de DNA Payments
Hi Sammy
That's great news, and thanks very much for letting us know about Andy! We're delighted to have helped you with your terminal set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very easy process to set up
The terminals came largely set up - SIM card in, linked to bank account etc. I was then talked through the final process of set up, which was very easy.
4 août 2026
Réponse de DNA Payments
Hi Claire
That's great news, and thanks very much for letting us know about how easy it was to set your card machines up! We're delighted to have helped you.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
I had an issue that needed resolving…
I had an issue that needed resolving urgently, spoke to Ibrahim today who not only fixed the issue fast, but did so in a friendly but professional manner. Excellent customer service
3 août 2026
Avis spontané
Réponse de DNA Payments
Hi Martyn
That's great news, and thanks very much for letting us know about how helpful Ibrahim has been.
We're delighted to have helped you with your query. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Abbas
That's great news, and thanks very much for letting us know about Andy! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very good as always
1 août 2026
Réponse de DNA Payments
Hi Roy
That's great news, and thanks for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Guy & Samina are give a Best service &…
Guy & Samina are give a Best service & very help full
31 juillet 2026
Réponse de DNA Payments
Hi Muthiah,
That's great news, and thanks very much for letting us know about Guy & Samina and the best customer service they provided.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
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