Really pleased with the service from Guy. He was genuinely helpful and made the whole process of purchasing my business card machine really straightforward. He took the time to explain everything... Voir plus
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Really helpful service from DNA Payments. I spoke with Doug, who was extremely friendly, professional and helpful throughout the call. He took the time to listen to my Questions, explained everythin... Voir plus
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Nicola, the inital rep that cane in had a lobely manner and was well informed helping me make the decision to move. Then both representatives were great during set up. Dougie and Leah were both polite... Voir plus
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We purchased a new DNA payment machine for my wifes business and Guy Dore talked us through setting up the machine, he was very thorough and couldn't have done more to make sure we were satisfied with... Voir plus
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À propos de l'entreprise
À propos de DNA Payments
Écrit par l'entreprise
Pioneering payment solutions powering businesses to thrive
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
Coordonnées de contact
10 Lower Grosvenor Place,, SW1W 0EN, London, Royaume-Uni
- 0208 102 8100
- support@dnapaymentsgroup.com
- dnapayments.com
4,9
Excellent
2 k avis
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Guy & Samina are give a Best service &…
Guy & Samina are give a Best service & very help full
31 juillet 2026
Réponse de DNA Payments
Hi Muthiah,
That's great news, and thanks very much for letting us know about Guy & Samina and the best customer service they provided.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Mohammed
That's great news, and thanks very much for letting us know about how helpful our team has been.
We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
She's make sure you understand perfectly she never miss any detail to give it to you
If I'm not wrong, she's name Amina best customer service
28 juillet 2026
Réponse de DNA Payments
Hi Karwan,
That's great news, and thanks very much for letting us know about Amina and the good customer service she provided.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi EIGHT ACRE LAKE LTD,
That's great news, and thanks very much for letting us know about how helpful and patient Paula & Rocky have been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
It was very reassuring to have guidance…
It was very reassuring to have guidance from Ibrahim regarding using a personal hotspot to take card payments via my terminal. For someone like myself who is not too confident with continually updating technology, the emailed guidelines will be very useful. Well done DNA for providing help via a phone call and Ibrahim for his understanding and patience.
30 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Mrs lngram,
That's great news, and thanks very much for letting us know about how helpful Ibrahim has been.
We're delighted to have helped you with your enquiry. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Christopher
That's great news, and thanks very much for such positive feedback!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Exceeded my expectations
I had an excellent experience with DNA Payments from start to finish.
A special thank you to Joanne, who made the application process straightforward and stress-free, and to Douglas, who was fantastic during the setup and installation. Both were professional, efficient, and incredibly helpful, making what could have been a complicated process feel simple and seamless.
From submitting my application to having everything installed in less than 48 hours was genuinely impressive. The level of service and communication throughout exceeded my expectations.
I wouldn't hesitate to recommend DNA Payments to anyone looking for a reliable payment provider with outstanding customer service. Thank you to Joanne, Douglas, and the team for such a smooth experience!
29 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Kate
That's great news, and thanks very much for letting us know about Joanne & Douglas ! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
The Guy and samina had helped me to…
The Guy and samina had helped me to sort out the technical issue within 24 hrs putting through the customer service . Satisfied.
28 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Jigna,
That's great news, and thanks very much for letting us know about Guy & Samina! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Friendly and helpful service provided…
Friendly and helpful service provided by Guy. He got our card machines set up quickly and answered any questions we had. Would definitely recommend DNA payments.
27 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi David
That's great news, and thanks very much for letting us know about the friendly and helpful service received from Guy.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Ali
That's great news, and thanks very much for letting us know about the excellent service provided by our team.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Our experience with DNA Payments has…
Our experience with DNA Payments has been fantastic from start to finish. The onboarding process was smooth, and the service has been reliable.
A special thank you to Amina and Jamie for their exceptional support. They were professional, friendly, and always available to help with any questions, making the whole process simple and stress-free.
We’re very happy with DNA Payments and would highly recommend them to any business looking for a dependable payment provider. Thank you, Amina and Jamie, for your excellent customer service!
6 juillet 2026
Réponse de DNA Payments
Hi Arash
That's great news, and thanks very much for letting us know about how professional and friendly Amina and Jamie have been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
CARLIE
Carlie was absolutely fantastic, consistently delivering exactly what was needed, when it was needed. Her communication was incredibly helpful and always spot-on. I wholeheartedly recommend her! Thank you, Carlie! 🙏🏼
22 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Mobile Tyre Buddy
That's great news, and thanks very much for letting us know about how helpful Carlie has been.
We're delighted to have helped you with your pay by link set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Great customer service
I had a great experience setting up my new card machine with DNA Payments. Andy was super helpful throughout the whole process and made sure everything was set up correctly and working as it should. He was friendly, helpful and made the whole process really straightforward. Great customer service and a very smooth experience. Thank you, Andy! 😊
21 juillet 2026
Réponse de DNA Payments
Hi Veronika
That's great news, and thanks very much for letting us know about how helpful Andy has been.
We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com.
We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very easy and quick set
Very easy and quick set, great guidance from Paula & Samina and we was up and running in less than 10mins.
20 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Gary
That's great news, and thanks very much for letting us know about the great guidance Paula & Samina provided. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
DNA PAYMENT SET UP
ANDY WAS EXCELLENT HELPING ME SET UP MY NEW TERMINAL.
MANY THANKS REGARDS CRAIG
20 juillet 2026
Réponse de DNA Payments
Hi Craig
That's great news, and thanks very much for letting us know about how excellent Andy was. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Superb
Superb.
Our business has worked with countless payment processors over the previous 15 years. None of them come close to DNA Payments. The onboarding process is so efficient, effective, and straightforward.
I'm very pleased with our decision to join them as they are head and shoulders above some other well-known and very big processors.
20 juillet 2026
Réponse de DNA Payments
Hi Ali
That's great news, and thanks very much for letting us know about how efficient, effective, and straightforward our systems are. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Guy helped me really well sorting the…
Guy helped me really well sorting the issues with the terminal
20 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Shagun
That's great news, and thanks very much for letting us know about how friendly Guy is. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Setup
Dougie at dnapayments took me through the setup. Clear, precise, friendly. All good. Thumbs up.
20 juillet 2026
Réponse de DNA Payments
Hi Richard
That's great news, and thanks very much for letting us know about how friendly Dougie is. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Lester
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
I cannot praise enough the person who…
I cannot praise enough the person who helped me through the step by step process of setting everything up. Guy(that’s his name), took it above and beyond and had a tremendous amount of patience with me. Cannot call myself a very technical person 🤭
16 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Auto Market Place
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
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