Really pleased with the service from Guy. He was genuinely helpful and made the whole process of purchasing my business card machine really straightforward. He took the time to explain everything... Voir plus
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Lisez les avis des autres
We needed an additional card machine and I am grateful for a quick response and service from DNA payments. Samina and Guy , both were amazing in the support they provided to ensure the whole process... Voir plus
L'entreprise a répondu
Really helpful service from DNA Payments. I spoke with Doug, who was extremely friendly, professional and helpful throughout the call. He took the time to listen to my Questions, explained everythin... Voir plus
L'entreprise a répondu
Nicola, the inital rep that cane in had a lobely manner and was well informed helping me make the decision to move. Then both representatives were great during set up. Dougie and Leah were both polite... Voir plus
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À propos de l'entreprise
À propos de DNA Payments
Écrit par l'entreprise
Pioneering payment solutions powering businesses to thrive
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
Coordonnées de contact
10 Lower Grosvenor Place,, SW1W 0EN, London, Royaume-Uni
- 0208 102 8100
- support@dnapaymentsgroup.com
- dnapayments.com
4,9
Excellent
2 k avis
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Réponse de DNA Payments
Hi Lester
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
I cannot praise enough the person who…
I cannot praise enough the person who helped me through the step by step process of setting everything up. Guy(that’s his name), took it above and beyond and had a tremendous amount of patience with me. Cannot call myself a very technical person 🤭
16 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Auto Market Place
That's great news, and thanks very much for letting us know about Guy. We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Carlie was most helpful
Carlie was most helpful. She understood the issue and was very accommodating. She acted with real impetus and efficiency, which we were most grateful for. The service really stood out. Thank you, Carlie!
16 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Arthur
That's great news, and thanks very much for letting us know about Carlie! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Easy set up
Guy kept me well informed and was great to get everything set up so easily with any questions I had answered
15 juillet 2026
Réponse de DNA Payments
Hi Wilkie
That's great news, and thanks very much for letting us know about Guy We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Really well treated and the information…
Really well treated and the information was really straightforward and really easy to understand
15 juillet 2026
Réponse de DNA Payments
Hi Derek
That's great news, and thanks very much for letting us know! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Good service given by Guy and Rocky
Good service given by Guy and Rocky. Would recommend
15 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Tejal
That's great news, and thanks very much for letting us know about Guy & Rocky! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Andy was brilliant
Andy was brilliant. He talked me through the set up process and how to use and navigate the device.
He made it so simple and easy to follow.
7 juillet 2026
Réponse de DNA Payments
Hi Peter
That's great news, and thanks very much for letting us know about Andy! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Spoke to Guy Dore who was very friendly…
Spoke to Guy Dore who was very friendly and who kept me informed constantly about delivery of product, he was very easy to speak to and gave clear instructions during the set up process
13 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Katherine
That's great news, and thanks very much for letting us know about Guy! We're delighted to have helped you with your setup. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Sian
That's great news, and thanks very much for letting us know about Guy! We're delighted to have helped you. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Réponse de DNA Payments
Hi Bilal,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about how helpful our team are.
We are delighted to have helped you with your new card machine setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Fantastic customer centric service!
DNA have been great for me, they've been really responsive to every query I've had, they've always been on the phone whenever I've had questions or queries and the service has been fantastic, especially Chris who I've been dealing with, would highly recommend them!
13 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Laurence,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about the responsive customer service received from Chris and the team. We are delighted to have helped you with your new payment setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Provides good service.Sales person Kay…
Provides good service.Sales person Kay is very helpful and the advisor GUY at telephone service is very knowledgeable both are doing great job and providing best customer service.
13 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Lahori Feast,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about the good customer service received from Kay and Guy. We are delighted to have helped you with your new card machine setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Excellent experience from beginning to end
Really smooth and simple experience from beginning to end. Joanne was great at explaining the contract and charges and helping me through the sign-up process. The card reader was dispatched quickly and arrived when they said it would, and I was kept updated all the way through the process.
Paula was then super helpful at getting me onboarded and giving me a tutorial on how to use the terminal.
Great teamwork all round and couldn't be happier with the service from DNA. The card reader is also a decent bit of kit, so 10 out of 10!
10 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi James,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about the smooth and simple customer service received from Joanne and Paula. We are delighted to have helped you with your new card machine setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Thank you verymuch ella.you are very…
Thank you verymuch ella.you are very helpful.Dna payments is best.l recommend it to any one.
Thanks for your help.
11 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Miah,
That's great news, and thanks very much for letting us know about how helpful Ella was! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Jack couldn't have been more helpful.
Jack couldn't have been more helpful.
Problem solved with ease
Thank you Jack
10 juillet 2026
Avis spontané
Réponse de DNA Payments
Hi Peter,
That's great news, and thanks very much for letting us know about how helpful Jack was! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Thank you so much for helping me im…
Thank you so much for helping me im forgot he is name the gentleman appreciate it ✍🏼😊
8 juillet 2026
Réponse de DNA Payments
Hi Adam,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about how helpful one of our team has been.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very easy
Very easy, quick and efficient set up from Doug who talked through the set up process would highly recommend and also great customer service!
8 juillet 2026
Réponse de DNA Payments
Hi Mick,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about the quick and efficient customer service received from Doug.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Excellent service
Called tonight and spoke to Jamie regarding a problem with our handset not charging. He checked everything remotely and arranged for a new battery to be sent. Great service and communication without any hassle whatsoever. Jamie was a pleasure to deal with. Thanks
7 juillet 2026
Avis spontané
Réponse de DNA Payments
Good morning,
That's great news, and thanks very much for letting us know about the great service provided by Jamie! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
very simple to use great…
very simple to use great portal,expertly explained by Douglas who was a real pleasure to deal with.
7 juillet 2026
Réponse de DNA Payments
Hi Allan,
That's great news, and thanks very much for taking the time to leave us a review and for letting us know about the helpful customer service received from Douglas.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Professional, Helpful & Knowledgable
Was visited by James to see what he could offer in terms of switching provider. He was professional, helpful and knowledgable.
After signing up I was contacted by Guy on the activations team who talked me through the setup of all my terminals/platforms. Again, Guy was prefessional, patient, helpful and knowledgable
1 juillet 2026
Réponse de DNA Payments
Hi House Of Argyll
That's great news, and thanks very much for letting us know about the helpful and patient customer service from Guy and James! We're delighted to have helped you with your card machine setup.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
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