Doxie Avis 136

We ordered the Doxie Walk Harness in what we thought was the correct size. After trying the harness, we discovered it was too big. We wrote to customer service and they agreed to send a replacement harness at no cost. Have not received replacement yet, but it is on the way. I give them 5 stars for their quick responses to our emails.

I received my matching set of red harness/leash/poop bag. The poop bag is a complete different color than the leash and harness. I emailed them and they advised there was nothing they could do. Customer service could use some work and I don't recommend spending the money on a this "matching" set.

Although the first jacket didn't fit correctly they were able to replace with a different size. This fits perfectly and being of great quality it will last for years.

The dimensions were off and I have been unable to connect with anyone. They are made in Asia and take an extreme amount of time to arrive. The website says it doesn’t exist. They are expensive and I would not ever purchase from this company.

Excellent and personable customer service. Got my snow boot replacements speedily despite coming all the way from China! Can’t wait to use them in the winter! My sausage dog loves his harness also.

I put in an order on 03/05/26. Today is 04/16/26 and I still have no package. I had no idea this item shipped from China when I ordered. If I had known I would have never purchased from them

You stated this is an American made product. SHIPPING FROM CHINA!
PISSED NEW CUSTOMER

I ordered two harnesses for my dogs. They arrived in a reasonable time but too large. When I called to exchange I wS treated with excellent customer support. They quickly agreed to send two of the right size. I will be a repeat customer.

I purchased the Doxie backpack which despite the tight closure, the little guy escaped. The quality of the product was decent, but question whether suitable for this breed. Contacted customer service which has thus far been outstanding. They are trying to make this right. Incredibly responsive. For this reason, I give them 5 stars. Product not so much - gravity doesn't work in this case.

Great communication with the company via email. Make sure you size up or even better, email them your dogs sizes to ask them what size you should get before you purchase because they definitely run very small, however the items are good quality and the company are great at communicating. First time around the sweater I bought was too small (I ordered XS; based on my dogs typical sizing) it was way too small but they sent out a free replacement as an apology after asking for my dogs measurements (they send out a M)

I love the quality of the products I've received and that means a lot! The one time I picked the wrong size, I contacted them and they reached back out that same day and made it right. I definitely recommend this company!!

Doxie.US customer service is GREAT! We ended up getting the wrong raincoat size for our little guy but Sharif was a huge help and offered a free replacement. shipping did take a while but other than that no other issues

I’m very pleased with Doxie.us, especially with the dachshund sponge ramp! My 15 yr old Goober runs up & down so easily* Thank you for making this especially for Doxies! Sharif is so helpful with everything to make sure all my questions are answered, being very thoughtful with customer service.

Bought an item based on my dogs actual measurements. What they sent was way too small. Then they recommended a size to me and sent another one. It was way too big my dog couldn’t even walk in it. Now they refuse to fix their mistake. Don’t waste your time or money on this company. Customer service is terrible, and the clothes are cheap and won’t last… if they fit.

Do not do business with this company. they say on their web page they offer refunds if there are sizing issues. Well i have 2 coats that do not fit. So i go on to start the refund and it only offers an exchange OR an in house gift card. I have stopped filling out the return form and have emailed them to see what their response is going to be. If they will not give me a refund for the 2 coats i cannot use (the sizing is way off) then i will be calling the CC company and getting the charge removed.

Ordered a sweater WITH SLEEVES for my dog. They sent the wrong sweater. It was the same color but had a different braided pattern and had NO SLEEVES. It was also too small because their size chart is off. I spoke with customer service and sent them the picture they showed on the site of the sweater I had purchased- WITH SLEEVES. They informed me they will resent the proper sweater in the proper size for a ONE TIME FREE REPLACEMENT... a few months from the initial purchase date, it is now warm outside, I finally got the replacement sweater... it is wrong AGAIN. They basically sent the incorrect sleeveless sweater in the proper size, now.

Their site says they will provide refunds but fail to inform you that the price to send the product back to CHINA in order to get the refund is the customer's responsibility and is far more expensive.

Needless to say. I do NOT recommend buying from here. I would put zero stars if I could.

The return/refund policy is ridiculous. Stay away from this company! Wish I read the reviews before wasting my money.

The first harness I purchased did not fit my Dachshund. The customer service representative kindly replaced it with a new one.

**Review for DOXIE Dachshund Winter Coats**
When it comes to finding the perfect winter coat for your beloved dachshund, look no further than DOXIE! I recently purchased one of their coats, and I can confidently say that it surpasses all expectations. Here are a few reasons why I believe DOXIE coats are the best of the best:
**1. Exceptional Quality:** These coats are incredibly well-made, featuring durable materials that can withstand the elements while keeping your pup warm and cozy. The craftsmanship is evident, from the stitching to the thoughtful design elements.
**2. Perfect Fit:** DOXIE coats are tailored specifically for dachshunds, ensuring a snug and comfortable fit for our unique little friends. No more worrying about oversized or improperly fitting coats—these are designed with our dachshunds in mind!
**3. Stylish Design:** Not only are these coats functional, but they are also stylish. The variety of colors and patterns available allows your dachshund to strut their stuff with confidence, turning heads during winter walks.
**4. Affordable Price:** Given the quality and fit, the price point of DOXIE coats is more than reasonable. You’re not just paying for a coat; you’re investing in your dog’s comfort and style during the chilly season.
**5. Better Than the Competition:** Having tried other brands in the past, I can honestly say that DOXIE coats are unmatched. They stand head and shoulders above other options, providing a combination of quality, comfort, and style that is hard to beat.
In conclusion, if you want to keep your dachshund warm, stylish, and comfortable this winter, you absolutely need to invest in a DOXIE coat. Your furry friend deserves the best, and DOXIE delivers in every aspect. I highly recommend these coats—your dachshund will thank you!

I purchased three of these coats as well… Jon Sears

Amazing company! I ordered the wrong size for my dachshund and their customer service was quick to respond to my email. They offered me a free size exchange and sent me confirmation of the new order on the way. Excited for the new gear and would definitely recommend this site!