Not worth the frustration. They say to communicate with them through their app but the never respond. Also very slow shipping. I just wanted to make sure they remembered to order a new mask like we di... Voir plus
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Receiving and using the test was extremely easy, even sending the test pod back was easy. Brandi was so very nice! She explained everything so that I understood, then she went over my results and... Voir plus
L'entreprise a répondu
This process has been so simple and efficient. As an RN, this is important for patients in general! My provider is fantastic, demonstrates caring and did a great job explain my results and ensuring my... Voir plus
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The device is simple to use and doesn’t interrupt your ability to sleep. Beth, my sleep consultant, conducted a very thorough and thoughtful session reviewing my results. She explained very clinica... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.
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4,3
Excellent
275 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Ashley is a wonderful person and very…
Ashley is a wonderful person and very intelligent. Insightful and helpful with teaching me what I need to succeed. Very supportive.
20 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear Tiffany, thank you for taking the time to share this, it means a lot to us. We’re so glad to hear that Ashley made you feel supported, and we’ll be sure to pass along your kind words to her because we know they'll make her day! Here’s to better sleep!
Réponse de Dreem Health Sleep Clinic
Hi there, thank you for the kind words! We're so happy that we could make your experience both helpful and welcoming. All the best. - The Dreem Health Team
Simple easy process all done from home !
Simple easy process all done from home !
20 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Ronnie, we appreciate you taking the time to leave a review. Our team is committed to making sleep care simple, and we're glad your experience reflected that!
Wonderful experience
Everybody in this group were helpful and easy to work with. Very happy with every aspect of this experience. Quick, resourceful and professional.
12 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Wow, thanks Deb! We really appreciate your kind words, and we're so glad that you've felt supported while working with us. Wishing you many nights of restful sleep very soon. - The Dreem Health Team
Dr Rogerson is awesome
Everything went smooth Dr Rogerson is awesome and explains everything that makes you understand easily.
19 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Raheem, we’re happy to hear that our team's walk-through of your sleep test results gave you a better understanding of you sleep health. Making sure our patients feel confident moving forward in their treatment is always our top priority. - Thank you for trusting us with your care, it means the world to us. - The Dreem Health Team
Great support
I love the convenience of the at home sleep test. Tiffany was so thoughtful and caring during the entire process. I appreciate all of the help and support given.
19 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear Kailee, thanks for sharing your appreciation. It’s wonderful to hear that you had a great experience with our home sleep test and working with Tiffany. Our priority is to make understanding sleep struggles as simple as possible, and we’re so glad your experience reflected that. All the best! - The Dreem Health Team
Really easy service to use
Really easy service to use, but the communication and response time is a bit lacking.
12 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Andrew, thanks for sharing your experience with us; we're glad that our process felt simple and easy to navigate. We’re always looking for ways to improve, and your feedback about our communication is helpful as we continue to do that. We’re grateful to be part of your sleep health journey and look forward to continuing to support you. - The Dreem Health Team
I am so grateful that I found this and…
I am so grateful that I found this and found out I had severe sleep apnea I can't wait for this to change my life everyone was wonderful and very educational about everything. I recommend them 100% over and over again
18 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Amber, thanks for the wonderful feedback! We’re so glad the details from your sleep test were meaningful and gave you a clearer picture of your sleep health. We’re grateful to be part of your journey and look forward to continuing to support you.
The test was easy and the provider set…
The test was easy and the provider set up a call to review the test. She was very thorough and answered all my questions. I’m so glad I did this
17 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Jerrie, we’re happy to hear that the walk-through of your sleep test results was helpful. Making sure our patients fully understand their diagnosis and feel confident moving forward in their treatment is always our goal. Here for you anytime!
Easy to use
I had seen this product advertised on instagram. I was having issues with staying asleep for a month and I couldn’t figure out what the problem was. I signed up, had my consultation and wore the device for 3 night. I could barely feel the device on my chin, I just felt the band aide. Then I had an another consultation after and I was surprised to find out I have moderate to severe sleep apnea.
31 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Thanks for sharing your appreciation, Sarah! It’s wonderful to hear that you had an easy experience with our sleep device. Our priority is to make understanding sleep struggles as simple as possible, and we’re so glad your experience reflected that. All the best!
Overall terrible experience
Overall terrible experience, I have been waiting for over a month for ANY type of customer service in order to get my prescribed device and Dreem Help's score is 2 people that promised a callback and never did, one person that answered the phone and lied, (told me I would get my device within 10 days), and 1 agent disconnecting while trying to understand why I have to work with the manufacturer to get my insurance to approve a device they prescribed. When I get a prescription for antibiotics it's not my responsibility to contact the drug manufacturer and dilly around with my insurance. If I didn't already have sleepless nights this company would have given me them. This org is a startup with its CS hat on backwards, blaming the customer for things that are ultimately their resposibility.
Stay far far away.
Update, note they've responded with a canned "thank you for letting us help resolve this issue", they didn't resolve anything, perfect example of someone not paying attention to their customers, is this a company you want to trust with your health and insurance?
10 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear James, thank you for taking the time to share this with us. We aim to always provide supportive and responsive care for our patients throughout their sleep health journey, and we appreciate you bringing this experience forward. We're very glad that we could help resolve this and are here if you need additional support.
Better Nights has not heard from you…
Better Nights has not heard from you about a new order. How do I get this information along with a new order completed so I can get a new Cpap machine as mine has met its life expectancy pls help. Karen Brousseau
27 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Karen, thank you for reaching out about this! We shared an update and are available at (650) 761-4056 or hello@dreemhealth.com if you have any additional questions. - The Dreem Health Team
Great experience
Great experience, kind, timely, and thorough, I could not ask for more. Thank you!
3 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Wow, this absolutely made our day, Chase! We know how difficult it can be to get the care needed to address sleep struggles, so we're very glad we were able to make the process smooth and enjoyable for you. Here for you anytime!
They told me I had sleep apnea but the…
They told me I had sleep apnea but the wrong one for my insurance. I’m still suffering, they did nothing for me and didn’t give me anything I could do to help
28 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear Ben, thank you for taking the time to share this with us. We aim to always provide a supportive experience for our patients throughout their sleep health journey, and we appreciate you bringing this forward. We’re here and happy to help at hello@dreemhealth.com so that any concerns can be addressed privately. - The Dreem Health Team
Normally experience is great
Normally experience is great. Most recent appointment determined that we need to try a different full face mask. It doesn’t harm the eyes so much and a prescription for the new mask was promised with a request to follow up if we didn’t hear about the prescription soon so it is six days later and cannot contact the Sleep doctor effectively
29 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi James, thank you for sharing this with us. We're very sorry that you experienced a delay, and our team has shared an update with you. We appreciate your patience and look forward to continuing to support you. - The Dreem Health Team
Worth a shot!
Ended up rescheduled but have had decent experiences. Was told they would share my sleep test results not sure if that’s an email or their app. Excited to have been seen faster than my local provider was able to see me.
3 août 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear Adam, we're so happy to have the opportunity to support you during your sleep health journey! Our patients can view their sleep test results in our Dreem Health app and also request to have them emailed by contacting us at (650) 761-4056 or hello@dreemhealth.com. All the best. - The Dreem Health Team
Understanding is important to me
Everything was explained before and after the at home sleep study.
Waiting to hear from Nationwide about the C-PAP, looking forward to getting started
28 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
We agree, Ellen! It's key that patients participating in any kind of sleep study have a solid understanding of both the process and their results. This way, they can confidently move forward through their treatment. We're so glad you had a positive experience at our clinic, and we look forward to continuing to support you throughout your sleep health journey.
Kaitlyn Peters was awesome
Kaitlyn Peters was awesome! She was knowledgeable, thorough and gave great insight into my sleep issue.
28 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Dear Brian, we're so happy to hear that meeting with Kaitlyn helped you gain a better understanding of what's going on with your sleep struggles. We're always here if you need any additional support! - The Dreem Health Team
From skeptical to diagnosed — smooth experience
I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with the difference between ENTs, sleep therapists, etc.
I was a bit skeptical at first but the sleep study was pretty easy and can be done at home. The appointments are very easy to schedule. Also my sleep provider, Pam Dhillon, was great and explained and helped ease my concerns. I now finally have a diagnosis. I have mild obstructive sleep apnea but also got a few treatment options so I'm very optimistic and happy with the experience.
28 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
Hi Allan, thank you for your kind review! We really appreciate you sharing your sleep health journey with us, and we're so glad that we were able to help you get the answers you deserve after many years. Thank you for trusting us with your care, and we look forward to continuing to support you.
The entire process was a piece of cake
The entire process was a piece of cake. The video conferences and the sleep test were quick, thorough, and easy. My nurse practitioner, Kaitlyn is professional and a pleasure.
30 juillet 2026
Avis spontané
Réponse de Dreem Health Sleep Clinic
That's fantastic, Adam! We're so glad your experience went so smoothly and that Kaitlyn helped provide the support and answers you were looking for. We're always here if you need help with the next steps of your sleep health journey. - The Dreem Health Team
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