Cirkul Avis 

5 004
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I made an order on July 31. Have not received it. Contacted them on Sept 1. They were supposed to send out a replacement order. It is September 20th, still nothing. Absolutely ridiculous. Will not ord... Voir plus

Noté 5 sur 5 étoiles

I used to drink a disgusting amount of soda. I had been eyeing Cirkul for months and finally decided to make the move. It is no exaggeration to say my life changed with that single purchase. I went fr... Voir plus

Noté 5 sur 5 étoiles

Been drinking anything but water all my life we been only pespi for 7 years now I switched to cirkul in 3 day been 3 weeks ill never look back

Noté 5 sur 5 étoiles

I love and appreciate Cirkul. My name is Kerri and I have gastroperisis, however it is spelled. My food and it's nutrients stop digesting after a certain amount of time (likely 3-4 hours after I have... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(5 004)

230 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Quality has suffered

I have been a customer for several years and the quality has decreased in the past year-or-so. I have a subscription and have found that the strength of the flavors have suffered. Five years ago, one Cirkul "pod" lasted for at least 44 ounces. For the last several months, a good percentage of the flavor of my "pods" NEVER HAVE FLAVOR. I am disappointed in the decrease in the quality and I think that I am now going to cancel my subscription.

9 février 2026
Avis spontané
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Réponse de Cirkul

Hey Julie,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!

Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.

You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.

Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.

Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.

Best,
Cirkul Team

Noté 1 sur 5 étoiles

Poison

Cirkuls customer service is as terrible as their flavor pods are for you. I purchased straight from their website it’s not just Walmart selling bad product. I’ve had pods with no flavor chemically tasting pods they are not sealed properly and ingredients are terrible for you. I tried to get refunded for the ones with no flavor and they refused. Said they don’t offer refunds even though their website clearly stated within 30 days or whatever when I was within the timeframe. Don’t waste your money go with hint water it tastes better and is better for you.

6 février 2026
Avis spontané
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Réponse de Cirkul

Hey Misty,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

Thank you for your feedback, we wish you all the best.

Best,
Cirkul Team

Noté 1 sur 5 étoiles

I keep asking for my subscription to be…

I keep asking for my subscription to be canceled, but I keep getting charged monthly. I need it to be canceled. I do not want it anymore. I have tried literally every flavor and I don’t like any of them.

30 janvier 2026
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Réponse de Cirkul

Hi Katie,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com, chat with us on our website.

As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.
We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.

Best,
Cirkul Team

Noté 5 sur 5 étoiles

I’ve loved my Cirkul bottle

I’ve loved my Cirkul bottle, and I’m still using it almost a year later. It took a while to find my favorite flavors, but now I’ve got 8 or so on rotation.

22 janvier 2026
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Réponse de Cirkul

Hey Michael,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 1 sur 5 étoiles

DO NOT BUY

If you live outside the US then DO NOT BUY. The store shelves are stacked with these bottles but nowhere does it say that you need to purchase the flavored cartridges separately and the checkout at Walmart never mentioned it. You are supposed to read their minds!! And they don’t ship the cartridges overseas so you would be wasting your money. I have checked on Amazon and they are no longer available so now I’m stuck with these useless bottles. If I could give no stars I would.
Recommend you get owala drink bottles instead.

1 décembre 2025
Avis spontané
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Réponse de Cirkul

Hey Temu,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

Thank you for your feedback, we wish you all the best.

Best,
Cirkul Team

Noté 4 sur 5 étoiles

I enjoyed the drinks but the cost got…

I enjoyed the drinks but the cost got too much.

6 mai 2025
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Réponse de Cirkul

Hey Felicia,

Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 3 sur 5 étoiles

My first experience with Cirkul

I was gifted a Cirkul 40 ounce cup and 2 flavors by my boss. I loved it so much, I went home that night and bought cups for each of my 2 sons, and my husband, plus nearly $200 in cartridges. My first shipment of cartridges, in fact the first cartridge I opened was papaya. I was very excited to try this, thinking back to the old days when one of my favorite drinks was Veryfine Papaya Punch. The cartridge was leaking, sticky, smelled rotten like stinky cheese, and had a dark smudge on the bottom that looked like a fingerprint. Yuck! I wrote to Cirkul who responded basically sorry about the leak, we’ll replace the flavor plus 1 free. Before I could respond to that email, I had gone through maybe 3 other cartridges and then opened Lychee Lemonade. I was in absolute disbelief to find a very dark, long, thick black hair embedded under the sip part. I was so grossed out, I could barely eat dinner! Their customer service phone number always stated closed, so I replied to my first email and received an answer basically stating “Sorry about the leak”, not even acknowledging the thick, black hair! To some this may sound like a setup, but I would stake my life on this being true! This happened and I was disgusted! I could barely eat dinner that night, I was so grossed out! I promptly opened the rest of my cartridges before emailing them, and no other real issues (a couple orange specs on one that I rinsed off), but I have so many questions with possibly a fingerprint on one, and a hair on another! In the end, the two absolutely disgusting cartridges will be replaced with one free flavor (I think… I haven’t heard back again). I’m quite disturbed, and will be checking all future cartridges closely, especially for my 9 year old! I think they have quick and responsive customer service, but I’m just so bothered by these 2 bad cartridges in my very first shipment ever. I’m saving the bad cartridges in case they are needed for any inspections or investigations in the future… I know it won’t come down to this, but I would let them test that hair against mine and everyone close to me! This isn’t even taking into consideration the 3 or 4 cartridges that didn’t even work right. I don’t know how they work, but I tried MANY online suggestions with no success.

11 janvier 2026
Avis spontané
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Réponse de Cirkul

Hey Candy,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.

Best,
Cirkul Team

Noté 1 sur 5 étoiles

I left a review before but now

I left a review before but now, they won’t stop contacting me. Be careful starting a subscription here. They have to have the last word in. They are now on a block list.

15 janvier 2026
Avis spontané
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Réponse de Cirkul

Hey Summer,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.

Best,
Cirkul Team

Noté 5 sur 5 étoiles

Cirkul is such an amazing product

Cirkul is such an amazing product! My love of Cirkul has been strong since day one lol The mass flow of them suddenly coming more often and in much larger quantities started probably with my triplets..ALL TEENS AND ALL BOYS started playing sports at school. They all wanted water bottles to refill and drink to compare how much water they drank. When they heard about your “water bottles” they were instantly hooked! They all have their favourite's( the refreshers and the teas), I pretty sure you’ve got customers for life here lol 😂!!!

13 mai 2025
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Réponse de Cirkul

Hey Megan,

Thank you for sharing your review. THIS is what we love to hear! 🫶

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Noté 5 sur 5 étoiles

Excellent product

Helpful representative. Very knowledgeable about product

22 mars 2025
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Réponse de Cirkul

Hey Tony,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 1 sur 5 étoiles

Cirkul is no more - out of business as far as I can tell.

Now that Cirkul is going out of business or already closed up I am rating it based on my most recent experiences. It started out fine enough and orders were smooth and customer service was good. However, recently all of that is gone. Customer service no longer even exists with the company. The phone number no longer works (you get a recording saying the company is closed during business hours). Emails go unanswered, chat function on website is gone.
I tried last Sunday to do my monthly order and it will not process unless you order maximum. I tried to order 5 sips instead of 7 willing to pay shipping and it would not let me, however when I put in 7 sips it would let me check out. I don't do auto subscribe.
The company is completely inactive at this point.
I'm going back to plain water. I don't do those Mio things or whatever although they are less expensive because they last longer, but not when one is drinking 64 ounces per day.

Cirkul order direct is severely screwed up. The algorithm is messed up for sure. I went in and ordered $15 of flavors and it said "free shipping" when the free shipping threshold is $25. First it would not even let me order less than $26 worth, now it doesn't calculate shipping. So I did not complete the order because it means I likely will not even receive product. Still very much behaving like they are going out of business. The whole thing has become nothing but a grift attempt. They no longer have employees. The "Cirkul Team" is the owner or whatever trying to seem legit and hang on. I enjoyed Cirkul while it was legit, but I would highly recommend against trying to order direct unless you want to lose your money or just donate to the owner or something. They have a few flavors in some stores, but it is last of inventory it seems as the stores around me that were carrying them, no longer do (I asked).

10 janvier 2026
Avis spontané
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Réponse de Cirkul

Hey Eric,

Thank you for your Trustpilot review! We are sorry to hear that you are having trouble placing an order and apologize for any inconvenience.

If you are still having trouble, I'd recommend switching to a different browser/device. Some browsers (like DuckDuckGo or an Incognito window) can block important information from your account and cause loading issues.

If this does not fix the issue at hand, please send us an email to help@drinkcirkul.com and our team would be happy to help you get this all sorted out.

Best,
Cirkul Team

Noté 5 sur 5 étoiles

GREAT JOB

GREAT JOB, CIRKUL! 👏💧
Love the Cirkul cups! I’ve bought four already, and the variety pack of flavors is a win.

1 février 2025
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Réponse de Cirkul

Hi Mary!

Thank you for sharing your review. You can never go wrong with multiple Cirkul Bottles! 😉

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Noté 5 sur 5 étoiles

Great product, worth trying!

I first tried this from Walmart and ended up loving it. So I went to the website and ordered more. They didn't have the original bottle I wanted, but compensated me with an even better one. Plus some extra flavors for being patient. They really took care of me. Would recommend this product to anyone.

5 janvier 2026
Avis spontané
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Réponse de Cirkul

Hi Christopher,

Thank you for sharing your review. THIS is what we love to hear! 🫶

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Noté 4 sur 5 étoiles

Honest review from a non water drinker!

Knowing I don't like water that much but I really need to drink it, my daughter purchased me a set with 2 cartridges. I was excited and shocked at the same time! I've been drinking 2-3 bottles a day, which is great for me. The only issue is that it says it can use 6 bottles of water per cartridge but I've been getting 4 bottles with my setting at the #4. I'm still not upset about that because it is helping me drink more water. I'm waiting for more cartridges but I also heard you can get them from Walmart! This is a great item and I recommend it!

27 décembre 2025
Avis spontané
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Réponse de Cirkul

Hey ROC Ruiz,

Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

Noté 2 sur 5 étoiles

Cheap bottle, broke the same day i got it!

I loved cirkul water bottles. i got one for Christmas and i was so excited and happy. I dropped it ONE TIME on accident and now my lid wont close. Its like a $30 water bottles why did it break so easily??? Now i have to buy another one that’s ridiculous. I had it for ONE day. ONE. Why is the latch on it so cheap? 2 stars though because it helps my water intake, and the bottle was cute. But cmon, for the price u think they would make it a little more durable. I cannot drop $30 on this bottle. Especially after I spent a lot of money on the cartridges.

1 janvier 2026
Avis spontané
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Réponse de Cirkul

Hi Amalia,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.

Best,
Cirkul Team

Noté 4 sur 5 étoiles

Cirkul

The concept of the water bottle is so cool like what do you mean its just plain water but it tastes AMAZING!!! I got the starter kit and it came with fruit punch and mixed berry and they tasted amazing. But it did have one flaw I would put the taste to 3 but the flavor would be concentrated to 5! But I did fix it.

24 décembre 2025
Avis spontané
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Réponse de Cirkul

Hi Amelia,

Thank you for sharing your review.

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 5 sur 5 étoiles

I forgot to put my email on my order…

I forgot to put my email on my order for the tracking info but the Cirkul team was able to find it quickly and their email team responded within 24 hours of my email.

18 décembre 2025
Avis spontané
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Réponse de Cirkul

Hi Kainan,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 5 sur 5 étoiles

I like the deals

I like the deals

7 mars 2025
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Réponse de Cirkul

Hi Sean,

Thank you for sharing your review. Love it!

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating! 💙

Noté 1 sur 5 étoiles

I did 2 orders hours apart with…

I did 2 orders hours apart with delivery date being the same day for both orders. Only the 2nd order has shown up. I have tried to call and I get a recording saying they are closed and to email them. I have sent emails with the tracking only showing a label has been created on Dec 1st today is Dec 11th was supposed to be here Dec 5-8. I just want it shipped or a refund!!

12/11 - emailed me back and they are reshipping my order. Fingers crossed it gets here before Christmas

25 novembre 2025
Avis spontané
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Réponse de Cirkul

Hi Virginia,

Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.

If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.

Best,
Cirkul Team

Noté 5 sur 5 étoiles

The package was delivered on time and…

The package was delivered on time and was in tact.

24 octobre 2025
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Réponse de Cirkul

Hi Veronica,

Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙

Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.

Happy Hydrating!

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