Dylanstephenpens Avis 

438
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just purchased a leather pouch for a rollerball pen purchased earlier in the year. Once again a first class service with speedy delivery and the pouch was well wrapped. Probably the lowest value item... Voir plus

Noté 5 sur 5 étoiles

Great experience doing business with Steve. Got a very swift offer and an excellent price for my pen, money paid into my account the day he received the item. Would highly recommend.

Noté 5 sur 5 étoiles

Would thoroughly recommend. 5 star service from start to finish. Steve was so efficient and helpful - totally trustworthy. So easy to send and sell my ones with him. Very prompt payment and responses... Voir plus

Noté 5 sur 5 étoiles

I had a very positive experience selling my pen with Dylan Stephen Pens. I sent a few photos via WhatsApp and received an immediate valuation, which I felt was very fair. I then sent the pen by Spec... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux
  2. aussi dans
  3. Boutique d'objets à collectionner

Écrit par l'entreprise

We buy and sell luxury new and pre owned pens. To sell your pen call 07717753065


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

438 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(438)

69 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service and communication.

Brilliant service and communication.
I had Mont Blanc pens to sell and found Dylan Stephen on line. From first contact through WhatsApp it took 2 days to deliver the pens and receive the payment into my bank. Very clear process and instructions from Steve.
Highly recommend.

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I really liked dealing with Steve at…

I really liked dealing with Steve at DylanStephen. Very straightforward, easy to deal with, told me what he was interested in and not interested in, gave me a price and then paid the money into my account the same morning that he received the pen. I wish that more people were this straightforward and efficient!

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Trusty Service

Quick, easy and friendly service from start to finish, Quick communication on what’s app with all clear instructions given, pen sent via royal mail special delivery and received by Steve the next day, payment made within hours. Thank you so much, it’s not often you receive good service these days.

16 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Great selection of pens, and excellent service. Had an issue with my second order, and Stephen was incredibly helpful in getting it addressed and sorted. Highly recommended.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I enquired about a Conway Stewart pen I…

I enquired about a Conway Stewart pen I had for sale and received a Very swift response after filling in the contact form. An offer was made and I accepted and instructed on the safest option of posting. The money arrived straight in my bank upon delivery of the item
Would definitely recommend using this buyer!
One very happy customer..

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service start to finish

Prompt communication, a fair price offered, clear instructions, prompt payment. I did look at selling my pen on eBay or similar, and maybe I could have got a little more for it. I opted to try Dylan Stephen Pens as it might be easier and it was a great choice. I sent the pen via Special Delivery and the money was in my account this morning. I'm really happy with the whole process.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional experience

Exceptional experience. Excellent communication, very fast shipping, prompt responses, and very helpful in resolving any issues. I will purchase from this seller again in the future.

11 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Prompt service and true to word

Prompt service and true to word, offer made within a short time from sending pictures. An acceptable offer was made . From sending pictures to receipt of payment was 2 days. Very satisfied with service and recommend this firm.

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good company to deal with

Very good company to deal with, good communication and a simple process, that Steve guided me through. Payment received very promptly. I reached out to two other businesses, but these were far and away the best.

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Montegrappa

Excellent and detailed work by Stephen so I would highly recommend his business. A good sense of humour too, making business a pleasure.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

This is a fantastic company…

This is a fantastic company to do business with. Responses from Steve were superquick and for selling my pen it was a smooth and easy process. Payment was made to bank account immediately and overall I rate this company 5*plus.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Extremely easy transaction WhatsApp Steve on Sunday afternoon had a reply within a hour, posted the pen on Monday, he received it on Tuesday and had the money within an hour of him receiving it. Highly recommended!!!!

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

After a bad experience with this individual

After a bad experience with this individual i would be very wary trading with this company as he made a promise not to sell my goods after promising to return them refused his refund by a secure method and went on to sell my property none the less. Sadly there was no trust on his part. He has refused to resolve the matter amicably

Edit

Unfortunately the sellers response is not completely factual

He offered a price which he insisted was fair. Unfortunately other dealers offered a more reasonable offer. I contacted the owner to pull him on this and he refused to correct his offer. He then listed thenpen and the case on his website at grossly inflated prices.

He then offered to delist the goods and return the goods but refused to accept his immediate refund by either paypal protected or via card payment to protect me should the goods not be returned or returned not as described on the advice of trading standards. He also promised he would not sell the goods but two days later he relisted them and sold them proving that t would be unlikely he would keep his word. He didnt have my consent to sell my property but he sold them nonetheless

9 février 2026
Avis spontané
Logo de Dylanstephenpens

Réponse de Dylanstephenpens

Sorry to hear this
However not factual or true
Here are the true facts
Customer contacted me wanting to sell a Montblanc pen and a leather pen Pouch
We made the customer a offer they accepted this offer
The customer then sent the item to me. We received them and I paid then paid the customer the agreed amount with hours of receiving.
The customer then emailed me to thank me
Two days later we listed these items on our website. The customer contacted me again very angry because we had listed them at a higher price than we had bought them for.
I explained this was normal business practice
He did not seem to be able to grasp that that is how business works and we have to make a small margin on goods we buy.
The customer insisted we pay more money
I refused to send more money as we had an agreement and as a goodwill gesture I offered to return the items to him, however explained that as we had already paid by bank transfer the customer would be required to refund the payment before I returned them.
The customer refused to refund this payment
So we had no option left other than to sell the items we had bought.
We paid the agreed amount promptly and offered to refund, however we never received the bank transfer refund ourselves
Our extensive excellent feedback from our many other happy customers gives a true reflection of our business ethos

Noté 5 sur 5 étoiles

Great Experience

Received a really good offer, sent the pens off recorded delivery and got paid the day they arrived.

You may be concerned about sending something valuable off without being paid, but not not worry, this is a great, honest and reliable business, would highly recommend them

9 avril 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus