Just purchased a leather pouch for a rollerball pen purchased earlier in the year. Once again a first class service with speedy delivery and the pouch was well wrapped. Probably the lowest value item... Voir plus
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Great experience doing business with Steve. Got a very swift offer and an excellent price for my pen, money paid into my account the day he received the item. Would highly recommend.
Would thoroughly recommend. 5 star service from start to finish. Steve was so efficient and helpful - totally trustworthy. So easy to send and sell my ones with him. Very prompt payment and responses... Voir plus
I had a very positive experience selling my pen with Dylan Stephen Pens. I sent a few photos via WhatsApp and received an immediate valuation, which I felt was very fair. I then sent the pen by Spec... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We buy and sell luxury new and pre owned pens. To sell your pen call 07717753065
Coordonnées de contact
61 Grove Close Thulston Derby , De723ey , Derby , Royaume-Uni
- 07717753065
- Info@dylanstephenpens.co.uk
- dylanstephenpens.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Brilliant service and communication.
Brilliant service and communication.
I had Mont Blanc pens to sell and found Dylan Stephen on line. From first contact through WhatsApp it took 2 days to deliver the pens and receive the payment into my bank. Very clear process and instructions from Steve.
Highly recommend.
I really liked dealing with Steve at…
I really liked dealing with Steve at DylanStephen. Very straightforward, easy to deal with, told me what he was interested in and not interested in, gave me a price and then paid the money into my account the same morning that he received the pen. I wish that more people were this straightforward and efficient!
Trusty Service
Quick, easy and friendly service from start to finish, Quick communication on what’s app with all clear instructions given, pen sent via royal mail special delivery and received by Steve the next day, payment made within hours. Thank you so much, it’s not often you receive good service these days.
Excellent service
Great selection of pens, and excellent service. Had an issue with my second order, and Stephen was incredibly helpful in getting it addressed and sorted. Highly recommended.
I enquired about a Conway Stewart pen I…
I enquired about a Conway Stewart pen I had for sale and received a Very swift response after filling in the contact form. An offer was made and I accepted and instructed on the safest option of posting. The money arrived straight in my bank upon delivery of the item
Would definitely recommend using this buyer!
One very happy customer..
Great service start to finish
Prompt communication, a fair price offered, clear instructions, prompt payment. I did look at selling my pen on eBay or similar, and maybe I could have got a little more for it. I opted to try Dylan Stephen Pens as it might be easier and it was a great choice. I sent the pen via Special Delivery and the money was in my account this morning. I'm really happy with the whole process.
Exceptional experience
Exceptional experience. Excellent communication, very fast shipping, prompt responses, and very helpful in resolving any issues. I will purchase from this seller again in the future.
Excellent service from Dylan
Excellent service from Dylan. Sent the pens and received money same day. Pleasure to do business with.
Very prompt and efficient service from…
Very prompt and efficient service from start to finish,Steve J was very helpful and payment was prompt,would highly recommend them,regards,Paul.
A very nice person to deal with
A very nice person to deal with - 100% trustworthy
This is the third time that I have sold…
This is the third time that I have sold pens to Dylan Stephen and, as previously, everything has gone perfectly. Very courteous and efficient. Fair price offered and immediate payment. Many thanks!
Prompt service and true to word
Prompt service and true to word, offer made within a short time from sending pictures. An acceptable offer was made . From sending pictures to receipt of payment was 2 days. Very satisfied with service and recommend this firm.
Very good company to deal with
Very good company to deal with, good communication and a simple process, that Steve guided me through. Payment received very promptly. I reached out to two other businesses, but these were far and away the best.
Montegrappa
Excellent and detailed work by Stephen so I would highly recommend his business. A good sense of humour too, making business a pleasure.
This is a fantastic company…
This is a fantastic company to do business with. Responses from Steve were superquick and for selling my pen it was a smooth and easy process. Payment was made to bank account immediately and overall I rate this company 5*plus.
Excellent service
Extremely easy transaction WhatsApp Steve on Sunday afternoon had a reply within a hour, posted the pen on Monday, he received it on Tuesday and had the money within an hour of him receiving it. Highly recommended!!!!
Professional
Good afternoon,
Fantastic professional service provided.
Greatly recommend.
Superb response and communication
Superb response and communication! Payment went straight through!
After a bad experience with this individual
After a bad experience with this individual i would be very wary trading with this company as he made a promise not to sell my goods after promising to return them refused his refund by a secure method and went on to sell my property none the less. Sadly there was no trust on his part. He has refused to resolve the matter amicably
Edit
Unfortunately the sellers response is not completely factual
He offered a price which he insisted was fair. Unfortunately other dealers offered a more reasonable offer. I contacted the owner to pull him on this and he refused to correct his offer. He then listed thenpen and the case on his website at grossly inflated prices.
He then offered to delist the goods and return the goods but refused to accept his immediate refund by either paypal protected or via card payment to protect me should the goods not be returned or returned not as described on the advice of trading standards. He also promised he would not sell the goods but two days later he relisted them and sold them proving that t would be unlikely he would keep his word. He didnt have my consent to sell my property but he sold them nonetheless

Réponse de Dylanstephenpens
Great Experience
Received a really good offer, sent the pens off recorded delivery and got paid the day they arrived.
You may be concerned about sending something valuable off without being paid, but not not worry, this is a great, honest and reliable business, would highly recommend them
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