Excellent customer service from Callum. Was very polite, very helpful and kept me updated throughout the process until we got the card machine delivered. Was very helpful when the machine arrived and... Voir plus
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Lisez les avis des autres
Happy with sales and onboarding, no pressure at all. Tristan made it clear and communicated well about the card machine offer and no stress on pushing the sale at all. Loved the support from Callum, a... Voir plus
Hi, I just wanted to say thank you to the whole EasyPay team. We had a bit of a change of heart because the terminals weren't quite right for what we needed for our mobile maintenance workers. We kn... Voir plus
L'entreprise a répondu
A lady called Megan rang me to set up my new machine for my business and she was so patient and helpful and I'm so grateful. An absolute fantastic polite lady ❤️
À propos de l'entreprise
Écrit par l'entreprise
About Easipay Easipay is a Lancashire-based company dedicated to making business life easier. We’re your one-stop shop for essential services that save you time and money. From card payment solutions with the latest POS systems and premium smart terminals to online payment options, we’ve got your transactions covered. But we don’t stop at payments. Easipay connects you to the UK’s biggest suppliers for energy, water, broadband, business funding, and waste management - all at preferential rates. With personal, dedicated account management, we take care of the details so you can focus on running and growing your business. Our mission is simple: streamline your operations, reduce costs, and support you every step of the way. Trusted by businesses across the UK, Easipay combines local expertise with national reach to deliver solutions that work.
Coordonnées de contact
Royaume-Uni
- easi-pay.co.uk
4,7
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Really poor experience
Really poor experience. Quoted fees. Started using the terminal and found extra miscellaneous deductions.. When I complained it was ignored.
21 juillet 2026
Avis spontané
Very easy process to set us overall
Very easy process to set us overall. Everyone was very helpful and the service is great. Teagan talked me through the whole set up process over the phone and answered all of my questions. I haven’t had any issues since so all good!
21 juillet 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for the great 5 star review ! We're glad you were happy with the service and Teigan was able to assist with the set up. Teigan is thankful for her review.
-Louise
Jamie was really helpful in getting me…
Jamie was really helpful in getting me set up nice and easy process as it should be.
20 juillet 2026
Avis spontané
Réponse de Easipay
Hello Curtis
Thank you for the 5 star review ! We're glad the process was nice and easy and that Jamie was able to assist with it. Jamie is thankful for his review.
-Louise
Amazing experience dealing with Geoff…
Amazing experience dealing with Geoff and Declan setting up the contactless machines both were so easy to chat with and explained everything clearly. 5 ***** from me would highly recommend
18 juillet 2026
Avis spontané
Réponse de Easipay
Hello Lisa
Thank you for the great 5 stars ! We're glad that both Geoff and Declan were able to assist through the whole process and could answer anything asked. They're both thankful for the review.
-Louise
Réponse de Easipay
Hello
Thank you for the review. The feedback is greatly appreciated.
-Louise
Declan’s was incredibly helpful he…
Declan’s was incredibly helpful he talked me through setting up the card machines with no problems he was helpful he was patient it was a brilliant experience
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Debbie
Thank you for the 5 star review ! We're glad that Declan was able to assist and make the experience stress free. Declan is thankful for his review.
-Louise
Very helpful and spoke me through all…
Very helpful and spoke me through all of the steps in detail. Very understanding and kind
17 juillet 2026
Avis spontané
Réponse de Easipay
Hello Demi
Thank you for the review ! The feedback is appreciated and we're glad the agent was able to assist.
-Louise
Easipay Customer Service
Declan was very friendly, explained instructions well making it easy to setup my new device.
17 juillet 2026
Avis spontané
Réponse de Easipay
Hello Lennon
Thank you for the great 5 star review ! Declan is very thankful for his review and we're happy that he was able to assist and make the set up easy.
-Louise
Amazing!!
Could not fault their service!! They have excellent customer service ensuring you receive exactly what you need. I spoke to Callum who helped me by explaining every step of receiving my card reader, setting it up and receiving Klarna Payments. I Highly recommend this company between the low rates, excellent customer service and fast payments.
17 juillet 2026
Avis spontané
Réponse de Easipay
Hello Aoife
Thank you for taking the time to leave a great 5 star review ! We're glad that you were happy with the process and that Callum was able to help set up. Callum is thankful for his review.
-Louise
Great professional service received…
Great professional service received from Calum. Made my life easier
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Ian
thank you for the 5 star review ! We're glad Callum was able to make the set up process quick and easy. Callum is thankful for his review.
-Louise
Great service from start to finish very…
Great service from start to finish very helpful when I needed to change my bank details.
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Rhys
Thank you for the 5 stars ! We're glad our team was able to help and assist with the set up process. The agent is thankful for their review.
-Louise
Réponse de Easipay
Hello Jake
Thank you for the review ! The feedback is appreciated.
-Louise
Very pleasant very helpful and…
Very pleasant very helpful and extremely polite. 10/10 for customer service
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello David
Thank you for the 5 star review ! We're pleased to hear you had a 10/10 experience and that our agents were able to help.
-Louise
Grateful
This is the 1st time I’ve ever done anything like this and James made it very easy for me to understand so thank you.
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Nick
Thank you for the review ! We're pleased to hear that James was able to help and made the set up process easy. James is thankful for his review.
-Louise
She made the setting up experience easy…
She made the setting up experience easy
She was polite and professional excited to start my journey with worldpay
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Michelle
Thank you for the great 5 star review ! We're glad the agent was able to assist in making the set up process easy and stress free. The agent is thankful for their review.
-Louise
Awesome service
Awesome service, easy to use and explained very well. I would definitely recommend
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello John
thank you for the 5 stars ! We're pleased you had great service. The agent is thankful for their review.
-Louise
The experience going through the staff…
The experience going through the staff is very easy and they are very helpful..but the software for the machine is a nightmare and fist it took me 6 days to setup and the improvement is no longer better then the previous one ,,and the machine is like a brick..
16 juillet 2026
Avis spontané
Réponse de Easipay
Hello Darion
Thank you for the 5 stars ! We're glad that our agents were able to assist and help. The agent is thankful for the review.
-Louise
Got sold a £1 deal by Head of Sales! It’s no £1 deal!
Got sold a £1 deal by "Head of Sales" but never told me all the details.
Never told me I had to have payment on my card machine for £1000 my company only opened in April so I knew that would NOT be possible.
I have cancelled by terminal and now got another bill of £17. Thank you Easipay for the two unexpected £17 bills.
Now I sit fighting the battle and it's a bill I must pay. I won't be paying it.
AVOID the £1 deal and don't believe the SALES TEAM!! Typical salesman.
17 juillet 2026
Avis spontané
New terminal set up
Declan has been very helpful with the setup process for my brand new card terminal. Very friendly service, and most importantly the machine was set up quickly and is easy to use. This is my second terminal with easipay and I can very highly recommend them to any business needing a card terminal! Xx
15 juillet 2026
Avis spontané
Réponse de Easipay
Hello Laura
Thank you for the great 5 star review ! The feedback is greatly appreciated and we're pleased to hear that Declan was able to make the process easy. Declan is thankful for his review.
-Louise
James was really friendly and very…
James was really friendly and very helpful he got me set up on my card machines really quick
15 juillet 2026
Avis spontané
Réponse de Easipay
Hello Jess
Thank you for the 5 star review ! We're glad James was able to assist in setting up the terminals quickly. James is thankful for his review.
-Louise
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