Bommarito Nissan includes a $200,000 mile/10 year warranty through EasyCare for powertrain components. My 2017 Pathfinder’s transmission went out at 120,000. EasyCare wants every oil change, air filte... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Do not buy a warranty from this company. We were pressured then totally misled, being told 'you won't have anything to worry about for years'. First claim denied. Reason for denial hidden deep in a un... Voir plus
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... Voir plus
L'entreprise a répondu
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de EasyCare
Écrit par l'entreprise
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
Coordonnées de contact
6010 Atlantic Blvd, 30071, Norcross, Etats-Unis
- 800-458-7071
- info@easycare.com
- easycare.com
3,5
Moyen
182 avis
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hassle free when it came to claims
Hassle free when it came to claims. Definitely worth it.
23 avril 2025
Réponse : EasyCare
We appreciate your kind words and are glad to hear you had a positive experience with our claims process. We strive to make the process as smooth and efficient as possible for our customers.
The service advisor was exceptional
The service advisor was exceptional. Kept us informed. Gave us options and went to great lengths to make the major service as pleasant as possible. The service advisor's professionalism is the best we've encou tired while having a vehicle worked on.
13 mars 2025
Réponse : EasyCare
We are thrilled to hear about your positive experience. It's wonderful to know that our service advisor went above and beyond to make your major service as pleasant as possible. We strive to ensure that every customer feels valued and well-informed throughout their service experience.
If there was a choice for 0 I would…
If there was a choice for 0 I would have chosen that. Long story short, there was an accident with the vehicle, not at fault, Insurance company paid 60k, I had Easy Care as our Gap coverage. They said to keep making payments so the loan would be current and in good standing even though the truck was totaled. 3 months later after continued payments, Easy Care chose to take from the balance after the accident date, (my three extra payments) included. When, in fact, by law they have to go to balance as of date of accident. Easy Care took advantage of the situation and my money. I overpaid $5,100.00 in extra payments after the truck was totaled. Easy Care did not reimburse me. Instead they used the extra money to go in their favor. I would recommend that when purchasing a vehicle do everything you can to avoid this company as your GAP go to. As they do not follow protocol when it comes to actually needing to use GAP coverage. Buyer Beware.
7 juillet 2024
Réponse : EasyCare
We’re very sorry to hear about your experience and the frustration surrounding your GAP coverage. We understand how important it is for claims to be handled in a way that feels fair and transparent. If you're open to discussing this further, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage. A customer service agent can review the details with you directly.
Did not have any problems everything…
Did not have any problems everything was handled in a very businesslike manner.
19 mars 2025
Réponse : EasyCare
We appreciate you taking the time to share your positive experience. We strive to provide efficient and professional service, and we're glad you found our approach helpful.
Réponse : EasyCare
Thank you for your kind words! We're glad to hear that we were able to meet your needs and provide a positive experience.
Extended warranty isn’t a scam
I am not or should I say I WAS not a big believer in extended warranties. But when I purchased my 2016 Camaro I decided to go ahead and get the extended warranty. And let me tell you, it was a game changer. They have covered a transmission and a/c system amongst other stuff on my car. Without it I would be not able to afford the repairs. It’s been easy to find a company who works with them, and the response time is fast. It has been a great experience all together.
18 mars 2025
Réponse : EasyCare
We appreciate you taking the time to share your positive experience with our extended warranty. It's wonderful to hear that it has been a valuable investment for you, especially during unexpected repairs. We understand that extended warranties can seem like an unnecessary expense, but your story highlights the peace of mind and financial protection they can provide. We're glad to hear that you've had a positive experience with our company, including the ease of finding a participating repair shop and the quick response time.
Glad I bought the Easy Care service contract
The dealership made it very easy to use the Easy Care product. They handled the claims and reimbursement so all I paid was my deductible. I have used the Easy Care contract to replace my transmission, oil filter housing and front drive axle, so it was well worth the money!
28 octobre 2024
Réponse : EasyCare
We appreciate you taking the time to share your positive experience with our Easy Care product. We're thrilled to hear that you found the process of using the product easy and that you were satisfied with the claims handling. It's rewarding to know that Easy Care has provided you with peace of mind and helped you manage the costs of unexpected repairs.
Antwan Batise (sp?) was exceptional
Antwan Batise (sp?) was exceptional. Professional, but friendly, provided answers to every question. He made the process efficient but also with great detail so I could make an informed decision. He was also very patient with my extraordinary schedule. I wish I could work with Antwans everywhere.
21 avril 2025
Réponse : EasyCare
We are thrilled to hear about your positive experience. We appreciate your kind words about Antwan. It sounds like he went above and beyond to ensure you felt comfortable and informed throughout the process. We strive to provide exceptional customer service, and it's wonderful to hear that Antwan embodies this commitment.
Great, no hassle review
Courteous and easy to understand customer service; no hassles from EasyCare in dealing with our mechanic. Our experience was very good and certainly recommend EasyCare for car warranty.
18 décembre 2024
Réponse : EasyCare
We appreciate you taking the time to share your positive experience with EasyCare. We're thrilled to hear that you found our customer service to be courteous and easy to understand, and that you had a smooth experience working with your mechanic. Your satisfaction is our top priority, and we're glad that we could provide you with a positive car warranty experience.
Planning ahead helped…
I like being able to get maintenance done for free in some cases and other things at a discount, I’m so glad we planned ahead and chose this!
23 avril 2025
Réponse : EasyCare
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you're happy with the benefits and value you've received. We strive to provide our customers with exceptional service and are glad to hear that we've met your expectations.
I have always had Easycare for my…
I have always had Easycare for my warranty..
They always pay promptly on any warranty claims. Customer Service is great
23 juillet 2024
Réponse : EasyCare
Thank you for your kind words and for choosing our company. We are thrilled to hear that you have had a positive experience with our warranty services and customer support. We strive to provide excellent service to our customers and appreciate your feedback.
Paid little to nothing on valid claims…
Paid little to nothing on valid claims & issues we had.
19 décembre 2024
Réponse : EasyCare
We’re sorry to hear that you felt the coverage didn’t meet your expectations. We strive to handle all claims fairly and in accordance with the terms of the contract, but we understand how disappointing it can be when the outcome falls short of what you anticipated.
Your feedback is important to us and helps guide our ongoing efforts to improve.
It took almost 2 months to get this…
It took almost 2 months to get this approved. Then they kept my vehicle for 25 days. The dealership was not happy and did not get reimbursed the way they should have.
7 mars 2025
Réponse : EasyCare
We understand your frustration with the lengthy process and the inconvenience of having your vehicle held for an extended period. We strive to provide efficient service and apologize for the delays you experienced. We value your feedback and will use it to improve our processes.
I have been with easy care for 5+…
I have been with easy care for 5+ years. Their customer service, care and coverage are exemplary! The best decision I could have ever made when it comes to my car care. I wished I had known about them years ago when I got rid of my favorite car because I couldn't afford the repairs.
All of my friends and family are jealous, lol.
They will have a customer for life!
1 avril 2025
Réponse : EasyCare
Thank you for your kind words and for being a loyal customer for the past five years. We are thrilled to hear that you have had such a positive experience with our services. We strive to provide exceptional customer service, care, and coverage, and it is rewarding to know that we have met your expectations. We are glad that you are happy with your decision to choose us for your car care needs. We appreciate your loyalty and look forward to continuing to serve you for many years to come.
Réponse : EasyCare
We appreciate your kind words and are thrilled to hear about your positive experience with EasyCare. We strive to make the process as smooth and hassle-free as possible for our customers. Thank you for choosing us!
Couldn't get nothing done and had to go…
Couldn't get nothing done and had to go through to many obstacles to get it done that I finally gave up cause why I have to do this and that and I'm paying you'll fateful every month
1 février 2025
Réponse : EasyCare
We understand your frustration with the recent experience. We strive to provide a seamless and efficient service, and it's disheartening to hear that you encountered obstacles. We value your feedback and will use it to improve our processes.
jeep repairs
went in for repairs and was covered no questions asked. worth ever penny
23 décembre 2024
Réponse : EasyCare
We're so glad to hear that your repair experience was positive and efficient. We strive to provide excellent customer service and appreciate your kind words.
The Process
The process as a whole is not very clear. Trying to submit all the correct information can be frustrating, if it's unclear how or where to obtain it.
6 janvier 2025
Réponse : EasyCare
We appreciate you taking the time to share your feedback. We understand your frustration with the process and the difficulty in finding the necessary information. We're always striving to improve our processes and make them more user-friendly.
Will never use this company again
Will never use this company again. Horrible customer service
23 avril 2025
Réponse : EasyCare
We understand your frustration with your recent experience. We value your feedback and will use it to improve our customer service.
I was highly upset at the amount of…
I was highly upset at the amount of reoccurring times that I had to return to the dealer for the same things, and new claims being opened each time. I had to bring my vehicle back within a week each time. I’m just really upset because now my warranty is exhausted. It’s not fair.
14 mars 2025
Réponse : EasyCare
We understand your frustration with the repeated repairs and warranty issues. We strive to provide excellent service and are disappointed to hear your experience fell short of expectations. We value your feedback and will use it to improve our processes.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.