Delivery good, coukd have done with an update for day of delivery sooner that 2 hours before, but there was someone home in any case. Just have to see now if the hype on these are all they are meant... Voir plus
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Lisez les avis des autres
Very disappointed with the rug. It’s very much thinner than I expected. Doesn’t show much of an illusion.
Finally received my package this pm. Tried one on but couldn’t get it off, worked it out at last, atleast it kept me entertained for twenty minutes. Well made, stylish and comfortable.
i was expecting to have a fair wait for my order to arrive so the order updates kept me well informed and must say have been wearing one of the two belts ordered and really impressed wish i'd found t... Voir plus
3,5
Moyen
152 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
square spoons are very good and good…
square spoons are very good and good service
4 mai 2026
Avis spontané
Poor performance
Although reasonably fast delivery, the product itself was very poor at what it claimed to do, ie hold carpet in place.
19 mai 2026
Avis spontané
Great little bookmark and I can find my…
Great little bookmark and I can find my pen at last!
4 mai 2026
Avis spontané
Absolute scam
Absolute scam, quality and if you want to return you have to pay as much as the goods cost. TOTAL SCAM DO NOT PURCHASE ANYTHING FROM THIS WEBSITE!
8 mai 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Awful
Awful. Put simply this company is a SCAM. They do not send the product and they are not legitimate. This is a criminal scam. AVOID AVOID AVOID
I wish I had read the other countless 1 star reviews before I paid
6 mai 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Waited a month for a delivery of a pair…
Waited a month for a delivery of a pair of glasses - checked my emails to discover that supposedly the package had been delivered via courier a week ago.
Nothing at all delivered with me or neighbours and no actual proof of delivery provided just a note "Delivered - Left as authorised???
Immediately screen shot the false delivery status to Edinburghy.com customer services who effectively said - not our problem take it up with post office
The tracking number is NOT recognised by Post Office
I suggest this is a rip off/scam company and now having red all the negative reviews I would strongly advise potential customers to think twice before purchasing -
6 mai 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Lost parcel. Emails ignored
My parcel was not delivered to the address that I supplied. It was left on a side of a skip 5 minutes from my address. I have contacted via email and have told me my claim is now with the courier and not Edinurghy! This is disgusting as they are noe ignoring my emails! NEVER buying from this company again!,
17 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
bought glasses
bought glasses. overcharged,arrived verylate, very poor quality not as described. same as the ones sold in pound land for 2 pounds. Paid 13 pounds. wanted to return , no answer.
19 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Please do not use this company
Please do not use this company. They charged me £17.95 for a car sun visor which does not work. It won’t fold up or down. It creaks and cracks as if it’s going to break in half. After numerous e-mails they offered me £4. I am still e-mailing them to no avail. This is a shocking business and needs reporting. This sun visor will now go straight into my bin.
24 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Not worth it, wouldn’t buy from this company again.
Had an issue with them overcharging for the item, a stiff email resolved this in a few days.
Item ordered was Santa riding a dragon tree ornament.
Took a bit of a while to arrive, and when it did, was NOT like the photo in their website. It is flat 2D, (looks 3D in their photo) and the colours are much darker and duller than in picture.
Haven’t bothered with hassle of returning and claiming refund, it might do.
But I would not buy from this company again.
20 avril 2026
Avis spontané
Highland Cow Charcuterie…
Ordered the Highland Cow Charcuterie Board on 7th February. No shipping info was supplied, nor a tracking number. Sent two emails to Customer Service in March who responded saying they couldn't update the tracking. Third email said they couldn't refund me as goods were already in transit. Eventually contacted our bank in April who said they would investigate in light of this company's appalling reputation. A few days later (and some 10 weeks late) the package arrived marked 'Tracked', and looked as though it had been sent within the previous few days.
The board measures 9x6 inches, condition is poor and is nothing like the photo posted on the website. Very disappointed. I will not attempt to return it as I'm sure that a refund will be denied. And I see I'm not the only dissatisfied customer.
7 février 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Avoid at all costs
Bought a charcuterie board….ordered February, came April after complaint to PayPal.
It’s so small would be suitable for dolls house or children’s tea party!
Applied for refund …..still waiting.
Avoid this company at all costs
22 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Having complained about Edinurgy…
Having complained about Edinurgy recently after reading other reviews……someone was watching ….or something!! My wooden ‘charcuterie board’ finally arrived in the post today, months late…..and NOT what I ordered. A much smaller version and different. Not big enough for the job required or advertised.. The person who I ordered this product as a birthday present for has long forgotten their birthday and it would not be any use to them anyway due to its ‘shrunken’ size. I could not be bothered to try to find an address to post it back to….. just sorry I ever had anything to do with this company and its nonsensical emails telling me about American customs them Irish ones…..delay tactics….on and on. DO NOT HAVE ANYTHING TO DO WITH THEM….a totally useless unbusinesslike ‘company’. End of story.
17 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Halara jeans advert, poor quality jeans, refusing refund.
Advert for jeans was taken directly from the Halara jeans website showing Halara jeans. I bought one pair. It was poorly made and fitted badly. I asked for a refund and have had numerous emails offering me £3, then £5, then £8 compensation. They claim return warehouse is in china and (despite postage to china costing £3.60) the shipping fee will be too much. Disgusting.
15 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
ANOTHER complaint about EDINURGHY... the CON is ON!
Like other people complaining, I ordered the cow
charcuterie board (didn't read the reviews first STUPID ME!) The one they sent is NOT like the one in the photograph, it is infinitely inferior, and half the size.
It is NOT fit for purpose, the items shown in the photo do NOT fit on the board, and the quality is dreadful.
I was offered a £2 refund, then £4 and then £6, I refused. They have a money back guarantee within 14 days too.
I was finally sent this email:
"Sorry you are not satisfied with our products.
Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services.
If you need to return or exchange, we need to report and verify your problem to the after-sales department, which will take a long time.
Therefore, we recommend that you keep this item.
Thank you for your understanding."
DO NOT USE THIS COMPANY PEOPLE!!!!
14 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Not true to the advertising pictures - scam artists
I ordered two highland cow charcuterie serving boards on 6th Feb2026. After a lot of chasing they finally arrived and they are at least half the size of what they looked like in their pictures. Their pictures showed a fair amount of nibbles on the board but I would have a job to put any nibbles on the ones I received. They actually look like kiddie play items. I complained bitterly and they have now offered me £3. Please do not deal with these scam artists - I wish I’d read Trust Pilot reviews first - lesson learned!
10 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Size does matter
The Highland cow charcuterie board is ridiculously small, nothing like the photo. The image shows items on the board that it is impossible to fit in the actual thing.
10 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
They did NOT tell the truth.
They did NOT tell the truth.
Repeatedy requested a refund as item was not received, they said it was shipped when it wasn't. I have proof of this.
A month after order it finally arrived and was of sub standard
Customer service a joke
DO NOT TRUST OR USE THIS COMPANY
12 mars 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Not worth it
This took forever to come and is not the item in the main photo. I messaged to say I wanted the one in the main photo. They also charged more than was advertised. It’s a very small platter too. Definitely avoid this company
9 avril 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
If I could leave a zero score then I…
If I could leave a zero score then I would. Do not buy anything from this scam company either online or on Facebook. Ordered the highland cow charcuterie board in February, now April and no delivery of item. They give you false tracking information also. Lesson learnt. Do not buy off Facebook
9 février 2026
Avis spontané
Réponse de Edinurghy
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
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