Edinurghy Avis 

152
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery good, coukd have done with an update for day of delivery sooner that 2 hours before, but there was someone home in any case. Just have to see now if the hype on these are all they are meant... Voir plus

Noté 4 sur 5 étoiles

Finally received my package this pm. Tried one on but couldn’t get it off, worked it out at last, atleast it kept me entertained for twenty minutes. Well made, stylish and comfortable.

Noté 5 sur 5 étoiles

i was expecting to have a fair wait for my order to arrive so the order updates kept me well informed and must say have been wearing one of the two belts ordered and really impressed wish i'd found t... Voir plus


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,5

Tous les avis

(152)

148 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered the highland cow charcuterie…

Ordered the highland cow charcuterie board in Feb and it has finally arrived after numerous chase emails. It's very small and poor quality, nothing like the photo. Lesson learned, will not be ordering from this company again!

4 avril 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Scam website avoid

Scam website avoid. Order a board from them they send you tracking updates but these are fake i changed my tracking number by one didgit and it showed the same sort of details. Emailed them and they have said its been resent. Also requested a refund but getting no answer now.

6 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Absolutely awful company

Absolutely awful company. Bought the book mug that looks like stained glass in the advert however what came is a mug that looks like a 5 year old has painted. I have never been more disappointed with an item in my life.
When I asked for a refund they offered me a few pounds refund and then blocked my email address so I can't reply again.

This company is a scam. Do NOT waste for money on this joke .

Update: ignore the companies response . They refused to replace the poor item and would offer £4 refund. Stay clear

25 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. I never received my order and they keep telling me it’s shipped and won’t refund me. Please do not use

1 avril 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Liars scamers

Definitely is a scam.is 1 and a half month I didn't received my order.avoid tham

11 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

I would give "0" but there isn't one. LEAVE WELL ALONE

I would give "0" but there isn't one.
Ordered a charcuterie board on 6th March, 25th March still NOTHING.
All I get is Thank you for your patience !!!

DO NOT ORDER FROM THEM

Its like pouring money down the drain.

I never even received the item, I had moved before it arrived (if it did) only shipped 21 days after I contacted them .

25 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Item ordered and paid for has not been…

Item ordered and paid for has not been delivered.Latest tracking information has had the item 'in transit' in the country of United Kingdom since 2026-03-10. It is now 23 rd March. Is it evr likely to be delivered..........think not!!!!

23 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Scam

I ordered a charcuterie board which hasn’t arrived.
I was receiving regular transit updates until I put a comment on site on facebook and now the site doesn’t show and the updates have stopped .
I believe it’s a scam but don’t know who to report it to.

12 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Apparently a scam Beware !!!

Apparently a scam, I ordered a wallet and paid extra for express delivery and it never arrived…
It needs to be reported to Facebook where they do publicity also..

6 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Authorised a small amount on Apple Pay…

Authorised a small amount on Apple Pay and a much higher amount got charged off my card, AVOID, ITS A SCAM

14 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

SCAMMERS

I never ordered from this company. Today I got an email advising parcel status...obviously en route from China...I contacted PayPal to raise a complaint and in the questions I had to answer were several purchases for gift cards!!! Paypal has raised a case against these scammers and I've changed all passwords.AVOID at all costs or it will cost you

14 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Scam drop shipping website

Scam drop shipping website.

The mug I received is clearly not the same as the product advertised on the website. The listing shows a structured mug shaped like stacked books, whereas the item delivered is a simple painted glass mug. This means the product is not as described.

Under the Consumer Rights Act 2015, goods must match their description.

Legal process has been initiated

UPDATE - credit card reversed the charge with evidence I provided. Edingury offered ridiculous refunds of £2 and £4 on a considerably more expensive item. My review stands- a drop shipping website relying on high volume of orders and offers of no credible resolution in the hope the purchaser will not persue.

Avoid at all costs!!

12 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Ordered a game from this company

Ordered a game from this company. They took over £5 more from my card than the total order was. I contacted them immediately and asked to cancel the order and refund which they refused to do. They then advised that they could refund the additional money they took from my card. I am still waiting for this refund.
TERRIBLE COMPANY. AVOID AT ALL COSTS.
SCAM, SCAM, SCAM.

23 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Beware of everything

I bought a visor for my car that is supposed to cut out the glare. Where or not it works, I don't know as it's impossible to fit. Very cheap bit of plastic, total waste of money. Beware of this company

11 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

It's a con

Con.
They use AI images and send something completely different.
I bought the stained glass book cup and there's no books on it just a stained glass tea cup that looks awful, nothing like advertised.
For the nearly £30 I paid, massively disappointed

10 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Liars and thieves!

Liars and thieves!! They say shipping is free from UK, when infact they are in China, charge a lot for postage AND charged me for 2 separate orders for the same brush ... at 2 different prices!!! Dont buy from them!!!

9 mars 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

SCAMMERS AVOID

I ordered a highland cow cachcutierie board at least 6 weeks ago I asked for a refund as when you go on to track parcel it’s not even left the states yet yet they are telling me it’s in Cambridge.
Think I can say I’ve been SCAMMED. ROGUING BASTARDS!!!!

7 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Ordered a little wooden man over six…

Ordered a little wooden man over six months ago. It never arrived, despite chasing mnay times. Tracking just said it was stuck in Belfast warehouse. This is a lie, total scam, do not ever order from this company, one star is too generous. Avoid like the plague.

22 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

RIPPED OFF , I purchased a funny picture of Mona…

I purchased a funny picture of Mona Lisa holding her nose (it is supposed to be fitted in a toilet), after much emailing to this company, and given updates as to where and when my parcel would be delivered (took over a month to get to the UK allegedly). Then it was allegedly stuck in a warehouse in Oxford, when I asked who the UK carrier would be, I was sent an updated email stating that the post office could not deliver as no one at home, I am at home 27/7 due to retirement. They did email back saying that if I paid again, including postage they would send another. Total scam. I did reply asking for a phone number, address of their company etc to no avail. Does anyone know of any real contact details.

26 janvier 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

LOOKS LIKE A TYPICAL SCAM IN SO MANY…

LOOKS LIKE A TYPICAL SCAM IN SO MANY WAYS....
FORGET THEIR ADVERTISING REVIEWS - CHECK ON INDEPENDENT GOOGLE REVUE POSTS BEFORE BUYING!

8 février 2026
Avis spontané
Logo de Edinurghy

Réponse de Edinurghy

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@edinurghy.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

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