Edinurghy Avis 

Ordered a product for £13.99. They then charged me three times with additional charges making item cost £70!! Won’t let me cancel. Used a credit card not debit for safety but struggling to get refund through them.

After a very long delivery time received goods that has parts missing. Unable to get replacement in time for Christmas and refused to give refund. Do NOT buy from this company!😡

Appalling service.
Made a order a month ago. They still can't give me a delivery date or tell me the courier they use.
Asked for a refund. They refused

Absolute scammers, avoid at all costs

Purchased a musical giraffe that moves it head. Unfortunately it falls over once it starts to play music or talk. I email the co and they said unfortunately it's been more than 15 days since delivery. I did contact then within this time with order no and reference they wanted proof of postage. They posted it to me 🤔. I sent them a video as requested to no avail, they then offered $1 as good will. Terrible company. Terrible item. Not as described and awful after care.
DO NOT BOTHER TO PURCHASE FROM THEM. WASTE OF MONEY

Poor company items never turned up . Ignoring emails
Avoid avoid

Items arrived 5 weeks later (one item damaged), after me chasing the company twice and opening case on PayPal. Company stopped responding when I requested to cancel the order as this takes too long and requested refund. One item will go to the bin, It will cost me more to return this Item than to buy from somewhere else. Please, do yourself a favour, save the hassle and order from somewhere else. Prices on other sites are at least 30% cheaper.

SCAM ALERT !

they have a very distinct way of cheating you. They advertise the product with a price tag. The payment approval page will show the same price. Then they add shipping charges which is more than the item itself which is not shown on approval. But when you complete payment BAMMMM!!!
for reference - product worth 5.99. Delivery god knows how much. Amount deducted 13.99. Invoice provided 11.19.
I wanted to cancel the order. There is no such provision. They didn’t cancel it. Instead appeared to refund 2.8 gbp and sent an edited image of the refund. Not a numbered invoice. ABSOLUTE SCAM. THATS A 13.99 I will never see. A business built on cheating and scamming will never thrive. I hope it crashes and burns.

I bought a Vintage Floral Pattern Tea Thermos – Built-In Infuser from this company for a birthday gift. The package arrived poorly wrapped and the box was damaged. I removed the product because I considered keeping it myself however I unscrewed the lid to inspect the inside and the lid would not screw back onto the thermos, thus making it unfit for purpose. I reported this immediately, sent photos and was offered a £2 refund. I explained that the product was off no use and offered me a £5 refund. Totally useless, I would not recommend buying from them