Ordering online from Edisons has been very straightforward, economical, and responsive. Most impressive was their response to a malfunction I had with a piece of equipment purchased 2 years ago. Af... Voir plus
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Lisez les avis des autres
We purchased a PLANTCRAFT 4-Stroke Tiller Cultivator less than a year ago, with warranty, trying to deal with Edisons customer service is a joke, we have been passed around to all different department... Voir plus
L'entreprise a répondu
Update-my fault didn't see email's in spam There were no bolts in the box to put it together so we had to improvise just to get it under cover now they WONT answer my emails I will change t... Voir plus
L'entreprise a répondu
I have to admit had two issues place orders as my internet kept dropping mid order but both times Darren in support done an amazing job sorting things out instantly. I could not be happier with the s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a fast-growing online retailer of home, garden and outdoor machinery products. Our products range from lawn mowers and chainsaws to wood chippers and log splitters! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on garden machinery tools by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves.
Coordonnées de contact
2 Costello Place, 2147, Seven Hills, Australie
- 02 8667 7842
- support@edisons.com.au
- edisons.com.au
4,4
Excellent
698 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very happy with company and product Thankyou 🙏
Quick delivery no hassles and product as described 👍👍Would definitely purchase from Edisons again.
23 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Anita,
We appreciate your 5-star review and are pleased to hear everything went smoothly with your order.
Your satisfaction means a lot to us—thank you for choosing Edisons.
Regards ,
Hana
After I ordered it I received it very…
After I ordered it I received it very quickly thanks
28 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Steve,
Thanks for taking the time to leave a review! We're really glad to hear your order reached you so quickly - we know how great it is when something arrives sooner than expected. If you need anything else or have questions down the line, we're just a message away. Enjoy your purchase, and we hope to have you back again soon!
Cheers, Jake
I do not hesitate to recommend Edisons
Great products at a reasonable price.
Delivery was prompt.
27 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Rodney,
Thank you for your great feedback and recommendation! We're really pleased to hear you were happy with our products, pricing, and prompt delivery. If there's anything we could have done to make your experience a 5-star one, we'd love to hear your thoughts - your feedback helps us improve! Looking forward to serving you again.
Regards, Jake
item arrived within 48hrs...very well…
item arrived within 48hrs...very well packed and good item.
27 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Canberran,
Thank you for the 5-star review!
We’re so glad to hear your item arrived quickly and in perfect condition. It’s always our goal to deliver not only quality products but also a smooth and speedy service.
We appreciate your support and look forward to serving you again in the future!
Warm regards,
Hana
I could not be happier with the support or the products
I have to admit had two issues place orders as my internet kept dropping mid order but both times Darren in support done an amazing job sorting things out instantly. I could not be happier with the support or the products I ordered.... fabulous quality as well very good prices.... delivery was fastest I have experienced... I am an Edisons go to guy from now on... wonderful company. Thanks
25 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi John,
Thank you so much for your fantastic feedback!
We're absolutely thrilled to hear that you're happy with both our products and the support you received. We’ve passed along your kind words to Darren from our Customer Support team, and he asked us to thank you personally for your appreciation — it truly means a lot.
At Edisons, our entire Customer Support team is committed to delivering fast, helpful, and reliable service. Knowing that we’ve made a positive impact on your experience is exactly what we strive for every day.
We're proud to be your go-to, and we look forward to assisting you again in the future!
Warm regards,
Hana
Social Media Department
Easy to order and arrived well before…
Easy to order and arrived well before expected. Delivery went faultless
28 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Wayne,
Thank you so much for your kind words!
We’re delighted to hear your order arrived ahead of schedule and that your delivery experience was flawless.
We truly appreciate your support and look forward to serving you again!
Regards,
Hana
I’ve ordered several items from…
I’ve ordered several items from Edison’s over the last couple of years and I have to say that everything has arrived on time, it’s good quality and it does what it needs to, very happy with your service👍
24 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Gary,
Thank you so much for your continued support and for taking the time to leave such an awesome review! We're thrilled to hear that your orders have arrived on time and met your expectations in quality and performance. It means a lot to us to know you're happy with our service. 😊
Regards, Jake
The service was great and fast delivery
The service was great and fast delivery
15 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Peter,
Thank you so much for taking the time to share your experience! We’re really pleased to hear that you found our service great and appreciated the fast delivery. Our team works hard to make sure every order is handled promptly and with care, so it’s wonderful to know we hit the mark for you. Looking forward to serving you again soon!
Regards, Jake
Fantastic
Fantastic, brilliant and easy to order online.
Delivered in 3 days of ordering.
15 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Karen Fogarty,
We’re thrilled to hear that you had a fantastic experience ordering through our online platform. It’s great to know that you found the process smooth and straightforward and that your order arrived within just 3 days—exactly the kind of service we aim to provide.
If there’s anything else you need or if you have any questions, please don’t hesitate to reach out. We're always happy to help.
Regards,
Mich
Good product - quick and easy delivery
Good product. Good price. easy to use online platform. Quick delivery
14 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Craig A Brighton,
Thank you for taking the time to share your feedback with us!
We’re very pleased to hear that you’re satisfied with the product, found it to be reasonably priced, and had a smooth experience using our online platform. It's also great to know your order was delivered quickly — we always aim to provide efficient and hassle-free service.
Your comments are truly appreciated and help us continue to improve and deliver the best possible experience to our customers.
If you have any questions, need assistance, or would like to share further feedback, please don’t hesitate to reach out. We're here to help.
Regards,
Mich
Better than I expected
Better than I expected, Delivery was quick, easy to assemble and split wood exceptional. Excellent design, if you are a good operator this will last a long time.
13 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Jarrod,
Really appreciate you taking the time to share this! It means a lot to hear that the splitter not only arrived quickly but also impressed you with its design and performance. We put a lot of thought into creating tools that are both effective and easy to use, so it’s great to know it was straightforward to assemble and handled the job exceptionally well. You're absolutely right—when properly maintained and used correctly, this machine is built to last for years to come. Thanks again and happy splitting!
Regards, Jake
Arrived way earlier than expected!
Arrived way earlier than expected!!
Very experienced and friendly driver!
Could not be happier about the whole delivery experience.Thanks again.
10 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Hans,
Thanks so much for the lovely feedback! We're stoked that the delivery arrived early and that the driver made a great impression. That honestly made our day, and really glad you had such a smooth experience. We look forward to serving you again soon!
Regards, Jake
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Kerway,
Thank you so much for the positive review! We're thrilled to hear that you're happy with your new purchase.
We're glad that the item was as described, the delivery was quick, and that it's working well for you. Your feedback means a lot to us and helps us continue to improve.
If you have any questions or need anything in the future, don't hesitate to reach out.
Thanks again for choosing our business!
Regards,
Antonette
Social Media Team
It was very easy to find what i wanted.
It was very easy to find what i wanted.
Easy to find product description and Easy to look fo reviews for products and company.
Also very easy to place order.
Item received within 2 days of placing the order.
Keep up the good work.
9 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi M. M.,
Thanks for the great review—this is exactly the experience we aim to deliver at Edisons! We're glad you found it easy to navigate the site, check product details and reviews, and place your order smoothly. Even better to hear your item arrived within two days—that’s the kind of service we’re proud of. Appreciate you taking the time to share this. Be sure to shop with us again soon, we’d love to see you again!
Regards, Jake
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Raj,
We really appreciate you taking the time to share this! It’s awesome to hear that our service and pricing hit the mark for you. We look forward to serving you again soon!
Regards, Jake
Super quick
one minute I have selected and bought my item and 2 days later in arrives without a fuss. Too easy!
5 août 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Scott,
Thanks so much for the great feedback! We're glad to hear your experience was quick and hassle-free—just the way it should be. We appreciate your support! 😊
Regards, Jake
Always satisfied
Always hassle free transaction, quality products and fast delivery.
30 juillet 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Brenton,
Thank you so much for your continued support! We’re really glad to hear that the process has been smooth and the products have met your expectations. It's great customers like you who make what we do so rewarding. Looking forward to serving you again soon!
Regards, Jake
Good communication fast delivery
Good communication fast delivery
Great job
29 juillet 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Bryce,
Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you found our communication to be good and that our delivery was fast. Providing a smooth and efficient experience is always our goal, and your feedback lets us know we're on the right track.
We really appreciate your support!
Regards,
Ace
Social Media Team
Great Service.
Great Service.
Polite Staff.
Fast Postage.
Well looked after.
Just keep doing what you do Best.
I will keep coming back.
22 juillet 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi David,
Thank you so much for your incredibly kind words! We were so happy to read your review and learn that you had such a positive experience with our service, staff, and postage.
It means a lot to us that you feel "well looked after" and that you'll "keep coming back." That's exactly what we strive for, and your feedback truly motivates our team.
We really appreciate you taking the time to share your thoughts. We look forward to welcoming you back again soon!
Regards,
Antonette
Social Media Team
Speedy shipping
Speedy shipping
Great fast customer service and support. Chainsaw - works as expected only issue was the bracket for pull cord is fragile and has come off. The pull cord and has damaged plastic with the friction and pull cord at risk of Frey ~ glue back in place.
Works well and cuts neat after few cuts so far.
24 juillet 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Sherie,
Thank you so much for your positive review! We're thrilled to hear you had a great experience with our speedy shipping and fast customer service. We always strive to provide excellent support, and it's rewarding to know we hit the mark for you.
Your feedback is incredibly valuable. We're also glad to hear your chainsaw is working well and making neat cuts! We appreciate you bringing the issue with the pull cord bracket to our attention.
If you experience any further issues or have any questions, please don't hesitate to reach out at socialmedia@millstrading.com.au.
Regards,
Ace
Social Media team
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