I was really worried when we were unable to process cards following a server change, but the help from both Stewart and Ross had us up and running again very quickly. It's a treat to speak to techsup... Voir plus
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Lisez les avis des autres
Root administrator user no longer in the company and needed to changed. The problem I was going through was understood by the agent very quickly and he gave me precise instructions on how to get it re... Voir plus
Excellent service Spoke with Tim Smith, very good customer service. He was so helpful and patient and sorted my problem out very quickly. Even helped us save money on our account without being asked... Voir plus
Caitlin was so patient and extremelly helpful Without her persistance this would never have been sorted out I am giving her more than 100% as she went above and beyond and deserves aq medal. What... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Coordonnées de contact
125 Old Broad St, EC2N 1AR, London, Royaume-Uni
- +0345 850 0195
- queries@elavon.com
- elavon.co.uk
4,5
Excellent
7 k avis
Demande des avis aux clients
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Helpful as ever!
16 juillet 2026
Always Fantastic Support!
Always fantastic support from Elevon/Opayo - The support team is always on hand and solves most issues over the phone with no delays.
Over the last few days I've had conversations with Daniel and Tim. Both have been super helpful and easy to talk to.
16 juillet 2026
Problem solved
I don’t use the portal often and struggled to find what I needed. Daniel took me through each step and I appreciated his patience and friendly attitude.
14 juillet 2026
profesional
Johan was very helpful with our query today. You can tell he is knowledgeable with transaction queries.
9 juillet 2026
I had an issue when I had locked myself…
I had an issue when I had locked myself out of my admin panel, but once i got through to your agent he sorted it out and explained everything in very easy steps.
8 juillet 2026
Anmed was very helpful and patient
8 juillet 2026
So nice to talk to a British person I could understand
A really nice british gentleman answered my call and couldnt have been more helpful. It was so lovely to talk to someone who I could understand and who was friendly and sorted my log in problem with no stress at all..
7 juillet 2026
Ross was very helpful and solved my…
Ross was very helpful and solved my issues straight away. Can't thank him enough.
7 juillet 2026
Easy to deal with Opayo Service...
Spoke to Andem who helped me with updating an IP address on our account. It took a while to get the correct login but that was my fault and Andem still helped me with that.
He was calm and polite. Thank you very much for helping me.
7 juillet 2026
This response was not helpful
This response was not helpful. We do not have a card terminal we only have card holders throughout our companies! your response was not appropriate.
7 juillet 2026
Avis spontané
Andem was extremely helpful and…
Andem was extremely helpful and resolved my issue this morning.
6 juillet 2026
Highly Recommended for Business Payment Solutions
I've had a great experience with Elavon. Their website is well designed, easy to navigate, and makes it simple to find the right payment solutions for businesses of all sizes. The information is presented clearly, and it's easy to compare services such as card machines, online payments, and payment gateways.
What really stands out is their focus on secure, reliable payment processing and the excellent customer support available when you need it. The site is professional, informative, and gives confidence that you're dealing with an experienced payment provider.
Overall, I would highly recommend Elavon to any business looking for dependable payment solutions and a straightforward user experience.
3 juillet 2026
Very Helpful in resolving the issue…
Very Helpful in resolving the issue which turned out to be the customer card frozen
3 juillet 2026
Brilliant Customer Service
The Customer Service Advisor Tim Smith was very helpful and talked me through what i needed to do inorder to resolve my login and my colleagues login issues.
2 juillet 2026
Johan was great person and easy to talk…
Johan was great person and easy to talk to. He was patient and respectful and sportive. Thank you
2 juillet 2026
The professionalism of the company and…
The professionalism of the company and ease of communication.
1 juillet 2026
Andem was Determined to resolve query, patient and polite
Less than 5 mins waiting time to speak with someone.
Andem was polite, patient and knowledgeable.
He was determined to resolve my query
30 juin 2026
I telephone Opayo and spoke to 4…
I telephone Opayo and spoke to 4 different people and all of them were extremely helpful and have sorted all my problems out for me.
30 juin 2026
Excellent customer service
Very helpful with clear easy to follow instructions. got through to the correct person straight away.
24 juin 2026
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