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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de vaporiseurs

À propos de Eliquid Base

Écrit par l'entreprise

Eliquid Base Logo

About Us

Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.

Our Vapes

From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.

Our Premium Picks:

We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).

Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(4 983)

913 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

Website was reasonably priced and cheaper than some of the alternatives. The website was easy to use but I was slightly untrusting but this was my first time bulk buying ecig liquid. The order came well packaged and was delivered quickly. Contrary to me not initially trusting the website they also have been in contact to make sure everything regarding my experience with them was satisfactory and I will definitely be using them again in the future.

24 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

The flavours and prices are good with…

The flavours and prices are good with fast delivery but a lot of the times the flavours show in stock on website but it’s actually not i get many calls saying out of stock what other flavours would you like which is frustrating! So website needs to be updated regularly as this happens quite often!

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Long time returning customer

Have used Eliquid base for a number of years. Always great service and will always contact me if there is any issues and will work with me to resolve it to my satisfaction.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

No problems

Ordering was easy,no problems at all using the website.
Arrived quickly with good packaging
Only small negative, communication could be a little better,an email to say when the order is being picked would give an idea of when the package would likely be arriving.
Other than that,no issues.
Will definitely use again.

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Order never showed up

Order never showed up. Messaged -emailed - no reply.
But.. they do send 10 emails a day about discount codes on new orders.
Pointless company. Still waiting for a refund.

1 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

Sent me the wrong order i got something…

Sent me the wrong order i got something that wasnt even for the vape I ordered for. Won't sort it out either. Been waiting 3 weeks for them to sort it and they havent. Won't be using them again

1 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 2 sur 5 étoiles

Orders come wrong or missing items

I’ve been a customer for a few years now and originally Eliquid Base were fantastic to buy from. Unfortunately my last three orders have been wrong and when i’ve reached out to customer service i’ve been ignored. My most recent order was missing an item and since they won’t reply to any emails or whatsapp messages I can’t even get a replacement or a refund. Very unhappy, i’d avoid unless they improve drastically.

22 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

I WOULDN'T RECOMMEND THIS COMPANY TO ANYONE, SO GO TO VAPE 360 OR THE NO1 PLUG,ELIQUIDBASE DOESN'T GIVE YOU ALL OF YOUR ORDERS!!!

I would NEVER EVER RECOMMEND THIS COMPANY TO ANYONE!the order i placed ended up BEING A SHAMBLES!. the 1st 2 items had been wrongly priced by someone there,but when I spoke to "TONY", HIS ATTITUDE CHANGED TOWARDS ME, BECAUSE I SAID THAT I WAS ENTITLED TO THOSE VAPES AT THAT PRICE,but of course he didn't send them,sent something else that isn't close to how many vapes and puffs I should have been given!.. now I told him that it ordered everything that said " in stock", but when I spoke to him,he had hardly any of the items I wanted.IM STILL WAITING FOR AT LEAST 2 VAPES I HAVEN'T EVEN RECEIVED DESPITE ME PAYING FOR THEMM1 VAPE IVE OPENED IS NOT STOPPING AFTER TAKING A PUFF ON IT,IT CARRIES ON GOING,I must admit that I was shocked at how I was treated despite me putting in a large order, and I mean LARGE order.im shocked at how I got spoken to,the fact that everything I wanted said " in stock" that was a total lie,when I placed my order,I had to email them 3-4 days later to see where it was, and "TONY" tried to give me all the flavours that others didn't want,and im talking MOST OF MY ORDER WAS NOT IN STOCK AT ALL!!!... If i had to give some advice,then PLEASE GO ELSEWHERE WHERE YOU WILL GET WHAT YOU PAID FOR!I made the ultimate mistake, and it was A BIG MISTAKE,by giving ELIQUIDBASE another chance.NOT ANYMORE, NO MORE OF MY MONEY,CERTAINLY NO MORE CHANCES AT ALL!... listen, keep your money and go to VAPE 360 or THE N01 PLUG..that's where I'm going from now on.i have had orders from both places, and its like NIGHT ABD DAY!! BOTH COMPANIES HAVE GOT AWESOME DEALS,and if I had of looked before placmy order,I most certainly have gone to ONE OF THOSE COMPANIES!.. IM STILL WAITING FOR 2 VAPES I HAVE PAID FOR AND NOT RECEIVED!.. so my fellow vapers,keep your money in your pocket and GO ELSEWHERE TO GRAB SOME AWESOME DEALS....VAPE 360 AND THE N01 PLUG ARE 2 VERY GOOD COMPANIES 👍

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Eliquid Base

I found the ordering process on the Eliquid Base website to be straightforward and hassle-free. The delivery was impressively quick, and the product itself was very competitively priced. Overall, I was extremely satisfied with the service and would have no hesitation in using them again in the future.

12 mars 2026
Noté 1 sur 5 étoiles

Wouldn't even give them 1 star to be…

Wouldn't even give them 1 star to be fair. Bunch of con artists, half the order is missing now uncontrollable to ask where the rest is. Buy at your peril, also took 2weeks to come on next day delivery. Bad people

21 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

A third of my order was missing. Order at your peril

A third of my order was missing when delivered and I have been waiting since the 17th March for the missing items from my order to be sent out.

I received a very unprofessional response to my initial email which stated that my complaint was under review and I have had no reply to subsequent emails.
The phone number given is not connected to a network and I have had no response on WhatsApp either.
This company are a bunch of scammers. Beware!

17 mars 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 5 sur 5 étoiles

Easy to order and efficient service

Easy to order and select your items. Quick delivery if there are any issues they sort it very fast and keep you updated about your order. Overall good service, great products efficient in each way definitely recommend

24 mars 2026
Avis spontané

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