Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

product took 2 weeks to deliver I thought I bought Slimfit on the bottle it says Googeer totally confusing taste is disgusting, it mentions in the ingredients peppermint can't taste it I have noti... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Products took 2 weeks to arrive The box isn't the same as advertised and I'm afraid I agree with other reviews. I ordered 2 lots 2 boxes, been using for 2 weeks and apart from slight skin irritation n... Voir plus

Noté 1 sur 5 étoiles

This is a total scam they sell total useless crap like miracle weight loss drops after I ordered them my wife found several reviews that supports they are fake and scamming people. I reached out not... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Customer service kept to the sale offer, didn't try to unsellable anything else which would've affected my budget and unnecessary sales pitches. Identified all the steps from purchase to delivery with... Voir plus

2,5

Bas

TrustScore 2.5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rip off company

I purchased some mens products in July 2025,my parcel never arrived despite my numerous email request to check where the parcel was. after more than a month,they told me to contact the delivery company-when I contacted them I was told that the parcel was returned,due to a po box was, provided,I contacted Ella Robinson, telling them that nothing is mentioned on the delivery that they don't deliver to post boxes,they replied that,if I wanted the parcel,I will have to pay extra for another delivery,I did that as they weren't going to refund the original payment.
When I eventually receive the product, they don't work at all,not one bit of result was obtained

25 septembre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Mick!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter, please feel free to get in touch with us at support@ella-robinson.com. Thank you!

Ella Robinson

Noté 1 sur 5 étoiles

Ordered hemp cream and received…

Ordered hemp cream and received different cream. Not happy

9 octobre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Jill!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com, we’re here to help!

Ella Robinson

Noté 1 sur 5 étoiles

Even giving them a one star is…

Even giving them a one star is generous! It has been 13 business days since ordering and only after I sent an email did I receive an update that the product has been sent. I kept asking for a refund as it was taking too long and they keep responding to say that they have sent the product now! I am very disappointed and is turned off from using the product purchased!! Never again from Ella Robinson!! 🤬

9 octobre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Patricia!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter, please feel free to get in touch with us at support@ella-robinson.com. Thank you!

Ella Robinson

Noté 2 sur 5 étoiles

My order came quickly

My order came quickly but what I received was not what I ordered. This was Corevia Hemp cream and what was received was Ximonth Neuropathy Cream with no mention of hemp in the product list. I was disappointed to see also that not only did the product originate in China but was made in China. I won’t be ordering from Ella Robinson again.

7 octobre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Jillian!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 1 sur 5 étoiles

DO NOT PURCHASE

The product I bought definitely is not what is advertised. I bought what I assumed was a permanent hair removal product with no nasty ingredients, was meant to be all natural 🤦‍♀️. As soon as I opened the cream, I should have realised by the smell, it was nothing more then ordinary hair removal cream you buy in the supermarket. I thought I'd still give it a go, I did the patch test as recommended, the following day tried it on my face...and followed the time limits. Worse thing i ever did! It did not remove any hair, only burnt my skin! So very painful! DO NOT PURCHASE!!!!!

26 septembre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Jobeena!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 1 sur 5 étoiles

This is a total scam they sell total…

This is a total scam they sell total useless crap like miracle weight loss drops after I ordered them my wife found several reviews that supports they are fake and scamming people. I reached out not more than 48 hours after ordering and asked for my order to be cancelled I got no reply some 5 weeks later a crushed up package arrived containing these so called miracle fat burning drops I had them tested these are nothing more than water with some added herbal essences in. No supporting evidence that of which they claim. Will be referring toy bank to carry out a charge back on my purchase.

Paul Klerck Australia

22 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Paul!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 1 sur 5 étoiles

product took 2 weeks to deliver

product took 2 weeks to deliver
I thought I bought Slimfit on the bottle it says Googeer totally confusing
taste is disgusting, it mentions in the ingredients peppermint can't taste it
I have notice some symptoms as in appetite, no craving for sugar or fatty foods
it's also my 2nd week using this product so can't give much feedback

9 septembre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Sel!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 2 sur 5 étoiles

The communication was fantastic but the…

The communication was fantastic but the product was terrible very disappointed.

14 septembre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Mario!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 1 sur 5 étoiles

Contents of ALL gummies in container…

Contents of ALL gummies in container had turned into JELLY ! Will never order from Ella Robinson “again”!

1 septembre 2025
Avis spontané
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Réponse de Ella Robinson

Hi Merv!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 1 sur 5 étoiles

I am not happy with the product.I've…

I am not happy with the product.I've finished everything GOOYEER but nothing change in ME. Not even 1k DIFFERENCE. THANK YOU. ALICIA

31 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Alicia!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com, we’re here to help.

Ella Robinson

Noté 1 sur 5 étoiles

Scam site

Waiting over 4 weeks for delivery. So I think purchase ain't coming. Chances of getting me money back probably zero. Stay away

27 juillet 2025
Avis spontané
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Réponse de Ella Robinson

Hi Mal!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com, we’re here to help.

Ella Robinson

Noté 4 sur 5 étoiles

Lose weight without trying

I have had several deliveries of the slimming patches and although it is not quick they have always arrived. I have found the patches have worked well for me, I have completely lost my craving for chocolate and other sweets or fatty foods, my appetite has reduced and I have lost nearly 3 kilos without trying.

13 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Mandy!

Thank you so much for your kind words! We're thrilled to hear you had a great experience — it truly means a lot to us. We appreciate your support and hope to welcome you back soon.

Ella Robinson

Noté 5 sur 5 étoiles

These pants are really good and wash…

These pants are really good and wash well too

8 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Alison!

Thank you for your lovely review! We’re so glad you enjoyed your experience — your support truly makes our day. Looking forward to having you back again soon!

Ella Robinson

Noté 1 sur 5 étoiles

We're still waiting for our order.

We're still waiting for our order.
If you're happy with excessively long delivery times you'll be OK!
We like our stuff delivered within 2 months.

5 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Rob!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 4 sur 5 étoiles

I am happy with the product

I am happy with the product, it took a long while to arrive but it was worth the wait.

4 août 2025
Avis spontané
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Réponse de Ella Robinson

Hi Bea,

Thank you for your review! 😊 We're glad you love the product — sorry about the wait, but happy to hear it was worth it! 🎉

Ella Robinson

Noté 1 sur 5 étoiles

Order did not arrive

Order did not arrive and when I questioned this I was told repeatedly to check with my post office and if they confirmed it had been lost I had to get paperwork from them to confirm this. Auspost said that this is not part of their delivery consignment and I relayed this to Ella Robinson just to get the same message back from them. I was at home of the "supposed" date of delivery.....this is such a scam!

16 juillet 2025
Avis spontané
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Réponse de Ella Robinson

Hi Nicole!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 4 sur 5 étoiles

🪷 lotus fliwersordered Lotus Flower seeds

I ordered Lotus Flower seeds. Happy with delivery...haven't started to develop them yet but will review later. Only 4 stars as delivery was quite long.other than that happy 😊

17 juillet 2025
Avis spontané
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Réponse de Ella Robinson

Hi Joy!

Thanks so much for your review! 🌸 We're glad you're happy with the seeds 😊 Sorry the delivery took a bit longer ⏳ we're working on that! Good luck growing your Lotus 🌱💖

Ella Robinson

Noté 1 sur 5 étoiles

The product was a waste of time as it…DON'T WORK

The product was a waste of time as it wouldn't stick to the mouth at all not even for 30 seconds you should stop immediately selling this product call thermoplastic DENTURE ADHESIVE as its a totale wast of money , the company should be embarrassed and ASHAMED TO expect MONEY for this product

17 juillet 2025
Avis spontané
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Réponse de Ella Robinson

Hi Elvis!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Noté 4 sur 5 étoiles

Haven't seen any weight difference yet…

Haven't seen any weight difference yet but feel a lot brighter. Bit more energy.

13 juillet 2025
Avis spontané
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Réponse de Ella Robinson

Hi Aileen!

Thank you for your feedback! 🌟 We're so glad to hear you're feeling brighter and noticing more energy, that's a fantastic sign of positive progress. Sometimes those internal shifts come before the visible results, so keep it up! We're excited to see how your journey continues 🎉

Ella Robinson

Noté 1 sur 5 étoiles

Charlatans preying on the desperate and…

Charlatans preying on the desperate and needy.

10 juin 2025
Avis spontané
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Réponse de Ella Robinson

Hi Cail!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

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