product took 2 weeks to deliver I thought I bought Slimfit on the bottle it says Googeer totally confusing taste is disgusting, it mentions in the ingredients peppermint can't taste it I have noti... Voir plus
L'entreprise a répondu
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Products took 2 weeks to arrive The box isn't the same as advertised and I'm afraid I agree with other reviews. I ordered 2 lots 2 boxes, been using for 2 weeks and apart from slight skin irritation n... Voir plus
This is a total scam they sell total useless crap like miracle weight loss drops after I ordered them my wife found several reviews that supports they are fake and scamming people. I reached out not... Voir plus
L'entreprise a répondu
Customer service kept to the sale offer, didn't try to unsellable anything else which would've affected my budget and unnecessary sales pitches. Identified all the steps from purchase to delivery with... Voir plus
2,3
Bas
115 avis
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A répondu à 100 % de ses avis négatifs
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I recieved the patches after a 3 week…
I recieved the patches after a 3 week wait, and thought they were not going to arrive. I am now on day 11 and so far don't really see any difference so wonder how long you need to use the patches for them to work. I will use thd remainder of my order but unless something dramatic happens can't say I will order more.
21 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Marie!
Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.
Ella Robinson
Patches yes, gel no, rip off
Patches arrived in reasonable time, no brown gel included. Backing paper is almost impossible to get off. No weight loss what so ever, I am a pensioner with very little spare cash. I'm glad I bought only the 12 day packet, I will not be buying any more. Thank-you for nothing.
9 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Lynda!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
I didn't get the tingly or burning sensation as told in the information on the app, I haven't had any signs of weight loss totally disappointed waisted money I could have used elsewhere never again
I didn't get the tingly or
16 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Lisa!
Sorry to hear this didn’t meet your expectations. We appreciate the feedback and would love a chance to discuss this matter. Please reach out at support@ella-robinson.com
Ella Robinson
Scam Scam Scam....
If I could give less than 1 star I wouldIn the advertising it shows a patch with a blob of brownish gel to apply to the skin with patch over this. I recieved two boxes of the sticker part no gel part included.I messaged the nina pederson sight ......No reply surprise surprise!!!! The sticker is really difficult to separate from the backing without tearing ot to get started.Awful....No weight loss from a sticker obviously...
2 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Juliana!
We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@ella-robinson.com — we’d love the chance to discuss this matter.
Ella Robinson
L VERY BAD
Maybe if we had the product advertised, this product MIGHT have worked .
PLEASE DONT WASTE YOUR MONEY ABSOLUTE RUBBVERY ISH
20 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Linda!
We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@ella-robinson.com. Thank you!
Ella Robinson
Did not receive what we ordered…
Did not receive what we ordered everything written in Chinese we have not idea what we have received and too risky to use, they are refusing to give a refund which we are entitled to
1 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Maria!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
Took nearly 3 wks to arrive
Took nearly 3 wks to arrive, struggle to get backing off the patch, different patch to what is advertised. Did the special deal £50, and there is absolutely no change to weight or measurements in the 3 wks. It says you can have money back guarantee but how do we apply for refund.
18 avril 2025
Avis spontané
Réponse de Ella Robinson
Hi Julie!
Thank you for your feedback. We apologize for any inconvenience regarding the product and the delivery delay. We strive to maintain consistency in our offerings. Please contact us directly at support@ella-robinson.com so we can investigate and resolve this matter promptly.
Ella Robinson
There's no weight loss whatsoever
There's no weight loss whatsoever. I won't be ordering any more
1 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Linda!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
When it too good to be true!!!!
slimcoveTM patches well it's not true in any way shape or form. The patches have no effect whatsoever, other than creating an incredible itchy patch of skin with a red welt in the square shape of the patch. Not even a placebo, I should have known better.
13 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Deborah!
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com — we’re here to help.
Ella Robinson
Totally useless just a bit sticky paper…
Totally useless just a bit sticky paper can't get a refund unless you read German so no 30 day money back guarantee 100% you don't need to buy this product
13 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Deb!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
Excellent so far i lost a kilo and…
Excellent so far i lost a kilo and stayed the same for the second week
9 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Charlaine!
Thank you for your feedback—great to hear you've seen some progress! Keep going, and feel free to reach out if you need any support.
Ella Robinson
Wast of money
The product is most definitely not what is advertised to say it's a fake product would be an understatement .think twice before making a purchase!!!!!
12 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Terry!
We’re sorry for the trouble and frustration caused. We want to make this right—please contact us at support@ella-robinson.com so we can discuss the issue quickly.
Ella Robinson
IT WAS NOT THE SAME I DID ORDER I ORDER…
IT WAS NOT THE SAME I DID ORDER I ORDER MR FIRM NOT FOR DELAY
12 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi there!
Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.
Ella Robinson
This so called company is in fact a scam . Please avoid them at all costs
This so called company is in fact a scam
2 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Thua!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
Patches
Used the patches for a week now but no movement in my weight. Perhaps I want too much too soon?
10 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Dawn!
Sorry to hear this didn’t meet your expectations. We appreciate the feedback and would love a chance to discuss this matter. Please reach out at support@ella-robinson.com
Ella Robinson
Product not as described
I ordered a product and paid by PayPal. The end product was not what was advertised (Nothing like it) and although I provided photographic evidence, they simply quoted their refund policy. Very shonky- Steer clear
Their refund policy is below
Our refund only applies when a product is damaged during transport or delivered incompletely.
Tight clothes, underwear and opened cosmetics/creams/oils cannot be returned for hygienic reasons.
Additionally, results may vary from customer to customer. We do not guarantee that customers will achieve the same results as described on our landing page, as this varies from person to person.
Use our products only as indicated in the instructions on the packaging.
The packaging can be slightly different, but the product is the same.
28 avril 2025
Avis spontané
Réponse de Ella Robinson
Hi Russ!
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com — we’re here to help.
Ella Robinson
It took more of the product to get the…
It took more of the product to get the result I needed maybe next time I use it when almost there to get desired effect
7 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Robert!
We really appreciate your thoughtful review! It’s wonderful to hear you had a positive experience. Looking forward to having you back again soon!
Ella Robinson
This is a scam
The company I dealt with was called Nina Pedersen which is a scam, I don't know who Ella Robinson is, unless Nina is now trading under a different name. As one other lady has already said the supposedly slimming patches that arrived are NOT as advertised. There was nothing to put on the patch which incidentally, has a backing that is difficult to tear off.
I have sent 3 emails asking for a return/refund as their blurb states 100% guaranteed to receive refund if not satisfied. What a joke, not had any replies this is an absolute rip off. I had an email asking for feedback [in English] if you click to make a complaint, that's in a different language, this company is a rip off and needs investigating. I am within the 31 day time for a complaint.
17 avril 2025
Avis spontané
Réponse de Ella Robinson
Hi Pat!
We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please get in touch to Nina Pedersen through this email: support@ninapedersen.com—we’ll be happy to assist you in resolving this.
Ella Robinson
Day 35 and no change in weight
Day 35 and no change in weight. Patches different from advertised (no circle) I was assured they are the same. Disappointed as I know the injection was working but thought I would try these. Back to square one.
8 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Julie!
We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@ella-robinson.com. Thank you!
Ella Robinson
Item ordered and product delivered was not the same.
Item ordered and product delivered was not the same. Although the company has disclaimer on their website saying "The packaging can be slightly different, but the product is the same" The packaging was totally different and the product delivered was not the product I ordered. All attempts to rectify the problem have failed.
THIS COMPANY SHOULD BE AVOIDED - TOTAL SCAM
7 mai 2025
Avis spontané
Réponse de Ella Robinson
Hi Graham!
We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!
Ella Robinson
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