I have been with Emergency Assistance over many years maybe 8 yes + and that says it all.. Good prices , covers and service ( just remembered when u take one u won't be covered immediately but after... Voir plus
L'entreprise a répondu
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Very misleading information on taking cover out online. ie saying you are covered for national recovery, whilst they only recover you to nearest garage. Also took over 30 minutes to answer my call... Voir plus
L'entreprise a répondu
Easy signing up process , different tiers of cover , make your choice based on level of cover, pay , sorted. First time with Emergency assist , very attractive pricing , hopefully won't require assi... Voir plus
L'entreprise a répondu
Our son put us onto Emergency Assist - I was shocked when he told me how much he paid compared with other breakdown companies. So when my renewal came through for RAC I cancelled and signed up with E... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Get breakdown cover from Emergency Assist and see how much you could save. Peace of mind, and stress free motoring, from £19.00 a year. Get a quote now.
Coordonnées de contact
Exchange Square, PE13 1RA, Wisbech, Royaume-Uni
- 01945 586200
- enquiries@emergencyassistltd.co.uk
- emergencyassistltd.co.uk
4,1
Bien
29 k avis
Demande des avis aux clients
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Don't use this company
Don't use this company. They are horrendous. They seek to find reasons why they should not be attending rather than putting customer at the forefront of the customer journey and seeking to effectively resolve.
Customer Service Supervisor called and was unable to resolve. This is the worse customer service for a paid for service I have ever received. The whole experience has been made more overwhelming by my placing my business with this company and the interventions I was hopeful to receive being a solo woman.
Alas, this is not a service it's a tick box exercise to avoid ownership and send assistance as expected.
Do not use this company.
9 septembre 2026
Avis spontané
Réponse de Emergency Assist
Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@emergencyassistltd.co.uk, making sure to include your Cover Number, and we'll look into this further. The Emergency Assist Team
Tyran was very professional and…
Tyran was very professional and helpful. He helped me with renewal. Thank you!
9 septembre 2026
Avis spontané
Réponse de Emergency Assist
It's great to hear such positive feedback. Thank you for taking the time to share your experience with us - we really do appreciate it. The Emergency Assist Team
recently joined,but have not use the…
recently joined,but have not use the service.cheaper than elsewhere.
4 septembre 2026
Réponse de Emergency Assist
It's great to read your positive feedback - thank you. We're glad your experience was a good one and we appreciate your support. If there's anything you feel we could improve on, please do reach out to us. The Emergency Assist Team
Réponse de Emergency Assist
Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to being there for you whenever you need us. The Emergency Assist Team
Very quick to pick up our broken down…
Very quick to pick up our broken down van thankyou .
7 septembre 2026
Réponse de Emergency Assist
It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to being there for you whenever you need us. The Emergency Assist Team
Excellent service and good communication
Excellent service and good communication
8 septembre 2026
Avis spontané
Réponse de Emergency Assist
We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback; it means a great deal to the whole team. The Emergency Assist Team
Réponse de Emergency Assist
Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The Emergency Assist Team
Réponse de Emergency Assist
It's great to read such positive feedback - thank you! We're glad we could be there when you needed us and we appreciate you taking the time to let us know. The Emergency Assist Team
I had an issue with paper and they…
I had an issue with paper and they sorted it straight away
31 août 2026
Réponse de Emergency Assist
We're pleased to hear your experience was a good one - thank you for letting us know. We always welcome feedback, so if there's anything you feel we could do better please do get in touch at customer.care@emergencyassistltd.co.uk. The Emergency Assist Team
perfect break down cover
simple to join with no fuss & covered straight away with a great 2yr deal for my camper van & i also have my daily car covered by them too i have used them for many years now with excellent service 10/10.
7 septembre 2026
Réponse de Emergency Assist
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The Emergency Assist Team
Réponse de Emergency Assist
Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The Emergency Assist Team
I was bit sceptical at…
To be honest I was bit sceptical at first as a new user but their service was really awesome. I had a flat tire n gentle man came within 40mins n changed it. Very happy n well recommended👍.
31 août 2026
Réponse de Emergency Assist
Thank you for your review. We're really pleased things went well for you and we appreciate you sharing your experience. We hope to continue providing the same level of service. The Emergency Assist Team
They got me home
They got me home. I had to wait a while but that's understandable when it was a bank holiday.
31 août 2026
Réponse de Emergency Assist
Thank you for taking the time to leave a review. We're pleased your experience was a positive one and we appreciate your feedback. If there's anything we can do better, we'd love to hear from you at customer.care@emergencyassistltd.co.uk. The Emergency Assist Team
Avoid
Avoid. When you have a bust tyre through no fault of your own, which I'm pretty sure most would agree is being in need of emergency assistance and find out it isn't covered by "premium" you have to wonder why you bothered joining!
30 août 2026
Avis spontané
Réponse de Emergency Assist
Thank you for bringing this to our attention. We're concerned by your feedback and would like to hear more. Please contact our team at customer.care@emergencyassistltd.co.uk, making sure to include your Cover Number, and we'll ensure this is looked into. The Emergency Assist Team
Super value break down cover
We have 2 cars and a motorhome covered by EA and have done so for a number of years. On the occasions when we have needed a call out they have always been very efficient and sent a recovery vehicle quickly. The prices are very competitive and you really can't fault the vaue for money breakdown cover they offer.
25 juin 2026
Réponse de Emergency Assist
Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to being there for you whenever you need us. The Emergency Assist Team
Very helpful & quick to respond
4 août 2026
Réponse de Emergency Assist
Thank you so much for your kind review. We're pleased to hear things went well and we appreciate you sharing your experience with us. We'll always be here when you need us. The Emergency Assist Team
Réponse de Emergency Assist
Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The Emergency Assist Team
Was looking for a reliable
Was looking for a reliable, cheap, fully comprehensive breakdown service,
Found Emergency Asisst..
Job done.
30 août 2026
Réponse de Emergency Assist
We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The Emergency Assist Team
basic service
ultimately someone came out and sorted my issue but the people on the phone were not sympathetic and overly helpful to a panicked person who had broken down. Very monotone and obviously reading script. no personality- also didnt explain that id have to part with extra cash to the people who came out to sort my battery. also i have had no invoice / receipt for the payment made.
5 septembre 2026
Réponse de Emergency Assist
Thank you for your review. We appreciate you taking the time to share your honest feedback and we're glad some parts of your experience were positive. We'd always welcome the opportunity to hear more from you. The Emergency Assist Team
Clear instructions on EA website.
6 septembre 2026
Réponse de Emergency Assist
Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The Emergency Assist Team
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