Take a look at the order history and notes. This continually got pushed out, was told multiple different shipment dates, and I still have not received. This was ordered on 6/27 and it now 7/13 I ha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered the sample kit from Envelopes.com & JAM paper. Ended up using that sample kit to help a friend find her perfect wedding paper. She got a metallic paper for her save the dates. She also foun... Voir plus
L'entreprise a répondu
THEY HAVE AMAZING PRODUCTS!!!! ALL OF THEIR ENVELOPES COME IN A WIDE VARIETY AND THEY HAVE A HUGE SELECTION. IM A DIYER CRAFTER AND THEY EVEN HAVE SOME OF THE BEST CARDSTOCK AROUND, LIKE FOR CRAFTING... Voir plus
L'entreprise a répondu
This was my first time ordering from Envelopes.com and was so impressed by the vast selection of quality products. When I made an ordering error, customer service was so courteous and professional. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'impression numérique
- Magasin d'articles d'emballage
- Magasin d'impressions et de signalisation
- Imprimeur
Écrit par l'entreprise
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Coordonnées de contact
New Horizons Boulevard 5300, 11701, Amityville, Etats-Unis
- review@jamplus.com
- envelopes.com
4,4
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Longtime fan!
We've been using envelopes.com for at least the last 10 years and have never been disappointed. We won't go anywhere else for envelopes! HIGHLY recommend.
10 février 2026
Avis spontané
Réponse de Envelopes.com
Thank you for taking the time to leave such an incredible review. We are truly honored to have earned your trust and loyalty over the past 10 years. Hearing that you continue to choose Envelopes.com and would not go anywhere else means more to us than we can say.
Your continued support and recommendation are sincerely appreciated, and we look forward to serving you for many more years to come.
Elizabeth, Customer Support Manager
Just easy to order from you
Just easy to order from you, even when I have issues and can't get the website to work, I call and it's taken care of! Love you guys!
2 mars 2026
Réponse de Envelopes.com
Thank you for taking the time to leave a review. We’re so glad to hear that ordering with us has been easy and that our team has been able to quickly assist whenever you’ve experienced any website issues. Providing simple, reliable service is very important to us.
We truly appreciate your kind words and support. We hope to serve you again soon.
Elizabeth, Customer Support Manager
Wonderful customer service
Wonderful customer service! I didn’t have to keep reaching out regarding my orders. They followed up with me and let me know if the progress.
14 février 2026
Avis spontané
Réponse de Envelopes.com
Thank you for taking the time to leave a review. We truly appreciate your kind feedback and are so glad to hear you had a wonderful customer service experience. Keeping our customers informed and providing proactive updates on order progress is very important to us, and we’re happy it made a positive difference for you. 😊
Elizabeth, Customer Support Manager
Customer service was polite
Customer service was polite, understanding, and listened to my issue.
18 février 2026
Réponse de Envelopes.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are glad to hear that our customer service team was polite, understanding, and attentive to your concerns. Providing supportive and helpful service is very important to us, and we’re happy we could assist you.
Elizabeth, Customer Support Manager
Decent envelopes at a good price
Decent envelopes at a good price with acceptable turnaround times.
5 février 2026
Réponse de Envelopes.com
Hello Christopher,
Thank you for ordering with us and for taking the time to leave a review. We truly appreciate your business and are glad to hear the envelopes and turnaround time met your expectations!
Elizabeth, Customer Support Manager
The product is quality and easy to reorder
The product is easy to reorder. The quality of the product is great and works perfectly for our needs.
11 février 2026
Réponse de Envelopes.com
Hello Shannon,
Thank you for ordering with us and for taking the time to leave a review. We are happy to hear the product quality and reorder process have met your needs. We truly appreciate your support and your business.
Elizabeth, Customer Support Manager
Great selection with fast shipping
I can't seem to find A1 envelopes through our regular paper suppliers, but I can always find them very easily at Envelopes.com -- with many options to choose from. Our customer likes the peel 'n seal envelopes, and I found that on here right away, in the color they wanted. I was very impressed how fast we received the order -- even our customer was surprised. Never had an issue ordering from this site. Good support and easy to navigate website.
8 janvier 2026
Avis spontané
Réponse de Envelopes.com
Hello Ken!
Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you were able to quickly find the A1 envelopes you needed and that your overall experience, including shipping, went smoothly. Feedback like yours means a great deal to our team and encourages us to keep delivering the best service possible.
Elizabeth, Customer Support Manager
great service and product!
I've been ordering my envelopes from envelopes.com for years. I have always gotten high quality envelopes, received them quickly, and had great response from their customer service as needed. As a graphic designer who cares deeply about the texture and color of everything I use, it's great to know I can easily order envelopes from them and have one less thing to worry about!
23 novembre 2025
Avis spontané
Réponse de Envelopes.com
Thank you so much for your kind words and continued support over the years. We truly appreciate you taking the time to share your experience.
It means a great deal to hear that the quality, turnaround time, and customer service have consistently met your expectations. We are glad we can be a reliable part of your process and help make your projects a little easier.
If there is ever anything we can assist with, we are always happy to help.
Elizabeth, Customer Support Manager
I love using envelopes.com
I love using envelopes.com. Always fun to look at various products for inspiration as I’m designing. The samples are a huge help. And prices are great. Have purchased many times over the years.
28 janvier 2026
Réponse de Envelopes.com
Thank you for taking the time to leave such a wonderful review. We truly appreciate your continued support and are so glad to hear that you enjoy exploring our products for inspiration and that the samples have been helpful in your design process. It means a great deal to us that you have chosen to purchase with us over the years, and we look forward to supporting many more of your projects in the future.
Elizabeth, Customer Support Manager
They do not proof their work!
First and foremost is the fact that they printed an error in the zip code of the the return address on the envelope. There were only 4 numbers. Every zip code in the US has five numbers. Why didn't they proof their work? I was told that they print what the customer types. Even if I had made a mistake which I do not know that I did they should have seen that the zip code was incomplete and looked it up. It also took a very long time to receive my order. I will never use them again.
2 février 2026
Avis spontané
Réponse de Envelopes.com
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered with your order. This is not the level of service or quality we strive to provide, and we completely understand how frustrating this situation must have been.
Please send any additional information to review@jamplus.com, so our team can take a closer look and assist further. We would truly appreciate the opportunity to review this with you and work toward a resolution.
Elizabeth, Customer Support Manager
Mail Stand Out Cards to Family & Friends
It never fails to bring me joy when I find just the right unique sized envelope for my custom-designed and printed cards mailed in honor of holidays such as Thanksgiving, Christmas, Easter and Valentine's Day.
The high paper quality of the envelopes coupled with an assortment of colors and design embellishments keep Envelopes.com a step above the rest.
Personalization opportunities such as adding a photo or symbol on the outside of your selected envelope are also an option not to be missed.
Thank YOU Envelopes.com!
4 février 2026
Réponse de Envelopes.com
Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear how much joy our envelopes bring to your holiday cards and special mailings.
Your kind words mean a great deal to our entire team, and we are grateful for the opportunity to be part of your meaningful moments with family and friends. Thank you again for your continued support.
Elizabeth, Customer Support Manager
Envelopes.com has ALWAYS delivered…
Envelopes.com has ALWAYS delivered quality products- On time, and great pricing! You make me look good!
3 février 2026
Réponse de Envelopes.com
Thank you so much for taking the time to share your feedback. We truly appreciate your continued trust and support. Hearing that our quality, turnaround time, and pricing have consistently met your expectations means a great deal to us. Thank you again for your kind words and for choosing Envelopes.com.
Elizabeth, Customer Support Manager
I get this mini envelopes a lot, & will keep getting them
I get this mini envelopes a lot, I love them, & will keep getting them they are perfect for my needs, I also have purchased other envelopes, I do love this company for my needs, a Great product , Thank You
2 février 2026
Réponse de Envelopes.com
Thank you so much for taking the time to leave a review! We’re thrilled to hear that our mini envelopes are perfect for your needs and that you’ve enjoyed our products. Your support means a lot to us, and we look forward to continuing to serve you with great products in the future!
Elizabeth, Customer Support Manager
Réponse de Envelopes.com
Thank you so much for your kind feedback. We’re always happy to hear that our selection continues to meet your needs.We truly appreciate you taking the time to leave a review
Elizabeth, Customer Support Manager
The website sucks
The website sucks. It's very hard to do simple things. Where I can reorder on VistaPrint in five minutes, it takes half an hour on Envelopes, plus a chat with someone who doesn't know what they're doing.
29 janvier 2026
Réponse de Envelopes.com
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it can be when a website doesn’t function as smoothly as expected, especially for tasks that should be quick and simple, like reordering.
This is not the experience we want for our customers, and we take concerns about usability and support very seriously. Your feedback helps us identify where improvements are needed, both in our website functionality and in how we support customers through chat.
We would really appreciate the opportunity to learn more about what specifically caused the difficulty so we can review it with our team. Please send any additional information to review@jamplus.com, and we’ll be happy to assist and investigate further.
Elizabeth, Customer Support Manager
Quick, Easy, reasonably priced, quality products
Ordering on Envelopes.com was extremely quick and easy. My envelopes arrived in record time, in perfect condition and exactly how I expected them. I am very happy with Envelopes.com and will continue to order our supplies from this company.
29 janvier 2026
Réponse de Envelopes.com
Thank you so much for your kind feedback! We’re thrilled to hear that your ordering experience was quick and easy, and that your envelopes arrived fast and exactly as expected. We truly appreciate your trust in Envelopes.com and look forward to continuing to support your supply needs in the future.
Warm regards,
Elizabeth
Customer Support Manager
Reordered two sizes of envelopes
Reordered two sizes of envelopes. Order was correctly filled and received within a few days.
23 janvier 2026
Réponse de Envelopes.com
Thank you for your kind feedback. We’re so glad to hear that your order was filled correctly and arrived quickly. We truly appreciate you choosing us for your envelope needs and look forward to serving you again.
Elizabeth
Customer Support Manager
The envelopes were as promised!
The envelopes were the quality advertised and delivered in the time promised.
16 novembre 2025
Avis spontané
Réponse de Envelopes.com
Thank you for your positive feedback. We’re so glad to hear that the envelopes met your expectations for quality and were delivered on time as promised. We truly appreciate you taking the time to share your experience and for choosing us.
Elizabeth
Customer Support Manager
My go-to for envelopes
I send a LOT of mail, and am pretty picky about my envelopes. Lucky for me, Envelopes.com exists! Their prices are great, their selection is unmatched, their shipping is quick. And I really appreciate that they offer peel-and-seal envelopes, as I hate having to lick envelopes or use glue.
I've really had nothing but good experiences with them. Thanks envelopes.com
17 novembre 2025
Avis spontané
Réponse de Envelopes.com
Thank you so much for this wonderful review. We’re thrilled to hear that Envelopes.com has become your go-to for envelopes and that our pricing, selection, and fast shipping have made a difference for you. Your kind words truly mean a lot to our team, and we’re grateful for your continued support and trust in us.
Elizabeth
Customer Support Manager
Beautiful product and excellent service
The envelopes I got are a beautiful, premium product. Couldn't be better for wedding invitations! They did send an incorrect style of envelope, and when I notified them, they promptly sent a replacement for free. My orders usually arrive earlier than expected, and this is my favorite place to buy envelopes when I need an elegant way to mail something! Also, when I call in, I always get someone who speaks English well, and that's worth a lot to me too!
3 novembre 2025
Avis spontané
Réponse de Envelopes.com
Thank you so much for sharing your experience. We’re thrilled to hear that you love the quality of the envelopes and found them perfect for your wedding invitations. We also appreciate your understanding regarding the initial mix-up, and we’re glad our team was able to resolve it quickly with a replacement. It’s wonderful to know that our delivery times, service quality, and customer support have consistently met your expectations. Your kind words truly mean a lot to us, and we’re grateful for your continued trust in us.
Elizabeth
Customer Support Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.