Éramai Avis 206

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Louis was absolutely fabulous

Louis was absolutely fabulous, so knowledgeable and genuine lovely person

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Amy,

Thank you for your feedback.

We’re glad to hear you had such a positive experience with Louise and that you felt well looked after.

We look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

The experience was great

The experience was great. Sandra and Joseph are amazing and so welcoming. My skin feels beautiful after the treatment

Thank you very much.

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi there,

Thank you for your feedback.

We’re glad to hear you had a great experience with Sandra and Joseph and that you left feeling happy with your skin!

We look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Very informative for a newcomer to…

Very informative for a newcomer to skincare. Left with a refreshed face, a tailored skincare routine and certainty about how to look after my skin. Very happy!

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Zoe,

Thank you for your feedback.

Glad everything made sense and that you left feeling refreshed and more confident with how to look after your skin!

Looking forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

I feel amazing glowing younger thank…

I feel amazing glowing younger thank you team, will definitely be back

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Leanne,
Thank you, we appreciate it.

So glad you’re feeling amazing and glowing , see you again soon !

The Eramai team

Noté 5 sur 5 étoiles

From the moment I stepped in I felt…

From the moment I stepped in I felt like royalty with water & espresso.
The treatment was like nothing I had ever experienced the care. The detail was amazing ,not to mention I feel I look 20 years younger , will definitely be back xx

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Jayde,
Thank you for this, it really means a lot to us.

We’re happy you felt comfortable and looked after from the moment you walked in, that’s exactly the feeling we want every client to have.

glad you loved the treatment and the results, it’s always special for us to hear that.

Can’t wait to see you again soon!

The Eramai team

Noté 5 sur 5 étoiles

The staff were incredible inviting and…

The staff were incredible inviting and welcoming, made me feel very special. Thank you for making me feel amazing.

24 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Crissy,
Thank you, we appreciate it!

So glad you felt welcomed and special, that’s exactly what we aim for at Eramai

We look forward to having you back.

The Eramai team

Noté 5 sur 5 étoiles

Sanda was fabulous and did a great job…

Sanda was fabulous and did a great job making sure the experience was unforgettable.
Thank you

23 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Nadia,

Thank you for your kind words.

We’re really glad Sanda made your visit such a memorable experience that’s exactly what we aim for.

Looking forward to welcoming you back.

The Eramai team

Noté 5 sur 5 étoiles

From the moment I step we had warm…

From the moment I step we had warm welcome. Anna was very kind and polite. She explained every step in the process. She was friendly making me comfortable on the process.
The product was super good, could see the change. Definitely will be coming back.

22 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Ruby,

Thank you for your lovely feedback.

We’re so glad you felt welcomed from the moment you arrived and that Anna made the whole experience comfortable and easy to follow. It’s great to hear you could already see a change in your skin.

We look forward to having you back.

The Eramai team

Noté 5 sur 5 étoiles

Everything was explained thoroughly as…

Everything was explained thoroughly as we went through each step. Page was fantastic and I couldn’t fault her service and the treatment she performed on my skin. It looks so much better already, in particular the skin around my nose and the lines between my eyebrows. Overall the skin looks amazing. I’m extremely happy that i came in and am aware of what’s possible and I’ll be back! :)

22 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Cassandra,

Thank you for sharing your experience.

It’s great to hear you felt guided through each step and are already noticing visible improvements in your skin, especially around the areas you were concerned about. We’re glad the treatment met your expectations and that you left feeling confident about what’s possible.

Looking forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Fantastic experience

I had a fantastic experience with Louise at Eramai Crown. She took the time to explain how the serums and LED works. After the treatment my skin looked so smooth and refreshed.

22 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Ilana,

Thank you for your feedback.

Great to hear you had such a good experience with Louise and that everything was explained in a clear and easy way. Even better that your skin felt smooth and refreshed straight after.

We look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Anna made me feel very comfortable and…

Anna made me feel very comfortable and comes across very knowledgeable on my concerns that we addressed. I look forward to seeing the future progress on my treatments and products. Thank you very much for making me feel valuable as a client.

22 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Christine,

Thank you for your kind words.

We’re really glad you felt comfortable with Anna and that your concerns were clearly understood and addressed.
It’s great to hear you’re looking forward to the progress ahead.

We appreciate you taking the time to share your experience and look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Great Experience

Service, products and information was great! Sandra was very knowledgeable and I felt she gave me really valuable information.

21 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Tracy,

Thank you for your feedback.

We’re really glad you had a great experience and that Sandra was able to give you clear, helpful guidance.

Looking forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Anna did an excellent job

Anna did an excellent job! Beautiful results on my face.

21 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Cleo,

Thank you for your feedback.

Great to hear you’re happy with your results and that Anna took good care of you.

We look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

The staff are great very knowledgeable…

The staff are great very knowledgeable and super friendly. Product is soooo amazing. The owner great. We need you guys in Sydney and surrounds!
Thank you all for an amazing experience

21 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Maree,

Thank you for your feedback.

We’re so glad you had a great experience with the team and felt well looked after. It’s great to hear you’re enjoying everything so far!

We appreciate the kind words , and Sydney might just have to be next 😉

Looking forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Great experience girl are lovely

Great experience girl so great

21 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Jo,

Thank you for your review.
We’re really glad you had a great experience and enjoyed your time with the team.

see you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Best facial in Melbourne

What can I say from start to finish I was made to feel special. Anna was incredible, she was very experienced with her knowledge and made me feel at ease.

This is honestly the best facial experience. My skin has never looked or felt better from one treatment. I can't wait to use my products and return.

Excited for the results, if this is what my skin looks like now, can't wait to see how it looks while using the treatments.

Thank you so much.

19 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Monique,

Thank you for sharing your experience.

It’s great to hear you felt so comfortable with Anna and that you noticed such an immediate change in your skin after your treatment.

We’re glad you’re excited to continue your routine and see how your skin develops over time.

Looking forward to having you back in clinic.

The Eramai team

Noté 5 sur 5 étoiles

The LED treatment at Eramai was…

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gave me such wonderful advice. I ended up purchasing items from the Cupere skin care collection because of the way my skin CHANGED after the treatment. I couldn't recommend this service or Shai enough!

19 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Francesca,

Thank you for sharing your experience

We’re really glad you enjoyed your LED treatment and that Shai took the time to guide you through everything clearly. It’s great to hear you noticed a change in your skin so quickly.

We appreciate the recommendation and look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Louise was very informative and I feel…

Louise was very informative and I feel I went in with dull skin and walked out with hydrated skin.
Open pores were a concern for me and after just one visit they are less visible.

19 avril 2026
Avis spontané
Logo de Éramai

Réponse de Éramai

Hi Damien,

Thank you for your feedback.

Great to hear your skin felt more hydrated after your visit with Louise and that you noticed a visible difference straight away.

We’re glad you had a good experience and look forward to seeing you again!

The Eramai team

Noté 5 sur 5 étoiles

This is first time I came to Eramai

This is first time I came to Eramai. Shai was the one did my facial. He is very professional and so friendly. Shai explained to me everything I need for my face. I was so happy with his service 😄. highly recommended

19 avril 2026
Logo de Éramai

Réponse de Éramai

Hi Dona,

Thank you for your feedback!

We’re glad to hear your first visit to Eramai with Shai was such a positive experience, and that everything was clearly explained and easy to follow.

We appreciate your recommendation and look forward to seeing you again.


The Eramai team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus