From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus
L'entreprise a répondu
I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus
L'entreprise a répondu
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus
L'entreprise a répondu
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus
L'entreprise a répondu
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
What can I say from start to finish I was made to feel special. Anna was incredible, she was very experienced with her knowledge and made me feel at ease.
This is honestly the best facial experience. My skin has never looked or felt better from one treatment. I can't wait to use my products and return.
Excited for the results, if this is what my skin looks like now, can't wait to see how it looks while using the treatments.
Thank you so much.

Réponse de Éramai
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gave me such wonderful advice. I ended up purchasing items from the Cupere skin care collection because of the way my skin CHANGED after the treatment. I couldn't recommend this service or Shai enough!

Réponse de Éramai
Louise was very informative and I feel I went in with dull skin and walked out with hydrated skin.
Open pores were a concern for me and after just one visit they are less visible.

Réponse de Éramai
This is first time I came to Eramai. Shai was the one did my facial. He is very professional and so friendly. Shai explained to me everything I need for my face. I was so happy with his service 😄. highly recommended

Réponse de Éramai
The staff are all amazing! Anna been looking after me very well with the products and explained every details.
Feel so relaxed to come here for my weekend with glass of champagne. I will be regular customers here for sure. Very recommend 😘

Réponse de Éramai

Réponse de Éramai
I came here for an LED treatment and the experience was good. The clinic is nicely set up and the appointment didn’t feel rushed. Everything was explained clearly and the staff were friendly.

Réponse de Éramai
Anna is so amazing, she really know her products and knowledgable about skin. The did miracle on my skin, pain free. I loved the products, and cant wait to see even more results. Recommend everyone to try Eramai and meet Anna. I will be back

Réponse de Éramai
Shai is absolutely fantastic. He has done multiple facial treatments for me, and every experience has been consistently excellent. He is professional, attentive, and clearly very knowledgeable about skincare. He takes the time to understand my skin’s needs and tailors each session accordingly, which I really appreciate.

Réponse de Éramai
I had amazing experience with the team. Thank you eramai family! Got the eye LED device looking to us it!

Réponse de Éramai
What an amazing experience with my mom to have a girls day out and leave feeling so Gawgu! Thanks Eramai

Réponse de Éramai
Had a great assessment with Sandera today using the $99 special. Highly recommend it

Réponse de Éramai
Louise made me feel frelaxed from the moment I walked in. I appreciated the detailed and logical explanation about how my skin is aging and the best way to protect it moving forward.
The results from my first consultation were remarkable.

Réponse de Éramai
What an amazing experience !!! LED amazing job ♥️❤️ the team amazing and so lovely

Réponse de Éramai
I had an absolutely wonderful experience Eramai!The team is incredibly professional and friendly, making you feel welcome from the moment you walk in. Special thanks to Sandra,who is truly exceptional.

Réponse de Éramai
I had such a relaxing experience with my lux LED facial treatment and my therapist Sandra took me through each step in the process. My skin feels amazing and this was such a treat for me. I will definitely book again! I was even treated to a special kettle extra pampering, so thank you very much for that :)

Réponse de Éramai
Louise was lovely, it was a very relaxing experience. We were greeted at the door with a glass of champagne and treated well throughout the experience. Would recommend.

Réponse de Éramai
The experience was amazing
Page was so helpful & lovely
The best I have ever had..!
Highly recommend
Page was amazing & really knowledgeable

Réponse de Éramai
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.