Éramai Avis 210

TrustScore 5 sur 5

4,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

210 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Best facial in Melbourne

What can I say from start to finish I was made to feel special. Anna was incredible, she was very experienced with her knowledge and made me feel at ease.

This is honestly the best facial experience. My skin has never looked or felt better from one treatment. I can't wait to use my products and return.

Excited for the results, if this is what my skin looks like now, can't wait to see how it looks while using the treatments.

Thank you so much.

19 avril 2026
Avis spontané
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Réponse de Éramai

Hi Monique,

Thank you for sharing your experience.

It’s great to hear you felt so comfortable with Anna and that you noticed such an immediate change in your skin after your treatment.

We’re glad you’re excited to continue your routine and see how your skin develops over time.

Looking forward to having you back in clinic.

The Eramai team

Noté 5 sur 5 étoiles

The LED treatment at Eramai was…

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gave me such wonderful advice. I ended up purchasing items from the Cupere skin care collection because of the way my skin CHANGED after the treatment. I couldn't recommend this service or Shai enough!

19 avril 2026
Avis spontané
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Réponse de Éramai

Hi Francesca,

Thank you for sharing your experience

We’re really glad you enjoyed your LED treatment and that Shai took the time to guide you through everything clearly. It’s great to hear you noticed a change in your skin so quickly.

We appreciate the recommendation and look forward to seeing you again.

The Eramai team

Noté 5 sur 5 étoiles

Louise was very informative and I feel…

Louise was very informative and I feel I went in with dull skin and walked out with hydrated skin.
Open pores were a concern for me and after just one visit they are less visible.

19 avril 2026
Avis spontané
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Réponse de Éramai

Hi Damien,

Thank you for your feedback.

Great to hear your skin felt more hydrated after your visit with Louise and that you noticed a visible difference straight away.

We’re glad you had a good experience and look forward to seeing you again!

The Eramai team

Noté 5 sur 5 étoiles

This is first time I came to Eramai

This is first time I came to Eramai. Shai was the one did my facial. He is very professional and so friendly. Shai explained to me everything I need for my face. I was so happy with his service 😄. highly recommended

19 avril 2026
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Réponse de Éramai

Hi Dona,

Thank you for your feedback!

We’re glad to hear your first visit to Eramai with Shai was such a positive experience, and that everything was clearly explained and easy to follow.

We appreciate your recommendation and look forward to seeing you again.


The Eramai team

Noté 5 sur 5 étoiles

The staff are all amazing

The staff are all amazing! Anna been looking after me very well with the products and explained every details.
Feel so relaxed to come here for my weekend with glass of champagne. I will be regular customers here for sure. Very recommend 😘

19 avril 2026
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Réponse de Éramai

Hi Pat,

Thanks so much for your lovely feedback.

Great to hear you’re feeling relaxed when you come in, and that Anna has been taking good care of you and explaining everything clearly. That’s exactly the experience we aim for!

We appreciate the recommendation, and we look forward to seeing you again in june!

The Eramai team

Noté 5 sur 5 étoiles

Anna was fantastic and knowledgeable

Anna was fantastic and knowledgeable

19 avril 2026
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Réponse de Éramai

Hi Lana,

Thank you for your feedback.

We’re glad you felt confident in your treatment with Anna. Her approach is always focused on clarity and understanding the skin properly.

We look forward to welcoming you back.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

I came here for an LED treatment and…

I came here for an LED treatment and the experience was good. The clinic is nicely set up and the appointment didn’t feel rushed. Everything was explained clearly and the staff were friendly.

30 janvier 2026
Avis spontané
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Réponse de Éramai

Hi Kenneth,
Thank you, we appreciate it.

Glad the treatment felt clear and comfortable , that’s exactly what we aim for.

We’d love to see you again !

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Anna is so amazing

Anna is so amazing, she really know her products and knowledgable about skin. The did miracle on my skin, pain free. I loved the products, and cant wait to see even more results. Recommend everyone to try Eramai and meet Anna. I will be back

18 avril 2026
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Réponse de Éramai

Hi Ann,

Thank You for your feedback.

Great to hear you enjoyed your treatment with Anna and that you’re happy with the results so far. She really focuses on understanding skin properly and choosing what suits each client best.

Looking forward to seeing you again next month.

The Eramai team

Noté 5 sur 5 étoiles

Shai is absolutely fantastic

Shai is absolutely fantastic. He has done multiple facial treatments for me, and every experience has been consistently excellent. He is professional, attentive, and clearly very knowledgeable about skincare. He takes the time to understand my skin’s needs and tailors each session accordingly, which I really appreciate.

18 avril 2026
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Réponse de Éramai

Hi Michael,

Thank you for taking the time to share your feedback!

The Eramai team is delighted to hear that your experiences with Shai have been consistently positive. His precision and ability to adapt each treatment to the skin’s evolving needs are central to the standard we aim to maintain.

We value your continued trust and look forward to supporting you throughout your skin journey.


The Éramai Team

Noté 5 sur 5 étoiles

Amazing

Amazing, attentive and professional service.

17 avril 2026
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Réponse de Éramai

Hi Terese,

Thank you for your kind words. We’re pleased to hear you experienced attentive and professional service with us.

We truly appreciate your support and look forward to welcoming you back again soon.

The Éramai Team

Noté 5 sur 5 étoiles

I had amazing experience with the team

I had amazing experience with the team. Thank you eramai family! Got the eye LED device looking to us it!

17 avril 2026
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Réponse de Éramai

Hi Elaine,

Thank you for sharing your experience, it means a lot to us. We’re pleased you felt the energy of the team and enjoyed your time with us.

Your EYE LED device is a great addition . excited for you to start seeing the results.

We’ll look forward to welcoming you back soon

The ÉRAMAI Team

Noté 5 sur 5 étoiles

What an amazing experience with my mom…

What an amazing experience with my mom to have a girls day out and leave feeling so Gawgu! Thanks Eramai

17 avril 2026
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Réponse de Éramai

Hi Theresa,

Thank you for your feedback , we’re glad you and your mum had such a great girls’ day and left feeling amazing!

We really appreciate your kind words and look forward to seeing you again soon

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Had a great assessment with Sansa today…

Had a great assessment with Sandera today using the $99 special. Highly recommend it

17 avril 2026
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Réponse de Éramai

Hi there,

Thank you for your feedback !
we’re glad you enjoyed your assessment and found it valuable.

We really appreciate the recommendation and look forward to seeing you again soon !
The Eramai Team

Noté 5 sur 5 étoiles

Louise made me feel frelaxed from the…

Louise made me feel frelaxed from the moment I walked in. I appreciated the detailed and logical explanation about how my skin is aging and the best way to protect it moving forward.
The results from my first consultation were remarkable.

17 avril 2026
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Réponse de Éramai

Hi Callan,

Thank you for your feedback, we’re so glad you felt relaxed from the moment you arrived and found the consultation clear and informative. It’s great to hear you were happy with your results.

We look forward to seeing you again soon

The Eramai Team

Noté 5 sur 5 étoiles

I had a good experience with eramai

What an amazing experience !!! LED amazing job ♥️❤️ the team amazing and so lovely

17 avril 2026
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Réponse de Éramai

Hi Mhay,

Thank you for your feedback , we’re so glad you had a great experience and loved the LED treatment.

We really appreciate your kind words and look forward to seeing you again soon

The Eramai Team

Noté 4 sur 5 étoiles

I had an absolutely wonderful…

I had an absolutely wonderful experience Eramai!The team is incredibly professional and friendly, making you feel welcome from the moment you walk in. Special thanks to Sandra,who is truly exceptional.

27 mars 2026
Avis spontané
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Réponse de Éramai

Hi Seema,

Thank you for your feedback , we’re so glad you had such a wonderful experience and felt welcomed from the moment you arrived.

We really appreciate your kind words and look forward to seeing you again soon

The Eramai Team

Noté 5 sur 5 étoiles

Relaxing LED treatment

I had such a relaxing experience with my lux LED facial treatment and my therapist Sandra took me through each step in the process. My skin feels amazing and this was such a treat for me. I will definitely book again! I was even treated to a special kettle extra pampering, so thank you very much for that :)

16 avril 2026
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Réponse de Éramai

Hi Nicole,

Thank you for your feedback we’re so glad you had a relaxing experience and enjoyed your LED treatment. It’s great to hear you felt well guided throughout and that your skin is already feeling amazing.

We’re happy you enjoyed the extra pampering as well , well deserved 😊

We look forward to seeing you again soon

The Eramai Team

Noté 5 sur 5 étoiles

Professional

Professional, exquisite treatment

16 avril 2026
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Réponse de Éramai

Hi there,

Thank you for your feedback , we’re glad you enjoyed the treatment.

We look forward to welcoming you back soon

The Eramai Team

Noté 5 sur 5 étoiles

Lovely experience

Louise was lovely, it was a very relaxing experience. We were greeted at the door with a glass of champagne and treated well throughout the experience. Would recommend.

16 avril 2026
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Réponse de Éramai

Hi Leah,

Thank you for your feedback, we’re so glad you had a relaxing experience and felt well looked after from the moment you arrived.

We really appreciate the recommendation and look forward to seeing you again soon

The Eramai Team

Noté 5 sur 5 étoiles

The experience was amazing

The experience was amazing
Page was so helpful & lovely
The best I have ever had..!
Highly recommend
Page was amazing & really knowledgeable

16 avril 2026
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Réponse de Éramai

Hi there,

Thank you for your feedback, we’re so glad you had such an amazing experience and felt well looked after.

We really appreciate the recommendation and look forward to seeing you again soon ✨

The Eramai Team

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