From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus
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Lisez les avis des autres
I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus
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I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus
L'entreprise a répondu
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Coordonnées de contact
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australie
- +61 485 982 414
- info@eramai.com.au
- eramai.com.au
4,8
Excellent
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Awesome persona
Awesome persona, her explanation throughout the process was great.
The treatment was definitely more than I expected
Thank you
16 avril 2026
Réponse de Éramai
Hi Kogi,
Thank you for sharing your experience , we’re so glad you felt well informed throughout the treatment and that it exceeded your expectations.
It’s great to hear the explanation and care made a strong impression.
We really appreciate your kind words and look forward to seeing you again soon
The Eramai Team
Mum and daughter day
I took my daughter for a girls day out started with a warm welcome and a glass of champagne. We were made to feel welcome.
Louise was very helpful and knowledgeable with all range of products. My daughter and I had a wonderful experience. We both came away feeling refreshed
13 avril 2026
Avis spontané
Réponse de Éramai
Hi Eleanor,
Thank you for sharing your experience ,
we’re so happy you and your daughter enjoyed your girls’ day out with us.
It’s wonderful to hear you felt welcomed from the moment you arrived and left feeling refreshed and well looked after.
We really appreciate your kind words and look forward to seeing you both again soon
The Eramai Team
Luxurious facial
The experience was luxurious from the first moment we walked in. I learnt so much about my skin and was provided some great options for ongoing care and maintenance. Highly recommend trying the LED facial and spoiling yourself. I will definitely be back. Thanks again for having us.
16 avril 2026
Avis spontané
Réponse de Éramai
Hi Kaz,
Thank you for sharing your experience.
We’re so glad you enjoyed your visit and felt well looked after from the moment you arrived. It’s great to hear you found the skin education and ongoing care options valuable, and that the LED facial stood out for you.
We really appreciate the recommendation and look forward to seeing you again soon ✨
The Eramai Team
immediate results
polite friendly and knowledgeable of skin analysis to provide targeted treatment with immediate results. relaxed atmosphere and lovely team
16 avril 2026
Avis spontané
Réponse de Éramai
Hi Belinda,
Thank you for sharing your experience.
We’re so glad you felt comfortable and well looked after. It’s great to hear the skin analysis and targeted treatment made an immediate difference, and that you enjoyed the relaxed atmosphere with the team.
We really appreciate your kind words and look forward to seeing you again soon ✨
The Eramai Team
I had my first LED session here…
I had my first LED session here recently. The clinic has a very clean and modern feel, and the appointment itself was straightforward. The staff took time to answer my questions which made me feel more comfortable.
3 mars 2026
Avis spontané
Réponse de Éramai
Hi Josh,
Thank you for sharing your experience, we’re glad your first LED session felt comfortable and straightforward.
It’s great to hear the clinic environment and the team’s support helped you feel at ease and well-informed throughout your visit.
We look forward to seeing you again soon ✨
The Eramai Team
Eramai is amazing
Shai and Louise are amazing. Eramai is such a luxury. You are treated like a superstar. Love it.treat yourself. I’m a regular now.
15 avril 2026
Avis spontané
Réponse de Éramai
Hi Jacqui,
We’re happy to have you as part of the Eramai family. It means a lot to know you continue to enjoy the experience and feel the level of care and luxury we aim to deliver every time.
We’re already looking forward to welcoming you back again in June for your next appointment.
The ÉRAMAI Team
I had a very beautiful visit with Anna
I had a very beautiful visit with Anna, she was very helpful and explained every step. I will be back!
15 avril 2026
Réponse de Éramai
Hi Kellie,
Great to hear you had a lovely visit with Anna and that everything was clearly explained during your treatment.
We look forward to seeing you again soon.
The ÉRAMAI Team
Most amazing experience
Most amazing experience! Highly recommend, products are premium and Sandra was lovely!!
15 avril 2026
Réponse de Éramai
Hi Camila,
We’re so pleased to hear you had such an amazing experience. It’s great to know you enjoyed the treatment and our premium products.
It was a pleasure meeting you and experiencing your beautiful, unique energy.
We truly appreciate your recommendation and look forward to seeing you again for your next LED bed treatment.
The ÉRAMAI Team
Sandra was excellent doing my LED…
Sandra was excellent doing my LED treatment, Joseph was a extremely positive person, made my day
15 avril 2026
Réponse de Éramai
Hi Dee,
We appreciate you taking the time to share this.
It’s wonderful to hear Sandra delivered a great treatment and that Joseph made the experience even more positive ! that’s exactly the atmosphere we aim to create.
We look forward to welcoming you back for your next session
The ÉRAMAI Team
Fantastic attention to detail and…
Fantastic attention to detail and professional. Went to feel refreshed and get expert advice on skin management and I was not disappointed. Will definitely be back.
14 avril 2026
Réponse de Éramai
Hi Leith,
We really appreciate your kind feedback.
It’s wonderful to hear you felt refreshed and received professional, detailed advice on your skin.
Providing a high level of care and tailored skin guidance is exactly what we aim for with every treatment.
We look forward to welcoming you back again soon.
The ÉRAMAI Team
Ana was a great consultant
Ana was a great consultant, very informative and educational. Lovely gentle and kind presence about her. Staff were also very welcoming and accommodating. Also love the Chandon!
14 avril 2026
Réponse de Éramai
Hi Kelly,
Thank you for your lovely feedback!
Anna truly puts a lot of care into making sure every client feels informed, comfortable, and looked after, so it means a lot to hear your kind words.
We’re also glad you felt welcomed by the team and of course, enjoyed the Chandon 😊
Looking forward to seeing you again soon!
The ÉRAMAI Team
My therapist was professional and…
My therapist was professional and honest. The treatment was fantastic and I left feeling a difference in my skin. Would def tell recommend Eramai.
14 avril 2026
Réponse de Éramai
Hi Angela,
Thank you , We’re really pleased to hear you felt such a noticeable difference in your skin and enjoyed the treatment experience.
It means a lot to know you felt supported by a professional and honest approach throughout your visit. We truly appreciate your recommendation and look forward to seeing you again soon.
The Eramai Team
Louise was amazing
Louise was amazing. She was extremely thorough in explaining the products and how to use them. Louise was also very knowledgeable about the skin and how to protect it.
14 avril 2026
Réponse de Éramai
Hi Christina,
Thank you for sharing your feedback.
We’re delighted to hear you had such a positive experience with Louise.
Her thorough approach and deep knowledge of skin health and product education are exactly what we strive to deliver, and it’s wonderful to know this made a difference for you.
We truly appreciate your support and look forward to seeing you again soon.
The Eramai Team
Réponse de Éramai
Hi Lucille,
We’re really glad to hear that you had a great experience with Anna and that you found the service informative and helpful that’s exactly what we aim for.
We look forward to welcoming you back again soon.
The Eramai Team
Overall a pleasant visit
Overall a pleasant visit. The treatment was simple and relaxing, and the atmosphere in the clinic is calm. The team were polite and welcoming which made the experience feel easy.
5 mars 2026
Avis spontané
Réponse de Éramai
Hi Teddie ,
Thank you , we really appreciate you taking the time to share this.
We’re glad you enjoyed a calm, relaxing experience and felt welcomed by the team. That’s exactly the environment we aim to create, so it means a lot to hear that came through.
We look forward to seeing you again soon.
The ÉRAMAI Team
Happy about the treatment absolutely…
Happy about the treatment absolutely fantastic.. Will come back for another time. Thank you for Gorgeous Shai :)
13 avril 2026
Avis spontané
Réponse de Éramai
Hi Novalita,
Really lovely to hear you were so happy with your treatment !
thank you for the kind words about Shai. We’re glad you had such a great experience with us.
Looking forward to seeing you in June!
The ÉRAMAI Team
Réponse de Éramai
Hi Toni,
Great to hear you enjoyed your facial treatment.
Hope to see you again soon.
The ÉRAMAI Team
Hi paige ,it was really fantastic…
Hi paige ,it was really fantastic visiting Eramai an meeting you and happy with the service how you explained each and every step , i felt so refreshing and confident after the treatment and i am really Happy to look forward you again
Thanks alot
13 avril 2026
Avis spontané
Réponse de Éramai
Hi Anmol,
Thank you message . it really means a lot.
We’re so glad you felt refreshed, confident, and happy with how everything was explained step by step.
That experience is exactly what we aim to give every client.
We’re looking forward to seeing you again soon.
The ÉRAMAI Team
Great professional service
Louise was very friendly helpful and professional
13 avril 2026
Avis spontané
Réponse de Éramai
Hi Lara,
Thank you! We’re glad you had such a positive experience and felt well looked after by Louise.
We look forward to welcoming you back soon!
The ÉRAMAI Team
It was a great experience
It was a great experience. Louise is lovely and very helpful.
12 avril 2026
Avis spontané
Réponse de Éramai
Hi Jing,
Thank you- we glad you had a great experience. Lovely to hear Louise looked after you so well.
Hope to see you again soon.
The ÉRAMAI Team
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