Éramai Avis 210

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

210 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shai gave me beautiful service and…

Shai gave me beautiful service and really treated me like family!
I got the face LED mask 😍

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Maged,

Love this ! thank you for sharing. We’re really glad you felt looked after that way, it means a lot.

Enjoy the LED PHANTOM, its a beautiful device!
we’ll see you again soon!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

I treated my wife here they made us…

I treated my wife here they made us feel very comfortable and offered bubbly to the wife myself coffee and water most importantly they treated my wife as a VIP

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Jason,

Thank you for coming in with your wife ! it was genuinely a pleasure having you both.

We’re really glad she felt special and that you were both comfortable throughout the visit.

Looking forward to seeing you again next month.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Great experience

A return visit for me… Louise was fantastic, highly recommend for a thorough skin analysis & tailored skin care treatments.
Thank you.

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Jill,

So nice to have you back with us ,and thank you for the kind words. Really glad you enjoyed your time with Louise and the our tailored treatment to fit your skin.

We’ll see you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Loiuse was amazing

Loiuse was amazing, easy to talk to and understand. Walked me through the process and my face felt and looked amazing, definitely coming back soon.

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Sally,

Thank you! We’re so glad you felt comfortable throughout your experience and loved your results.

We look forward to welcoming you back soon!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Shai was amazing

Shai was amazing. My skin has never looked better. I will definitely be coming back next time I’m in Melbourne

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Georgia,

Thank you! We’re glad you loved your results and had such a great experience.

We look forward to seeing you again next time you’re in Melbourne!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Anna was my consultant and was very…

Anna was my consultant and was very thorough and informative. The products speak for themselves. Light, non greasy, and the product goes far.
Thank You Anna for my 1st ever treatment. I will be back next month.

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi Shan,

Thank you! We’re so glad you enjoyed your first treatment and felt well guided throughout your experience.

We look forward to welcoming you back next month!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Anna is so lovely and her expertise is…

Anna is so lovely and her expertise is amazing. Shai,their manager was so accomodating and make our experience relaxing. Will definitely comeback.

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi there,

Really appreciate you sharing this , lovely to hear Anna’s expertise stood out and that Shai helped make the experience feel calm and easy for you both.

We look forward to seeing you again.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

The experience was great

The experience was great. Louis and Ana took care of my husband and I on our first treatment session.

We have supported the products as well which we are very excited to use

12 avril 2026
Avis spontané
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Réponse de Éramai

Hi there,

Thank you so much — we’re really glad you both had such a great first experience with us!
It means a lot to hear you felt well looked after, and we’re especially happy you’re excited to continue with the products at home.

We’re proud of the care we deliver as a team, and we look forward to seeing you both again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Visited this clinic not long ago and…

Visited this clinic not long ago and everything went smoothly. The environment is quiet and comfortable, which made the appointment feel quite relaxing. I also liked that the staff were friendly and easy to talk to.

5 février 2026
Avis spontané
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Réponse de Éramai

Hi Ellen,

Thank you for taking the time to share this. We’re glad you felt comfortable and well looked after during your visit.

Would be lovely to have you back again.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Amazing service from Louise

Amazing service from Louise. Made me feel welcome, and gave me an in depth analysis of my skin. Would highly recommend.

11 avril 2026
Avis spontané
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Réponse de Éramai

Hi Evelyn,

Thank you so much. we’re really happy you felt welcome and enjoyed the skin analysis. It was lovely to have you with Louise as well, and we truly appreciate your recommendation.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Relaxing and soothing

Relaxing and soothing. Very knowledgeable and kind. Worth it. Anna is wonderful!

11 avril 2026
Avis spontané
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Réponse de Éramai

Hi Doreen,

Thank you for your kind words! we’re really happy you felt relaxed and well looked after.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Amazing first experience with skin…

Amazing first experience with skin analysis! Lovely people here!

11 avril 2026
Avis spontané
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Réponse de Éramai

Hi Trisha,

Thank you, we’re glad you had a great first experience with us.

Looking forward to seeing you again!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Lovely experience

Lovely experience, very relaxing and can see the difference in my skin already.

11 avril 2026
Avis spontané
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Réponse de Éramai

Hi Kristen,

Thank you so much. really glad you enjoyed the experience and are already noticing a difference in your skin!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

I stopped by the clinic recently and…

I stopped by the clinic recently and had a good experience overall. The place itself looks really nice and calm. I tried the LED treatment and it felt relaxing during the session. The staff member I spoke with explained things clearly which I appreciated.

11 février 2026
Avis spontané
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Réponse de Éramai

Hi Emily,

Thank you for your feedback, we really appreciate it. We’re glad you enjoyed the calm environment and found the LED treatment relaxing. It’s great to hear everything was explained clearly.. that’s something we really focus on!

see you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

My experience was really great

My experience was really great, I had Anna for my treatment and she provided a really good comprehensive feedback on my skincare and needs.

They were also able to cater for me coming in early & flexible with time which was fab

Can't wait to be back x

10 avril 2026
Avis spontané
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Réponse de Éramai

Hi Selina,

Thank you for your lovely review! We’re happy you had a great experience and that Anna could give you clear and comprehensive guidance on your skin.

Glad we could accommodate your timing as well!

Can’t wait to have you back x

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Great experience

Great experience, Shai was very helpful explaining my skin condition, the service was very nice, left clinic glowing.

10 avril 2026
Avis spontané
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Réponse de Éramai

Hi Preet,

Thank you so much for your lovely feedback! We’re really happy to hear you had a great experience and that everything was explained clearly. And even better that you left glowing !

See you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

First time to this excellent…

First time to this excellent establishment...didnt know what to expect but can honestly say they were extremely proffessional, informative, beauty care of the future..highly recommend, walked away feeling amazing.. booked my next appointment to glow for an up coming wedding and overall new face regime ...thank you Eramai❤

10 avril 2026
Avis spontané
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Réponse de Éramai

Hi Lisa,

Thank you for such a thoughtful review. We’re so glad your first visit exceeded expectations and that you felt the professionalism and approach behind what we do.

We love hearing that you left feeling amazing and that you’ve started your new skincare journey with us, especially in preparation for your upcoming wedding. We’ll see you again before the big day to make sure everything is on track.

We look forward to continuing this process with you!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff. Informative skin review and treatment.

10 avril 2026
Avis spontané
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Réponse de Éramai

Hi Mary,

Thank you! We’re really glad you enjoyed the friendly atmosphere and found the skin analysis and treatment informative. That balance of care and clarity is exactly what we aim for every time.

We look forward to seeing you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Paige was very accommodating and made…

Paige was very accommodating and made the whole experience worth it. The whole team at Eramai was welcoming and helpful.

Highly recommend to try their services

10 avril 2026
Avis spontané
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Réponse de Éramai

Hi RC,

Thank you for your kind words! We’re so glad Paige made your experience feel worthwhile and that you felt welcomed and supported by the team.

We truly appreciate your recommendation and look forward to seeing you again.

The ÉRAMAI Team

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