From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus
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Lisez les avis des autres
I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus
L'entreprise a répondu
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus
L'entreprise a répondu
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Coordonnées de contact
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australie
- +61 485 982 414
- info@eramai.com.au
- eramai.com.au
4,8
Excellent
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Éramai
Hi Vicky,
Thank you! We’re so glad you had such a beautiful experience and felt well taken care of.
We look forward to seeing you again!
The ÉRAMAI Team
Had a wonderful experienced at Eramai.
9 avril 2026
Avis spontané
Réponse de Éramai
Hi Nema,
Thank you! We’re happy you had a wonderful experience with us.
We look forward to welcoming you back soon.
The ÉRAMAI Team
Réponse de Éramai
Hi Agustine,
Thank you! We’re so glad you enjoyed the energy and vibe, and had a great experience with the team.
We look forward to seeing you again!
The ÉRAMAI Team
Relaxing and beneficial
So relaxing, no pressure, very informative and friendly. Highly recommended
9 avril 2026
Avis spontané
Réponse de Éramai
Hi Tina,
Thank you! We’re so glad you found your visit relaxing, friendly, and informative. We look forward to welcoming you back soon.
The ÉRAMAI Team
Lovely Louise helped me put my skin…
Lovely Louise helped me put my skin care into perspective. Fantastic service and a wonderful skin treatment. 100% reccomend.
9 avril 2026
Avis spontané
Réponse de Éramai
Hi Sara 3>
Thank you for your kind words! We’re so glad Louise could help put your skincare into perspective and that you enjoyed the treatment. It means a lot to hear you’d recommend us!
We look forward to welcoming you back.
The ÉRAMAI Team
Réponse de Éramai
Hi Anna,
Thank you! We’re so glad you enjoyed your treatment and look forward to seeing you again.
The ÉRAMAI Team
I was impressed from the time I walked…
I was impressed from the time I walked in, until I walked out
Paige was excellent and Joseph was great with the service.
Loved the products and the treatment.
Will definitely be back,
9 avril 2026
Avis spontané
Réponse de Éramai
Hi Sharni,
We’re so happy to hear you had a wonderful experience from the moment you walked in until you left.
The Cupere products you used were specially developed to complement and enhance our LED treatments, ensuring optimal results for your skin.
We look forward to welcoming you back for your next visit.
The ÉRAMAI Team
Réponse de Éramai
Hi Maricris,
Thank you for your kind words! We’re so glad you felt comfortable and well cared for during your visit. Providing a relaxing and professional experience is exactly what we aim for.
We look forward to welcoming you back soon!
The ÉRAMAI Team
Felt very welcomed on arrival
Felt very welcomed on arrival. I used the LED bed. Everything thing was explained clearly and was easy to use.
9 avril 2026
Avis spontané
Réponse de Éramai
Hi Allison,
Thank you for your kind words.
We’re pleased to hear you felt welcomed and that your LED bed experience was clear and easy to follow. Our team always aims to ensure each treatment is both accessible and results driven.
It was our pleasure to host you, and we look forward to welcoming you again soon.
The Éramai Team
The staff was really great and…
The staff was really great and professional. Knew what they were talking about. Would definitely come back.
8 avril 2026
Avis spontané
Réponse de Éramai
Hi Phi,
Thank you for your kind words.
We’re pleased to hear you found our team professional and knowledgeable.
This is the standard we are committed to maintaining across every client experience at Éramai.
We look forward to welcoming you again soon, and thank you for your recommendation.
The Éramai Team
Quality Service
Nice staff, knowledgeable and able to answer my questions.
Can See results and really good products.
Recommended +++
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Summer,
Thank you for your kind words.
We’re really glad you noticed our Cupére range.
The Cupére formulations are developed exclusively for our clients to support our treatments and enhance the overall experience while helping maintain results.
We hope to see you again soon, and thank you again for your recommendation.
The Éramai Team
Great service
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Rebecca,
Thank you for your feedback! We’re delighted you enjoyed your experience .
The Éramai Team
Amazing customer service
Amazing customer service, very accommodating and the LED bed has done wonders for my inflammation. Very impressed with Eramai!
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Kelly,
Thank you for your wonderful feedback.
We’re delighted to hear that you found the service accommodating and that the LED bed has made such a difference to your inflammation.
Our LED bed is one of our most advanced and innovative treatments at Éramai Crown, designed to deliver visible, resultsdriven outcomes.
It was a pleasure having you with us, and we look forward to welcoming you again in the future.
The Éramai Team
It’s a good experience and i have good…
It’s a good experience and i have good resilts . Excited to see my transformation
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Kelly,
Thank you for your feedback.
We’re pleased to hear you’re already seeing results, that’s exactly what we aim for.
We’re excited for you to continue your journey with us and see your full transformation unfold!
The ÉRAMAI Team
5 Stars
Louise was kind and genuine with my appointment
My skin feels great - thank you
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Sooz ,
Thank you for your lovely feedback.
We’re so pleased to hear your skin is feeling great after your visit.
At Éramai, we combine our LED treatments with our Cupere formulations to support and enhance the results, ensuring the skin continues to improve beyond the session.
We’re so glad you enjoyed your experience and look forward to welcoming you again.
The Éramai Team
Great information and facial
Great information and facial. This was amazing with her support and knowledge.
7 avril 2026
Avis spontané
Réponse de Éramai
Hi Barbara-Ann,
Thank you!
We’re glad you found the session both informative and effective. Looking forward to seeing your continued results!
The ÉRAMAI Team
Thank you Louise and Joseph for the…
Thank you Louise and Joseph for the lovely experience today at Eramai Melbourne..feeling happy with the beautiful products and service! Will def recommend
6 avril 2026
Avis spontané
Réponse de Éramai
Hi Jo-Anne,
Thank you so much for your kind words.
Louise and Joseph will be thrilled to hear that you enjoyed your experience. We’re delighted you loved the products and service, and we truly appreciate your recommendation. We look forward to welcoming you back to ÉRAMAI Melbourne soon!
The ÉRAMAI Team
Best experience ever
I had the best experience here at Eramis Melbourne. I feel rejuvenated and Anna and Joseph were so lovely and welcoming.
I can’t wait to come back.
6 avril 2026
Avis spontané
Réponse de Éramai
We loved having you! So glad you’re feeling great after your treatment!
Anna and Joseph will be so happy to hear this.
See you again soon!
The ÉRAMAI Team
Réponse de Éramai
Hi Neil,
We’re delighted to hear that Louise provided such a professional experience.
It’s always our goal to ensure each client feels well cared for and leaves completely satisfied.
The ÉRAMAI Team
For Ana
For Ana - she was very welcoming and helpful, as someone younger I wanted to maintain a good skin, I’ve asked questions and tips that would help me with my maintenance☺️ and she did such a good job at explaining keep up the good work and I hope to see you soon ❤️
6 avril 2026
Avis spontané
Réponse de Éramai
Hi Cyrene ❤️
Thank you for your wonderful feedback.
We’re delighted to hear that Ana could provide clear guidance and helpful tips for your skin maintenance.
It’s always our goal to support healthy, long-term skin care habits, and we’re glad you had such a positive experience.
We look forward to welcoming you back soon with the fam! 3>
The ÉRAMAI Team
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