Éramai Avis 210

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

210 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such a lovely experience at Eramai…

Such a lovely experience at Eramai today. Anna was incredibly helpful and clearly skilled in what she does. We walked out feeling completely rejuvenated.

6 avril 2026
Avis spontané
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Réponse de Éramai

Donna 🤍

We’re thrilled to hear you had such a lovely experience at ÉRAMAI today.

It’s wonderful that Anna’s expertise helped you feel completely rejuvenated, giving our clients that sense of care and renewal is exactly what we aim for.

We look forward to welcoming you back soon!
The ÉRAMAI Team

Noté 5 sur 5 étoiles

Lovely personnel

Lovely personnel, great products and thorough education on all procedures and products.

6 avril 2026
Avis spontané
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Réponse de Éramai

Julie 3>

We’re so happy to hear that you felt the special touch of our Cupere products, from the care and guidance to the treatments, everything is designed to give you clarity and confidence in your skin journey.

We look forward to welcoming you back,
The ÉRAMAI Team

Noté 5 sur 5 étoiles

Anna was lovely

Anna was lovely, and explained everything I did and didn’t need. An honest appraiser

6 avril 2026
Avis spontané
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Réponse de Éramai

Thank you for your kind words, Paul 🤍

We’re so pleased you valued the clarity and care in your consultation , providing considered, tailored guidance is at the core of what we do.

We look forward to welcoming you back,
The ÉRAMAI Team

Noté 5 sur 5 étoiles

Louise did a great job explaining every…

Louise did a great job explaining every application and process for a better skin care routine. Happy with treatment. Thanks

5 avril 2026
Avis spontané
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Réponse de Éramai

Thank you Shazkan .

We hope you enjoyed your time at CROWN.

It was a pleasure having you with us, and we’re so glad you had a positive experience.

Looking forward to seeing you again soon,

The ÉRAMAI Team

Noté 5 sur 5 étoiles

The staff is very helpful in explaining…

The staff is very helpful in explaining the skin analysis and provided tailored recommendations.

5 avril 2026
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Réponse de Éramai

Thank you for your kind words, Cornie 🤍

We’re so glad you found the skin analysis helpful and that the recommendations felt clear and tailored to you , that’s exactly what we aim for.

Looking forward to seeing you again soon 3>

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Louise was very helpful with treatment…

Louise was very helpful with treatment and very knowledgeable! Highly recommend a visit to get your skin checked and treatment!

5 avril 2026
Avis spontané
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Réponse de Éramai

Thanks so much for your recommendation, Rick 🤍

Louise loves helping clients feel informed and confident about their skin.

We’re thrilled you had such a positive experience!

Can’t wait to welcome you back for your next visit,

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Highly recommend Sandra

Highly recommend Sandra, she was so friendly and professional, and very knowledgeable. Will be back again for sure.

5 avril 2026
Avis spontané
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Réponse de Éramai

Thanks so much for your kind words Vanessa 🤍

Sandra will be so happy to hear this , she truly puts a lot of care into making every treatment feel both professional and comfortable.

We’re so glad you felt the ÉRAMAI experience.

Looking forward to seeing you again soon,

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Professional and prompt service…

Professional and prompt service provided.

5 avril 2026
Avis spontané
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Réponse de Éramai

Thank you feedback, Samantha! 3>
We’re thrilled you found our service professional and prompt, our team always strives to make every visit seamless.

Can’t wait to welcome you back for your next LED bed next week!

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Great experience & lovely staff

5 avril 2026
Avis spontané
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Réponse de Éramai

Thanks so much, Dashpreet!
So glad you enjoyed your time with us, creating a great experience is exactly what we focus on .

Hope to see you back again soon ✨

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Walking out of here looking & feeling

Walking out of here looking & feeling
fabulous! The staff are amazing!!!

5 avril 2026
Avis spontané
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Réponse de Éramai

Thank you so for your kind words, Graham!
We’re so happy you left feeling and looking fabulous, that’s exactly what we aim for here to Eramai!

Our team will really appreciate this 🤍
Looking forward to seeing you again soon.

The ÉRAMAI Team

Noté 5 sur 5 étoiles

Enjoyed the staff Sandra at my facelift…

Enjoyed the staff Sandra at my facelift appointment. Session was very thorough and insightful, hoping to try the cupere products and see how I go. Will certainly visit again for follow up.

4 avril 2026
Avis spontané
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Réponse de Éramai

Hi OTE ,

Thank you for your lovely review.

We’re really glad you enjoyed your experience and found the treatment thorough and insightful.

The products used during your visit are designed to support and maintain your results alongside our LED treatments.

We look forward to welcoming you back.

Eramai team

Noté 5 sur 5 étoiles

The staff were great and consultation…

The staff were great and consultation was very thorough and informative. My skin looks and feels great post treatment. I would highly recommend Eramai.

4 avril 2026
Avis spontané
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Réponse de Éramai

Hi Leanne,

Thank you for your kind words and for taking the time to share your experience.

We’re truly pleased to hear that you enjoyed both the consultation and your treatment, and that your skin is already feeling and looking great. Providing a thorough, high standard experience is something we take very seriously at Éramai.

We look forward to welcoming you back again soon.

Warm regards,
Éramai Team

Noté 5 sur 5 étoiles

I had such great experience with Sandra…

I had such great experience with Sandra explaining how my skin condition through skin analysis machine
And a thorough explanation
Very helpful gentle and prices

Wonderful experience thank you
Sandra

4 avril 2026
Avis spontané
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Réponse de Éramai

Dear Dee & Allan,

Thank you so much for your kind words.

We are truly pleased to hear that you had such a positive experience with Sandra. Providing a clear, professional skin analysis and taking the time to explain each step with care is exactly the standard we strive for at Éramai.

Your feedback means a lot to our team, and we will be sure to pass your compliments on to Sandra.

We look forward to welcoming you back to Éramai at Crown for your next experience.

Warm regards,
Éramai Team

Noté 5 sur 5 étoiles

My skin feels great

My skin feels great - it’s like I’m in my early 30s again. The practitioner was professional and had a great knowledge about skin and treatments. Would definitely recommend. 🙂

4 avril 2026
Avis spontané
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Réponse de Éramai

Hi Mansi,

Thank you for your beautiful feedback.

We’re so pleased to hear your skin feels like it’s taken a step back in time , exactly the result we aim to deliver.

We also work with exclusive products developed specifically to complement our LED light treatments, designed to enhance and extend your results.

Looking forward to welcoming you again,
Éramai Team

Noté 5 sur 5 étoiles

Great products and knowledge

Great products and knowledge. Absolutely recommend!!

4 avril 2026
Avis spontané
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Réponse de Éramai

Hi Eliza,

Thank you for your kind words, we truly appreciate it.

We’re so glad you enjoyed the experience and our team’s knowledge. Our products are specially designed to work with our LED treatments, so it’s great to hear you felt the difference.

We look forward to welcoming you back to our spa again soon.

Eramai Team

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 4 sur 5 étoiles

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Products feel very nice on the skin.

3 avril 2026
Avis spontané
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Réponse de Éramai

Thank you, Kylie! It was a pleasure having you in. So glad Sandra could help you find the right products for your skin. Enjoy your trip, safe travels, and we'll see you when you're back!

Noté 5 sur 5 étoiles

So relaxing and informative.

So relaxing and informative.

3 avril 2026
Avis spontané
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Réponse de Éramai

Hi Marie,

Thank you so much for your lovely feedback.

I’m really happy you found the guidance helpful as well. Keep using the Heat Mask Serum and the Peel once a week and you’ll continue to see your skin improve over time 🤍

Looking forward to seeing you again soon,

Sandra & The ÉRAMAI Team

Noté 5 sur 5 étoiles

Sandra treated me to a once in a…

Sandra treated me to a once in a lifetime personal educational experience.
I wish I had this knowledge and product years ago.
I definitely noticed and felt the results immediately and look forward to continued success with my skin.

1 avril 2026
Avis spontané
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Réponse de Éramai

Thank you so much, Nell🤍 I’m really glad I could help you feel more confident and gain a deeper understanding of your skin. I’m excited to be on this journey with you, we’ll be able to track and compare your progress over the next 90 days. Can’t wait to see you again!

Warmly,

Sandra

Noté 5 sur 5 étoiles

Pleasant surprise

I wasn’t sure what to expect, but Anna explained everything very clearly and I liked the immediate results. Will come back again!

31 mars 2026
Avis spontané
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Réponse de Éramai

It was so lovely meeting you, Alethia 🤍

I’m really glad I could help clear things up for you, and I’m so happy you got to see those instant results such a good feeling!

Over the next few weeks, as you use the Hydra Detox Peel Gel and Pro Lifting Serum weekly, we’re expecting to see even more beautiful progress. I can’t wait to have you back in and go over your after results together.

See you again very soon ✨

Warmly,
Anna

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